Publication:
Toward More People-Centered Service Delivery: Opportunities for the National ID System in Lesotho

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dc.contributor.authorWorld Bank
dc.date.accessioned2022-06-08T20:10:31Z
dc.date.available2022-06-08T20:10:31Z
dc.date.issued2022-05
dc.description.abstractThis note documents the current and emerging use cases for the national ID (NID) system in the Kingdom of Lesotho. It demonstrates considerable potential and progress to date, and makes recommendations for moving toward a more inclusive, trusted and service delivery-oriented NID system. Global experience has shown that national ID systems can promote more efficient, transparent and people-centered service delivery in the public and private sectors, particularly when the system is designed with the appropriate enablers and safeguards in place to support improved development outcomes and mitigate risks. As countries move toward digital economies and governance, ID systems often serve as an essential digital platform, underpinning the digital payment infrastructure and transactions, as well as the provision of online and offline government services.en
dc.identifierhttp://documents.worldbank.org/curated/en/099020105272229623/P17240506b49010ca0801303b9d1f9d01a7
dc.identifier.doi10.1596/37510
dc.identifier.urihttps://hdl.handle.net/10986/37510
dc.languageEnglish
dc.publisherWashington, DC
dc.rightsCC BY 3.0 IGO
dc.rights.holderWorld Bank
dc.rights.urihttp://creativecommons.org/licenses/by/3.0/igo
dc.subjectSERVICE DELIVERY
dc.subjectDIGITAL ID DATA
dc.subjectDATA PRIVACY
dc.subjectNATIONAL IDENTITY REGISTER
dc.subjectINDIVIDUAL PRIVACY
dc.subjectFINANCIAL INCLUSION
dc.subjectPUBLIC SECTOR ADMINISTRATION
dc.subjectNATIONAL ID (NID)
dc.subjectDIGITAL ID COSTS
dc.subjectDIGITAL SKILLS
dc.subjectAPI DEVELOPMENT
dc.subjectINTERNET CONNECTION
dc.subjectWAGE DELIVERY
dc.subjectSERVICE DELIVERY
dc.subjectSOCIAL TRANSFERS
dc.subjectDIGITAL PAYMENT INFRASTRUCTURE
dc.titleToward More People-Centered Service Deliveryen
dc.title.subtitleOpportunities for the National ID System in Lesothoen
dc.typeBriefen
dc.typeFichefr
dc.typeResumenes
dspace.entity.typePublication
okr.crossref.titleToward More People-Centered Service Delivery
okr.date.disclosure2022-05-30
okr.date.doiregistration2025-05-07T11:22:33.064974Z
okr.date.lastmodified2022-05-30T00:00:00Zen
okr.doctypeReport
okr.doctypePublications & Research
okr.docurlhttp://documents.worldbank.org/curated/en/099020105272229623/P17240506b49010ca0801303b9d1f9d01a7
okr.guid099020105272229623
okr.identifier.externaldocumentum33831296
okr.identifier.internaldocumentum33831296
okr.identifier.report171976
okr.importedtrueen
okr.language.supporteden
okr.pdfurlhttp://documents.worldbank.org/curated/en/099020105272229623/pdf/P17240506b49010ca0801303b9d1f9d01a7.pdfen
okr.region.administrativeAfrica Eastern and Southern (AFE)
okr.region.administrativeAfrica
okr.region.countryLesotho
okr.topicInformation and Communication Technologies::ICT Applications
okr.topicInformation and Communication Technologies::ICT Legal and Regulatory Framework
okr.topicInformation and Communication Technologies::Poverty Reduction & ICT
okr.topicPoverty Reduction::Access of Poor to Social Services
okr.topicPoverty Reduction::Services & Transfers to Poor
okr.unitEFI-AFR1-GOV-FM & PS-2 (EAEG2)
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