GovTech Maturity Index, 2022 Update — Europe and Central Asia Regional Brief
Loading...
Published
2023-04-11
Author(s)
World Bank
Editor(s)
Abstract
According to the GovTech Maturity Index (GTMI) 2022 update for the Europe and Central Asia (ECA) region, 26 countries are in groups A and B demonstrating significant focus on GovTech initiatives and the remaining four countries are in groups C and D. The GovTech initiatives are significantly related to enhancing the delivery of public services and strengthening shared digital platforms and core systems, and there is also some focus on improving digital citizen engagement and enablers. The regional average GTMI score of 0.689 is higher than the global average of 0.552, reflecting the progress made in the last two years. However, there are some country-specific gaps that represent significant opportunities for improvement in public sector digital transformation, as indicated in the report.
Link to Data Set
Citation
“World Bank. 2023. GovTech Maturity Index, 2022 Update — Europe and Central Asia Regional Brief. Equitable Growth, Finance & Institutions Notes. © Wp\orld Bank. http://hdl.handle.net/10986/39667 License: CC BY-NC 3.0 IGO.”
Associated URLs
Associated content
Related items
Showing items related by metadata.
Publication GovTech Maturity Index, 2022 Update - West and Central Africa Regional Brief(Washington, DC, 2023-04-12)According to the GovTech Maturity Index (GTMI) 2022 update for the West and Central Africa (AFW) region, six countries are in group A or B (in 2020, there were only two countries in group B and no countries in group A). The remaining 16 countries are in group C or D exhibiting medium to low focus on GovTech initiatives in general. Despite progress in core government systems and digital infrastructure, there is room for improvement in all GovTech focus areas, and further investments are needed to address service delivery and citizen engagement challenges, while improving the digital infrastructure, skills, and other enablers. Based on the 2022 digital governance and GovTech projects database, 135 investment projects have been completed in 21 countries by the World Bank global practices since 1995. There are 72 active and 24 pipeline projects supporting various GovTech solutions as of December 2022. Total commitments are about 18.1 billion dollars, 5.3 billion dollars of which is on GovTech solutions, and GovTech investments are expected to grow in the AFW region.Publication GovTech Maturity Index, 2022 Update — East and Southern Africa Regional Brief(Washington, DC, 2023-04-11)According to the GovTech Maturity Index (GTMI) 2022 update for the East and Southern Africa (AFE) region, eight countries are in group A or B, and the remaining 18 countries are in group C or D, exhibiting medium to low focus on GovTech initiatives in general. GovTech initiatives were primarily associated with enhancing the delivery of public services and strengthening core government systems. However, all four focus areas lag the technology frontier and can be improved through investments in platforms that encourage citizen engagement, as well as strategies, laws, and programs that create an enabling environment for digital transformation to thrive. Additional investments in government systems and public services are also required.Item GovTech Maturity Index, 2022 Update — Latin America and the Caribbean Regional Brief(Washington, DC, 2023-04-11)According to the GovTech Maturity Index (GTMI) 2022 update for the Latin America and the Caribbean (LAC) region, 18 countries in groups A and B are exhibiting significant focus on GovTech initiatives to enhance the delivery of public services and strengthen core government systems and enablers. The remaining 14 countries with medium to low focus are in groups C and D. Within the last two years, significant progress has been made in the pursuit of a whole-of-government approach, coupled with the establishment of dedicated GovTech entities to oversee it. Nevertheless, the regional average GTMI score of 0.547 is marginally lower than the global average of 0.552, which reflects some country-specific gaps in all GovTech dimensions that signify considerable opportunities for improvements in public sector digital transformation as presented in the report.Item GovTech Maturity Index, 2022 Update — Middle East and North Africa Regional Brief(Washington, DC, 2023-04-11)According to the GovTech Maturity Index (GTMI) 2022 update for the Middle East and North Africa (MNA) region, 13 countries are in groups A and B, exhibiting substantial focus on GovTech initiatives; the remaining seven countries with medium to low focus are in groups C and D. The initiatives were primarily associated with enhancing the delivery of public services, strengthening core government systems, and improving the GovTech ecosystem. A relatively limited emphasis was placed on improving citizen engagement within the past two years. The regional average GTMI score of 0.591 is higher than the global average of 0.552, which reflects progress in half of the countries moving one level up in the GTMI groups. While the region’s overall position has improved, there are opportunities for further progress in the public sector digital transformation and investments in critical analog complements, as presented in the report.Item GovTech Maturity Index, 2022 Update — South Asia Regional Brief(Washington, DC, 2023-04-11)According to the GovTech Maturity Index (GTMI) 2022 update for the South Asia (SAR) region, five countries are in group A or B, exhibiting substantial focus on GovTech initiatives, and the remaining three countries are in group C. These initiatives were largely linked with enhancing the delivery of public services and strengthening core government systems. The regional average GTMI score of 0.608 is higher than the global average of 0.552, which demonstrates the progress made in the last two years. However, there are some country-specific gaps in all GovTech dimensions that represent significant opportunities for improvements in public sector digital transformation, as indicated in the report.
