Publication: Developing a Single Window to Facilitate Trade in Senegal
Date
2010-04
ISSN
Published
2010-04
Author(s)
Diagne, Ibrahima
Abstract
In 1995 a reform group headed by
Senegal's Ministry of trade introduced a single window
system for electronic trade facilitation as part of a reform
agenda to improve the country's business environment.
Launched in 2004, the system transformed customs clearance,
streamlining the process through transparent, electronic
transactions initiated by a single request from the importer
or exporter. Traders could collect and process the necessary
documents and authorizations prior to customs declaration in
about half a day rather than the four days required before
the system was implemented. With its real-time data,
government agencies could better monitor and control
transactions, contributing to more secure transactions and
revenues. This note highlights key issues in Senegal's
decision to develop a customized system and offers lessons
for governments in managing diverse stakeholder requirements
and expectations.
Citation
“Diagne, Ibrahima. 2010. Developing a Single Window to Facilitate Trade in Senegal. Investment Climate in Practice; No. 11. © World Bank, Washington, DC. http://openknowledge.worldbank.org/entities/publication/53647be5-2b75-530d-90cc-00ebc786b86b License: CC BY 3.0 IGO.”