Publication: Novissi Togo: Harnessing Artificial Intelligence to Deliver Shock-Responsive Social Protection
Loading...
Published
2023-09-27
ISSN
Date
2023-09-27
Author(s)
Lawson, Cina
Koudeka, Morlé
Cárdenas Martínez, Ana Lucía
Alberro Encinas, Luis Iñaki
Editor(s)
Abstract
This case study, jointly authored by the Government of Togo and the World Bank, documents the innovative features of the NOVISSI program and posits some directions for the way forward. The study examines how Togo leveraged artificial intelligence and machine learning methods to prioritize the rural poor in the absence of a shock-responsive social protection delivery system and a dynamic social registry. It also discusses the main challenges of the model and the risks and implications of implementing such a program.
Link to Data Set
Citation
“Lawson, Cina; Koudeka, Morlé; Cárdenas Martínez, Ana Lucía; Alberro Encinas, Luis Iñaki; Karippacheril, Tina George. 2023. Novissi Togo: Harnessing Artificial Intelligence to Deliver Shock-Responsive Social Protection. Social Protection and Jobs Discussion Papers; 2306. © World Bank. http://hdl.handle.net/10986/40405 License: CC BY-NC 3.0 IGO.”
Digital Object Identifier
Associated URLs
Associated content
Other publications in this report series
Journal
Journal Volume
Journal Issue
Collections
Related items
Showing items related by metadata.
Publication Playbook on Digital Social Protection Delivery Systems(Washington, DC: World Bank, 2024-05-08)The Playbook on Digital Social Protection Delivery Systems (DSPDS) offers a modular DSPDS framework for a holistic approach to data management, analytics, and decision support to scale-up the delivery of social protection to people in a time of expanding crises. The Playbook comprises a Guidance Note and an Assessment Tool designed. for social protection policy makers and practitioners working in low- and middle-income countries. On the one hand, the Guidance Note sets up a forward-looking framework to address the core characteristics of DSPDS cascading down to data, processes, technologies, institutions, and performance criteria involved in designing, implementing, and governing such systems. On the other hand, the Assessment Tool is meant to be used to take stock of existing systems plotting out from the Guidance Note. While certain component systems receive greater attention and constitute the focus of the Playbook, it does not dive deep into other key components, such as unique identification and payments, as there are existing ISPA tools for such systems (ISPA 2017, 2020). In line with the Social Protection Inter-Agency Cooperation Board (SPIAC-B), social protection is defined as “the set of policies and programs aimed at preventing or protecting all people against poverty, vulnerability, and social exclusion throughout their life cycles, placing a particular emphasis on vulnerable groups. The Playbook is mostly focused on non-contributory social protection programs, but core tenets of this report can be extrapolated to contributory schemes. As countries transition toward universal social protection, it is crucial to prioritize support to the poorest and vulnerable, with social assistance playing a central role.Publication Scaling up Social Assistance Where Data is Scarce(Washington, DC: World Bank, 2024-05-15)During the recent Covid-19 shock (2020/21), most countries used cash transfers to protect the livelihoods of those affected by the pandemic or by restrictions on mobility or economic activities, including the poor and vulnerable. While a large majority of countries mobilized existing programs and/or administrative databases to expand support to new beneficiaries, countries without such programs or databases were severely limited in their capacity to respond. Leveraging the Covid-19 shock as an opportunity to leapfrog and innovate, various low-income countries used new sources of data and computational methods to rapidly develop -level welfare-targeted programs. This paper reviews both crisis-time programs and regular social protection operations to distill lessons that could be applicable for both contexts. It examines three programs from the Democratic Republic of Congo, Togo, and Nigeria that used geospatial and mobile phone usage data and/or artificial intelligence (AI), particularly machine learning methods to estimate the welfare of applicants for individual-level welfare targeting and deliver emergency cash transfers in response to the pandemic. Additionally, it reviews two post-pandemic programs, in Lomé, Togo and in rural Lilongwe, Malawi, that incorporated those innovations into the more traditional delivery infrastructure and expanded their monitoring and evaluation framework. The rationale, key achievements, and main challenges of the various approaches are considered, and cases from other countries, as well as innovations beyond targeting, are taken into account. The paper concludes with policy recommendations and promising research topics to inform the discourse on leveraging novel data sources and estimation methods for improved social assistance in and beyond emergency settings.Publication Social Protection and Jobs Responses to COVID-19(Washington, DC: World Bank, 2022-02-07)As of January 2022, a total of 3,856 social protection and labor measures were planned or implemented by 223 economies. This constitutes a net increase of 523 measures, or 15.6 percent since the last update in May 2021. While noteworthy, such increase is the lowest among net additions observed over previous semesters. In fact, the global pace of measures’ introduction over January 2020-January 2022 has been slowing down. This report focuses on the real-time review of country measures in terms of social protection and job responses to Coronavirus (COVID-19).Publication Sourcebook on the Foundations of Social Protection Delivery Systems(Washington, DC: World Bank, 2020-07-30)The Sourcebook synthesizes real-world experiences and lessons learned of social protection delivery systems from around the world, with a particular focus on social and labor benefits and services. It takes a practical approach, seeking to address concrete “how-to” questions, including: How do countries deliver social protection benefits and services? How do they do so effectively and efficiently? How do they ensure dynamic inclusion, especially for the most vulnerable and needy? How do they promote better coordination and integration—not only