Publication:
Incentives for Improving Water Supply and Sanitation Service Delivery: A South American Perspective

Loading...
Thumbnail Image
Files in English
English PDF (763.23 KB)
878 downloads
English Text (91.84 KB)
48 downloads
Date
2018-05-14
ISSN
Published
2018-05-14
Editor(s)
Abstract
Since 2016, the World Bank’s Water and Governance Global Practices have been implementing the Policy, Institutional and Regulatory (PIR) Incentives Initiative to gain deeper insight into the dynamics between water supply and sanitation (WSS) sector incentive mechanisms. PIR is a global framework for understanding factors that can contribute to positive sector outcomes at the country level. This knowledge brief uses a PIR framework to provide a snapshot of the experiences of five countries in South America: Argentina, Brazil, Chile, Colombia, and Peru. The brief showcases the wide variety of incentives created by governments to successfully motivate people (as individuals or as part of an institution) to do their part in an integrated PIR system and how a lack of such integration may produce perverse incentives that prohibit the achievement of sector goals. Governments looking to strengthen the WSS sector should, therefore, take a holistic approach to sector reform and one that seeks to align PIR incentives through integrated interventions. This alignment includes harmonization between sector objectives, rules of the game, and mechanisms for implementation. Of critical importance is the financial and human resource capacity of sector institutions. Countries in South America need to move beyond the technical solutions that enabled them to achieve the MDGs and in the process carefully consider the drivers for reform and the best fit for the prevailing institutional context.
Link to Data Set
Citation
Flores Uijtewaal, Berenice; Goksu, Amanda; Saltiel, Gustavo. 2018. Incentives for Improving Water Supply and Sanitation Service Delivery: A South American Perspective. Water Global Practice Knowledge Brief;. © World Bank. http://hdl.handle.net/10986/29818 License: CC BY 3.0 IGO.
Associated URLs
Report Series
Other publications in this report series
Journal
Journal Volume
Journal Issue

Related items

Showing items related by metadata.

