Publication:
Taking Advantage of a Window of Opportunity: The Rwanda Electronic Single Window for Trade Efficiency

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2017-02
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2017-02
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Rwanda’s government and private sector took a bold step towards achieving a critical reform agenda with the design and implementationof a single window for international trade system. This implementation marked the first successful collaboration among Rwanda’s numerous agencies that over see the country’s cross-border trade. Addressing the demands of a diverse group of stakeholders was certainly daunting, but effective stakeholder engagement and change management efforts have produced results that are exerting a major impact on the efficiency of goods into and transiting Rwanda. Driving the Single Window project was an aspiration for greater collaboration at the level of government-to-government, business-to business and government-to-business. Rwanda’s membership in the East African Community, which is a Single Customs Territory was another critical factor. By addressing national needs and incorporating a regional focus and outreach in the management of cargo, the Rwanda Electronic Single Window has achieved success.
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Odhiambo, Alban; Kamajugo, Richard; Zizane, Jackie. 2017. Taking Advantage of a Window of Opportunity: The Rwanda Electronic Single Window for Trade Efficiency. IFC SmartLessons;. © International Finance Corporation. http://hdl.handle.net/10986/26291 License: CC BY-NC-ND 3.0 IGO.
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