among social protection programs but also programs in other parts of government? How can they meet the needs of their intended populations and provide a better client experience? The Sourcebook structures itself around eight key principles that can frame the delivery systems mindset: (1) delivery systems evolve over time, do so in a non-linear fashion, and are affected by the starting point(s); (2) additional efforts should be made to “do simple well”, and to do so from the start rather than trying to remedy by after-the-fact adding-on of features or aspects; (3) quality implementation matters, and weaknesses in the design or structure of any core system element will negatively impact delivery; (4) defining the “first mile” for people interface greatly affects the system and overall delivery, and is most improved when that “first mile” is understood as the weakest link in delivery systems); (5) delivery systems do not operate in a vacuum and thus should not be developed in silos; (6) delivery systems can contribute more broadly to government’s ability to intervene in other sectors, such as health insurance subsidies, scholarships, social energy tariffs, housing benefits, and legal services; (7) there is no single blueprint for delivery systems, but there are commonalities and those common elements constitute the core of the delivery systems framework; (8) inclusion and coordination are pervasive and perennial dual challenges, and they contribute to the objectives of effectiveness and efficiency.Publication Togo : Towards a National Social Protection Policy and Strategy(World Bank, Washington, DC, 2012-06)Although Togo has had limited social protection programs, the economic shock and natural disasters starting in 2008 brought the need for better mechanisms of social protection to the fore. The Government response has focused on measures to address the immediate needs of the affected populations, while building the analytical base for developing a national social protection policy. This report forms part of the overall analytical work prepared to support the formation of a national social protection policy. It finds that the most common safety net programs are in-kind transfers with limited coverage. It proposes basic elements for the Government to take into consideration in developing a national social protection policy and strategy and identifies next steps in finalizing the preparation of such a policy and strategy.
Users also downloaded
Showing related downloaded files
Publication Jobs in a Changing Climate: Insights from World Bank Group Country Climate and Development Reports Covering 93 Economies(Washington, DC: World Bank, 2025-11-05)The World Bank Group’s Country Climate and Development Reports (CCDRs) provide a crosscutting look at how countries’ development prospects, and the job opportunities they offer to their people, can be threatened by climate impacts and supported by climate policies. Climate change and policies affect jobs through impacts on productivity, energy and material efficiency, and physical, human, and natural capital. They can also transform employment opportunities, especially through complementary measures that help workers and firms adapt to and benefit from new technologies and production practices. Prepared by the World Bank, the International Finance Corporation (IFC), and the Multilateral Investment Guarantee Agency (MIGA), CCDRs integrate country perspectives, climate science and economic modeling, private sector information, and policy analysis to assess how countries can successfully grow and develop their economies and create jobs despite increasing climate risks and while achieving their climate objectives and commitments. Each CCDR starts from the country’s development priorities, opportunities, and challenges, and is developed in close consultation with governments, businesses, and civil society, ensuring the recommendations reflect national priorities. By combining evidence on adaptation, resilience, and emissions pathways, CCDRs highlight where climate action can reinforce development and job creation, and where targeted policies are needed to manage risks and smooth labor market transitions. Taken together, these elements can help create local jobs, ensure economic transitions are just and inclusive, and equip workers and firms to navigate the disruptions and opportunities of a changing climate and changing technologies.Publication Comoros Country Climate and Development Report(Washington, DC: World Bank, 2025-06-18)The Union of the Comoros (The Comoros) has significant vulnerability to climate change-related risks but has considerable opportunities to strengthen preparedness and resilience against these challenges. According to the Notre Dame Global Adaptation Index, the Comoros is the 29th-most vulnerable country to climate change and the 163rd most ready to adapt (out of 191). The Comoros archipelago is exposed to many natural hazards that adversely affect the country’s natural capital, people, and physical infrastructure. In 2014, the economic cost of climate-related disasters was estimated at 5.7 million dollars annually, equivalent to 9.2 percent of Gross Domestic Product (GDP). Between 2018 and 2023, as many as 11 tropical depressions or cyclones impacted the country, with Cyclone Kenneth causing the greatest damage, equivalent to 14 percent of GDP, resulting in total economic growth falling from 3.6 percent in 2018 to 1.9 percent in 2019. More than 345,000 people (40 percent of the population) were affected by the cyclone, with 185,000 people experiencing severe impacts and 12,000 people displaced. However, there is an opportunity for the country to grow more robust and shock-responsive, and to establish pre-positioned funding mechanisms to enhance future crisis response efforts. For the Comoros, adaptation and climate-resilient development are the key climate change focus areas, with the country projected to face 836 million dollars 2050 in additional costs due to climate-related impacts. Current plans to adapt to the impacts of climate change in the Comoros include efforts to improve water management, strengthen coastal protection, and develop climate-smart agriculture practices. Given the country’s reliance on its natural resource base for economic growth and mobility, protection of these resources from climate change will be essential for promoting resilient growth and development. In addition to