  • Publication
    Aligning Institutions and Incentives for Sustainable Water Supply and Sanitation Services
    (World Bank, Washington, DC, 2018-05) Mumssen, Yogita; Saltiel, Gustavo; Kingdom, Bill
    The objective of this study is to analyze how integrated policy, institutional, and regulatory interventions (institutional interventions in brief) can help align incentives for more sustainable water supply and sanitation (WSS) service delivery. The context for the study is the enhanced global concern about the sustainability of attempts to increase access to, and improve the quality of, WSS services, as exemplified in the sustainable development goals. Aligning institutional interventions refers to harmonization among the objectives for the sector, agreed principles established through political and social processes, and the organizations and mechanisms that implement actions based on such objectives and principles. This report focuses on the formal policy, institutional, and regulatory interventions available to and or prevalent in the water sector, recognizing the critical importance of the informal conventions that will be key factors in the success of any incentive regime. Previous global initiatives offered a range of promising technical solutions that often proved to be unsustainable. New thinking that draws not only infrastructure economics but also on the understanding of political, behavioral, and institutional economics is needed. This new thinking must be grounded within the differing contextual realities of countries globally and in lessons learned from what has or has not worked with regards to achieving specific objectives.
  • Publication
    India - Improving Urban Water Supply and Sanitation Services : Lessons from Business Plans for Maharashtra, Rajasthan, Haryana and International Good Practices
    (Washington, DC, 2012-07) World Bank
    The purpose of this report is to distill lessons learnt for improving Water Supply and Sanitation (WSS) services in India, by reference to the recent WSS business plans prepared for the three states of Maharashtra, Rajasthan and Haryana and from various studies carried out by the World Bank on international good practices in urban water service delivery. The report culls out the core elements of the WSS reform program and proposes how such reforms might be implemented. The intended audience for this report is policy makers at the national and state levels, sector professionals and practitioners. The report identifies the key elements of a state-wide program for improving WSS services and accountability on the basis of the following three pillars: i) policies and institutions: appropriate policies and institutional arrangements that clarify the roles and responsibilities of key actors, and which create service providers that are efficient, accountable and customer focused with sufficient autonomy to manage their affairs in a professional manner; ii) infrastructure and financing: medium term infrastructure development program with appropriate financial frameworks that encourage service providers to rely increasingly on user fees and, later on, loans as their main sources of financing. Any subsidies within that framework should be provided in a targeted and transparent manner to support government policies; and iii) capacity building for professional services: ensuring well trained, knowledgeable and motivated staff to deliver the services in a high quality manner. To put the sector in context, the report begins by summarizing the results of various international studies undertaken over the last several years by the World Bank to better understand the makings of well run public WSS companies. These findings point towards the need to establish sectors which encourage the development of autonomous, accountable and customer oriented service providers. Within that framework the report provides suggestions on practical steps that can be taken by governments and service providers.
  • Publication
    Improving Urban Water Supply and Sanitation Services : Advisory Note
    (Washington, DC, 2012-07) World Bank
    The purpose of this report is to distill lessons learnt for improving Water Supply and Sanitation (WSS) services in India, by reference to the recent WSS business plans prepared for the three states of Maharashtra, Rajasthan and Haryana and from various studies carried out by the World Bank on international good practices in urban water service delivery. The report culls out the core elements of the WSS reform program and proposes how such reforms might be implemented. The intended audience for this report is policy makers at the national and state levels, sector professionals and practitioners. The report identifies the key elements of a state-wide program for improving WSS services and accountability on the basis of the following three pillars: i) policies and institutions: appropriate policies and institutional arrangements that clarify the roles and responsibilities of key actors, and which create service providers that are efficient, accountable and customer focused with sufficient autonomy to manage their affairs in a professional manner; ii) infrastructure and financing: medium term infrastructure development program with appropriate financial frameworks that encourage service providers to rely increasingly on user fees and, later on, loans as their main sources of financing. Any subsidies within that framework should be provided in a targeted and transparent manner to support government policies; and iii) capacity building for professional services: ensuring well trained, knowledgeable and motivated staff to deliver the services in a high quality manner. To put the sector in context, the report begins by summarizing the results of various international studies undertaken over the last several years by the World Bank to better understand the makings of well run public WSS companies. These findings point towards the need to establish sectors which encourage the development of autonomous, accountable and customer oriented service providers. Within that framework the report provides suggestions on practical steps that can be taken by governments and service providers.
  • Publication
    Reform and Finance for the Urban Water Supply and Sanitation Sector
    (World Bank, Washington, DC, 2019-08) Goksu, Amanda; Bakalian, Alex; Kingdom, Bill; Saltiel, Gustavo; Mumssen, Yogita; Soppe, Gerard; Kolker, Joel; Delmon, Vicky
    Since 2016 the World Bank has explored a wide range of country experiences in delivering better water supply and sanitation services. The analyses led to publication of three new global frameworks for designing water reforms: Policy, Institutional, and Regulatory Incentives, which looks at the broader sector enabling environment; Water Utility Turnaround Framework, which looks at utility-level reforms; and Maximizing Finance for Development, which looks at shifting the financing paradigm to reach the Sustainable Development Goals. The three frameworks—individually and as a compendium—set forth the key principles of a more holistic approach to reform that diverges from the traditional focus on infrastructure economics to a deeper understanding of the behavior of and between sector institutions and of the people within those institutions. Each country-specific reform path will gradually bring the sector to higher degrees of maturity with a strong focus on improving financial sustainability. This summary note integrates the three lines of work—utility reform, sector reform, and sector finance—for readers to understand the critical links between the three spheres. New contributions of this note are a Maturity Matrix for assessing where a country is in its reform process and where it wants to go and a Maturity Ladder that identifies typical actions to move from one stage of maturity to the next. Tools and references are also provided to help governments start on their reform path.
  • Publication
    Engaging Local Private Operators in Water Supply and Sanitation Services
    (World Bank, Washington, DC, 2008-06) Triche, Thelma; Requeno, Sixto; Kariuki, Mukami
    Programs to reform urban utilities and to engage the private sector have tended to focus on large cities and on transactions with large foreign private operators. This is changing, as smaller towns and cities are growing rapidly in many developing countries. Concurrently, decentralization is shifting responsibility for services from national to smaller entities that often cannot finance and manage them effectively. Paralleling this trend, new service models in which local private firms contract with local governments or community associations to provide water supply and sanitation (WSS) services have been proposed in smaller urban contexts. The author examined how these challenges are being addressed in eight World Bank projects in Cambodia, Colombia, Paraguay, the Philippines, and Uganda. In all five countries, the government has sought public-private partnerships to promote sustainability, increase access to services (particularly for the poor), and, except in Cambodia, strengthen the role of local government. All five countries have policies that encourage greater access to services by the poor, to the extent consistent with the paramount goal of financial viability. Investment subsidies, particularly those targeting the poor, have played an important role in all cases.