Users also downloaded
Showing related downloaded files
Publication GovTech Maturity Index(Washington, DC: World Bank, 2021-09-15)Governments have been using technology to modernize the public sector for decades. The World Bank Group (WBG) has been a partner in this process, providing both financing and technical assistance to facilitate countries’ digital transformation journeys since the 1980s. The WBG launched the GovTech Initiative in 2019 to support the latest generation of these reforms. Over the past five years, developing countries have increasingly requested WBG support to design even more advanced digital transformation programs. These programs will help to increase government efficiency and improve the access to and the quality of service delivery, provide more government-to-citizen and government-to-business communications, enhance transparency and reduce corruption, improve governance and oversight, and modernize core government operations. The GovTech Initiative appropriately responds to this growing demand. The GovTech Maturity Index (GTMI) measures the key aspects of four GovTech focus areas—supporting core government systems, enhancing service delivery, mainstreaming citizen engagement, and fostering GovTech enablers—and assists advisers and practitioners in the design of new digital transformation projects. Constructed for 198 economies using consistent data sources, the GTMI is the most comprehensive measure of digital transformation in the public sector. Several similar indices and indicators are available in the public domain to measure aspects of digital government—including the United Nations e-Government Development Index, the WBG’s Digital Adoption Index, and the Organisation for Economic Co-operation and Development (OECD) Digital Government Index. These indices, however, do not fully capture the aspects of emphasis in the GovTech approach—the whole-of-government approach and citizen centricity—as key when assessing the use of digital solutions for public sector modernization. The GTMI is not intended to be an assessment of readiness or performance; rather, it is intended to complement the existing tools and diagnostics by providing a baseline and a benchmark for GovTech maturity and by offering insights to those areas that have room for improvement. The GTMI is designed to be used by practitioners, policy makers, and task teams involved in the design of digital transformation strategies and individual projects, as well as by those who seek to understand their own practices and learn from those of others.Item GovTech Maturity Index, 2022 Update — East Asia and Pacific Regional Brief(Washington, DC, 2023-04-11)According to the GovTech Maturity Index (GTMI) 2022 update for the East Asia and Pacific (EAP) region, 11 countries are progressing well in groups A and B, and the remaining 14 countries in groups C and D are exhibiting medium to low focus on GovTech initiatives in general. Initiatives associated with the improvement of public service delivery and core government systems are closer to the technology frontier. However, the regional average GTMI score of 0.474 is lower than the global average of 0.552, which indicates that all four focus areas can be improved through investments in platforms that encourage citizen engagement, as well as strategies, laws, and programs that create an enabling environment for digital transformation to thrive. Additional investments in government systems and public services are also required, as demonstrated in the report.Publication For Protection and Promotion : The Design and Implementation of Effective Safety Nets(Washington, DC : World Bank, 2008)All countries fund safety net programs for the protection of their people. Though an increasing number of safety net programs are extremely well thought out, adroitly implemented, and demonstrably effective, many others are not. This book aims to assist those concerned with social policy to understand why countries need social assistance, what kind of safety programs will serve those best and how to develop such programs for maximum effectiveness. Safety nets are part of a broader poverty reduction strategy interacting with and working alongside of social insurance; health, education, and financial services; the provision of utilities and roads; and other policies aimed at reducing poverty and managing risk. Though useful, safety nets are not a panacea, and there are real concerns over whether they are affordable and administratively feasible or desirable in light of the various negative incentives they might create. In most settings where there is political will to do so, such concerns can be managed through a number of prudent design and implementation features. Much information and innovation exist on these topics; this book summarizes, references, and builds on this knowledge base to promote well-crafted safety nets and safety net policy.Publication Business Ready 2024(Washington, DC: World Bank, 2024-10-03)Business Ready (B-READY) is a new World Bank Group corporate flagship report that evaluates the business and investment climate worldwide. It replaces and improves upon the Doing Business project. B-READY provides a comprehensive data set and description of the factors that strengthen the private sector, not only by advancing the interests of individual firms but also by elevating the interests of workers, consumers, potential new enterprises, and the natural environment. This 2024 report introduces a new analytical framework that benchmarks economies based on three pillars: Regulatory Framework, Public Services, and Operational Efficiency. The analysis centers on 10 topics essential for private sector development that correspond to various stages of the life cycle of a firm. The report also offers insights into three cross-cutting themes that are relevant for modern economies: digital adoption, environmental sustainability, and gender. B-READY draws on a robust data collection process that includes specially tailored expert questionnaires and firm-level surveys. The 2024 report, which covers 50 economies, serves as the first in a series that will expand in geographical coverage and refine its methodology over time, supporting reform advocacy, policy guidance, and further analysis and research.Publication GovTech Maturity Index, 2022 Update(Washington, DC, 2022-12)The 2021 GovTech Maturity Index (GTMI) report and underlying dataset provide opportunities to replicate the study, identify gaps in digital transformation by comparing the differences among economies and groups of economies, and track changes over time in a transparent way. The dataset will be updated every two years to reflect developments in the GovTech domain. This 2022 GTMI update report and the accompanying dataset and new data dashboard present the progress within the last two years, highlight some of the good practices, and identify existing gaps for possible improvements in countries at the technology frontier. As with the 2020 edition, economies are grouped, not ranked, to illustrate the state of GovTech focus areas globally. This overview report presents a summary of the approach, how the 2022 GTMI dataset update is different, improvements in the GTMI dataset contents and visualization tools and GTMI group calculations, and initial findings and key messages.