growing the adaptive capacity of the country’s natural resource sectors, strategic economic diversification will be important to help minimize future climate impacts, and development activities will need to be undertaken in such a way as to attract low-carbon co-benefits. The Union of the Comoros is committed to addressing climate change through its Nationally Determined Contribution (NDC) and national priorities. The country’s NDC (which was revised in 2021 for a ten-year horizon) sets ambitious targets, with a goal of reducing greenhouse gas emissions by 23 percent by 2030. The country also plans to significantly increase the share of renewable energy in its energy portfolio, reaching 33 MW by 2030. This will not only promote low-carbon development but also reduce the country’s dependency on imported oil and coal, which currently make up 95 percent of the energy mix. Additionally, the Comoros has declared its intention to increase CO2 removals by 47 percent by 2030, compared to BAU.Publication Gabon Country Climate and Development Report(Washington, DC: World Bank, 2025-11-01)Gabon has a unique opportunity to drive inclusive growth, reduce poverty, and build a resilient post-oil economy, with climate action accelerating progress toward these goals. The country’s main development challenge is achieving higher growth and poverty reduction, as stronger growth is needed regardless of projected climate shocks to create jobs, raise living standards, and enable a viable post-oil economy. While pursuing growth-promoting economic reforms, climate action that prioritizes people must remain central to its development pathway. However, climate change risks exacerbating poverty and regional inequalities in a country already facing long-term challenges in expanding economic opportunities and basic public services, especially in rural areas. Climate shifts compound these challenges, making stronger private sector-led growth driven by reforms essential for resilience, diversification, job creation, and poverty reduction, though targeted investments in adaptation will still be required to mitigate climate shocks. Using a whole-of-economy approach, the Gabon Country Climate Development Report (CCDR) estimates that climate change impacts could result in GDP losses of 3.5 to 5.3 percent per year through 2050 compared to a business-as-usual baseline trajectory.Publication Guinea-Bissau Country Climate and Development Report(Washington, DC: World Bank, 2024-10-23)Guinea-Bissau is endowed with a wealth of natural resources, with the highest natural capital per capita in West Africa (US3,874 dollars per capita), which could be leveraged for sustainable and resilient growth. However, Guinea-Bissau faces significant development hurdles, such as high poverty rates, political instability, and economic challenges, including an over-reliance on cashew nuts. Rural poverty has increased, and the nation's infrastructure, education, and health care systems are underdeveloped. Climate change poses a severe threat, potentially impacting agriculture, fisheries, and infrastructure. Without adaptation, it could lead to a significant cut in real GDP per capita (minus 7.3 percent by 2050) and increase in poverty (with up to over 200,000 additional poor by 2050, that is, 5 percent of the expected population, in the worst scenario). The country's low greenhouse gas emissions are expected to rise, mainly due to agriculture and land-use changes, with deforestation being a major contributing factor. Although Guinea-Bissau is a low emitter, it has high mitigation ambitions, targeting a 30 percent reduction in greenhouse gas emissions by 2030. The Nationally Determined Contribution outlines significant climate actions, with initiatives focused on forest conservation, sustainable agriculture, and community development. However, the country's political instability, institutional weaknesses, and limited financial resources pose challenges to implementing these climate commitments, which depend heavily on external funding. The financial sector's underdevelopment and vulnerability to external shocks limit its ability to support green investments, though reforms could enhance resilience. Guinea-Bissau must consider its climate financing as development financing and vice-versa, engage the private sector, and integrate climate goals with national development plans to ensure a sustainable future. Concessional climate financing is vital due to the underdeveloped financial sector and the government’s limited borrowing capacity. Addressing Guinea-Bissau's vulnerability to climate change and its structural issues requires a cohesive approach that integrates development and climate strategies. This could involve improving governance, diversifying the economy, protecting natural capital, developing human capital, and investing in sustainable agriculture and infrastructure. The transition to a more sustainable and inclusive development pathway that supports economic growth is possible, but requires focusing on key strategic sectors, enhancing institutional capacity, and creating the conditions to mobilize finance. As a highly vulnerable country, there are myriad needs in the different sectors; however, to be more efficient and effective, Guinea-Bissau should prioritize actions in a few sectors, especially actions on biodiversity, agriculture, and social protection. Low carbon development, especially in energy and forestry sectors, could provide cost-efficient solutions and attract climate finance, including from the private sector, which will support the overall development agenda.Publication Kyrgyz Republic Country Climate and Development Report(Washington, DC: World Bank, 2025-11-03)This Country Climate and Development Report (CCDR) on the Kyrgyz Republic aims to support the country’s development goals amid a changing climate. The CCDR considers two policy scenarios up to 2050: the business-as-usual (BAU) and high-growth scenarios. As it quantifies the likely impacts of climate change on the Kyrgyz economy between now and 2050, the report highlights key government actions to best prepare for and adapt to climate impacts (referred to as “with adaptation” measures), with a particular focus on the time horizon up to 2030. The CCDR also outlines a path to net zero emissions by 2050 (referred to as “with mitigation” measures, “decarbonization,” or, simply, “net zero 2050”), highlighting associated development co-benefits.