Users also downloaded

Showing related downloaded files

  • Publication
    World Development Report 2011
    (World Bank, 2011) World Bank
    The 2011 World development report looks across disciplines and experiences drawn from around the world to offer some ideas and practical recommendations on how to move beyond conflict and fragility and secure development. The key messages are important for all countries-low, middle, and high income-as well as for regional and global institutions: first, institutional legitimacy is the key to stability. When state institutions do not adequately protect citizens, guard against corruption, or provide access to justice; when markets do not provide job opportunities; or when communities have lost social cohesion-the likelihood of violent conflict increases. Second, investing in citizen security, justice, and jobs is essential to reducing violence. But there are major structural gaps in our collective capabilities to support these areas. Third, confronting this challenge effectively means that institutions need to change. International agencies and partners from other countries must adapt procedures so they can respond with agility and speed, a longer-term perspective, and greater staying power. Fourth, need to adopt a layered approach. Some problems can be addressed at the country level, but others need to be addressed at a regional level, such as developing markets that integrate insecure areas and pooling resources for building capacity Fifth, in adopting these approaches, need to be aware that the global landscape is changing. Regional institutions and middle income countries are playing a larger role. This means should pay more attention to south-south and south-north exchanges, and to the recent transition experiences of middle income countries.
  • Publication
    Global Economic Prospects, June 2024
    (Washington, DC: World Bank, 2024-06-11) World Bank
    After several years of negative shocks, global growth is expected to hold steady in 2024 and then edge up in the next couple of years, in part aided by cautious monetary policy easing as inflation gradually declines. However, economic prospects are envisaged to remain tepid, especially in the most vulnerable countries. Risks to the outlook, while more balanced, are still tilted to the downside, including the possibility of escalating geopolitical tensions, further trade fragmentation, and higher-for-longer interest rates. Natural disasters related to climate change could also hinder activity. Subdued growth prospects across many emerging market and developing economies and continued risks underscore the need for decisive policy action at the global and national levels. Global Economic Prospects is a World Bank Group Flagship Report that examines global economic developments and prospects, with a special focus on emerging market and developing economies, on a semiannual basis (in January and June). Each edition includes analytical pieces on topical policy challenges faced by these economies.
  • Publication
    Global Economic Prospects, January 2025
    (Washington, DC: World Bank, 2025-01-16) World Bank
    Global growth is expected to hold steady at 2.7 percent in 2025-26. However, the global economy appears to be settling at a low growth rate that will be insufficient to foster sustained economic development—with the possibility of further headwinds from heightened policy uncertainty and adverse trade policy shifts, geopolitical tensions, persistent inflation, and climate-related natural disasters. Against this backdrop, emerging market and developing economies are set to enter the second quarter of the twenty-first century with per capita incomes on a trajectory that implies substantially slower catch-up toward advanced-economy living standards than they previously experienced. Without course corrections, most low-income countries are unlikely to graduate to middle-income status by the middle of the century. Policy action at both global and national levels is needed to foster a more favorable external environment, enhance macroeconomic stability, reduce structural constraints, address the effects of climate change, and thus accelerate long-term growth and development.
  • Publication
    World Development Report 2006
    (Washington, DC, 2005) World Bank
    This year’s Word Development Report (WDR), the twenty-eighth, looks at the role of equity in the development process. It defines equity in terms of two basic principles. The first is equal opportunities: that a person’s chances in life should be determined by his or her talents and efforts, rather than by pre-determined circumstances such as race, gender, social or family background. The second principle is the avoidance of extreme deprivation in outcomes, particularly in health, education and consumption levels. This principle thus includes the objective of poverty reduction. The report’s main message is that, in the long run, the pursuit of equity and the pursuit of economic prosperity are complementary. In addition to detailed chapters exploring these and related issues, the Report contains selected data from the World Development Indicators 2005‹an appendix of economic and social data for over 200 countries. This Report offers practical insights for policymakers, executives, scholars, and all those with an interest in economic development.
  • Publication
    Classroom Assessment to Support Foundational Literacy
    (Washington, DC: World Bank, 2025-03-21) Luna-Bazaldua, Diego; Levin, Victoria; Liberman, Julia; Gala, Priyal Mukesh
    This document focuses primarily on how classroom assessment activities can measure students’ literacy skills as they progress along a learning trajectory towards reading fluently and with comprehension by the end of primary school grades. The document addresses considerations regarding the design and implementation of early grade reading classroom assessment, provides examples of assessment activities from a variety of countries and contexts, and discusses the importance of incorporating classroom assessment practices into teacher training and professional development opportunities for teachers. The structure of the document is as follows. The first section presents definitions and addresses basic questions on classroom assessment. Section 2 covers the intersection between assessment and early grade reading by discussing how learning assessment can measure early grade reading skills following the reading learning trajectory. Section 3 compares some of the most common early grade literacy assessment tools with respect to the early grade reading skills and developmental phases. Section 4 of the document addresses teacher training considerations in developing, scoring, and using early grade reading assessment. Additional issues in assessing reading skills in the classroom and using assessment results to improve teaching and learning are reviewed in section 5. Throughout the document, country cases are presented to demonstrate how assessment activities can be implemented in the classroom in different contexts.