Publication: GovTech Maturity Index, 2022 Update — East and Southern Africa Regional Brief
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2023-04-11
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2023-04-11
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According to the GovTech Maturity Index (GTMI) 2022 update for the East and Southern Africa (AFE) region, eight countries are in group A or B, and the remaining 18 countries are in group C or D, exhibiting medium to low focus on GovTech initiatives in general. GovTech initiatives were primarily associated with enhancing the delivery of public services and strengthening core government systems. However, all four focus areas lag the technology frontier and can be improved through investments in platforms that encourage citizen engagement, as well as strategies, laws, and programs that create an enabling environment for digital transformation to thrive. Additional investments in government systems and public services are also required.
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“World Bank. 2023. GovTech Maturity Index, 2022 Update — East and Southern Africa Regional Brief. Equitable Growth, Finance & Institutions Notes - Governance. © World Bank. http://hdl.handle.net/10986/39663 License: CC BY-NC 3.0 IGO.”
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Item GovTech Maturity Index, 2022 Update — Middle East and North Africa Regional Brief(Washington, DC, 2023-04-11)According to the GovTech Maturity Index (GTMI) 2022 update for the Middle East and North Africa (MNA) region, 13 countries are in groups A and B, exhibiting substantial focus on GovTech initiatives; the remaining seven countries with medium to low focus are in groups C and D. The initiatives were primarily associated with enhancing the delivery of public services, strengthening core government systems, and improving the GovTech ecosystem. A relatively limited emphasis was placed on improving citizen engagement within the past two years. The regional average GTMI score of 0.591 is higher than the global average of 0.552, which reflects progress in half of the countries moving one level up in the GTMI groups. While the region’s overall position has improved, there are opportunities for further progress in the public sector digital transformation and investments in critical analog complements, as presented in the report.Publication GovTech Maturity Index, 2022 Update - West and Central Africa Regional Brief(Washington, DC, 2023-04-12)According to the GovTech Maturity Index (GTMI) 2022 update for the West and Central Africa (AFW) region, six countries are in group A or B (in 2020, there were only two countries in group B and no countries in group A). The remaining 16 countries are in group C or D exhibiting medium to low focus on GovTech initiatives in general. Despite progress in core government systems and digital infrastructure, there is room for improvement in all GovTech focus areas, and further investments are needed to address service delivery and citizen engagement challenges, while improving the digital infrastructure, skills, and other enablers. Based on the 2022 digital governance and GovTech projects database, 135 investment projects have been completed in 21 countries by the World Bank global practices since 1995. There are 72 active and 24 pipeline projects supporting various GovTech solutions as of December 2022. Total commitments are about 18.1 billion dollars, 5.3 billion dollars of which is on GovTech solutions, and GovTech investments are expected to grow in the AFW region.Item GovTech Maturity Index, 2022 Update — Europe and Central Asia Regional Brief(Washington, DC, 2023-04-11)According to the GovTech Maturity Index (GTMI) 2022 update for the Europe and Central Asia (ECA) region, 26 countries are in groups A and B demonstrating significant focus on GovTech initiatives and the remaining four countries are in groups C and D. The GovTech initiatives are significantly related to enhancing the delivery of public services and strengthening shared digital platforms and core systems, and there is also some focus on improving digital citizen engagement and enablers. The regional average GTMI score of 0.689 is higher than the global average of 0.552, reflecting the progress made in the last two years. However, there are some country-specific gaps that represent significant opportunities for improvement in public sector digital transformation, as indicated in the report.Item GovTech Maturity Index, 2022 Update — Latin America and the Caribbean Regional Brief(Washington, DC, 2023-04-11)According to the GovTech Maturity Index (GTMI) 2022 update for the Latin America and the Caribbean (LAC) region, 18 countries in groups A and B are exhibiting significant focus on GovTech initiatives to enhance the delivery of public services and strengthen core government systems and enablers. The remaining 14 countries with medium to low focus are in groups C and D. Within the last two years, significant progress has been made in the pursuit of a whole-of-government approach, coupled with the establishment of dedicated GovTech entities to oversee it. Nevertheless, the regional average GTMI score of 0.547 is marginally lower than the global average of 0.552, which reflects some country-specific gaps in all GovTech dimensions that signify considerable opportunities for improvements in public sector digital transformation as presented in the report.Item GovTech Maturity Index, 2022 Update — East Asia and Pacific Regional Brief(Washington, DC, 2023-04-11)According to the GovTech Maturity Index (GTMI) 2022 update for the East Asia and Pacific (EAP) region, 11 countries are progressing well in groups A and B, and the remaining 14 countries in groups C and D are exhibiting medium to low focus on GovTech initiatives in general. Initiatives associated with the improvement of public service delivery and core government systems are closer to the technology frontier. However, the regional average GTMI score of 0.474 is lower than the global average of 0.552, which indicates that all four focus areas can be improved through investments in platforms that encourage citizen engagement, as well as strategies, laws, and programs that create an enabling environment for digital transformation to thrive. Additional investments in government systems and public services are also required, as demonstrated in the report.
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