GovTech Maturity Index, 2022 Update — Europe and Central Asia Regional Brief

Abstract

According to the GovTech Maturity Index (GTMI) 2022 update for the Europe and Central Asia (ECA) region, 26 countries are in groups A and B demonstrating significant focus on GovTech initiatives and the remaining four countries are in groups C and D. The GovTech initiatives are significantly related to enhancing the delivery of public services and strengthening shared digital platforms and core systems, and there is also some focus on improving digital citizen engagement and enablers. The regional average GTMI score of 0.689 is higher than the global average of 0.552, reflecting the progress made in the last two years. However, there are some country-specific gaps that represent significant opportunities for improvement in public sector digital transformation, as indicated in the report.