Publication: Andhra Pradesh, India: Improving Health Services through Community Score Cards
Loading...
Published
2007-08
ISSN
Date
2016-09-08
Editor(s)
Abstract
The current initiative was one of six pilot projects launched by the South Asia Sustainable Development Department of the World Bank aimed at the application of specific social accountability tools in different contexts of service delivery through the trust fund for Capacity Building and Piloting of Social Accountability Initiatives for Community Driven Development in South Asia. This note summarizes the findings, processes, concerns, and lessons learned from the Andhra Pradesh pilot.
Link to Data Set
Citation
“Misra, Vivek; Ramasankar, P.; Murty, J.V.R.; Agarwal, Sanjay; Shah, Parmesh. 2007. Andhra Pradesh, India: Improving Health Services through Community Score Cards. Social Accountability Series,No.1;. © World Bank. http://hdl.handle.net/10986/25021 License: CC BY 3.0 IGO.”
Digital Object Identifier
Associated URLs
Associated content
Other publications in this report series
Journal
Journal Volume
Journal Issue
Collections
Related items
Showing items related by metadata.
Publication Maharashtra, India(World Bank, Washington, DC, 2007-08)This note summarizes the experiences from a pilot project undertaken by the Tata Institute of Social Sciences (TISS), Mumbai, in partnership with the World Bank-sponsored Jalswarajya Project. The current initiative was one of six pilot projects launched by the South Asia Sustainable Development Department (SASAR) of the World Bank aimed at the application of specific social accountability tools in different contexts of service delivery through the trust fund for Capacity Building and Piloting of Social Accountability Initiatives for Community Driven Development in South Asia.Publication Impact of Social Accountability Mechanisms on Achieving Service Delivery and Health Development Outcomes in Satara District, Maharashtra, India(World Bank, Washington, DC, 2009-11)Satara District Council has an average budget of roughly US$30 million/1,410 million Indian rupees to provide health, nutrition, drinking water, sanitation, and education infrastructure services to its citizens. While social and economic indexes indicate that Satara is one of the better-developed districts in Maharashtra, it still falls short in attaining expected service delivery outcomes. Irregular health services and suboptimal health outcomes such as malnourishment, unsafe drinking water, and lack of sanitation remained major challenges in the district because of the absence of community participation in planning and poor accountability on the part of public functionaries. The overall objective of this accountability intervention was to improve development outcomes by strengthening the delivery of services by key government departments and programs. The micro-planning (MP) aspect of the process allowed communities to set collective priorities and decide on investments while the community scorecards (CSC) part allowed regular monitoring, feedback, and dialogue between service users and providers.Publication Voice, Choice, and Decision 2 : A Study of Local Basic Service Delivery in Cambodia(World Bank, Washington, DC, 2013-03)The Voice, Choice and Decision (VCD): a study of local governance processes in Cambodia (VCD1) study, conducted in 2011, led to a set of useful insights into the channels through which citizens are heard in commune level decision-making. It presented the formal and informal framework for, and constraints to, citizens' voicing issues, and the overall downward accountability framework of commune and sangkats in Cambodia. The findings of this exploration provide policy makers, development partners and other stakeholders significantly more detail and in-depth understanding of commune decision-making processes and the engagement of citizens, informing both quantitative studies and the very extensive literature on decentralization reform. Voice, Choice and Decision: local basic service delivery: (VCD2) aims to generate better understanding of the platform for citizen and user voice in basic service delivery by considering, in detail, the nature, scope and role of local agents (committees, institutions, individuals) established to implement sector policies, and to identify any other informal channels for the voice of citizens and users of services. In its final form, the study focuses on developing an understanding of voice and accountability in three sectors, health, education and rural water supply. The research and documentation adopted a common framework to the extent possible, considering, in the first instance, what was intended by policy (the arena, organizations, roles and relationships), and comparing this with the reality on the ground in each of the sectors. This final paper then considers the cross cutting themes, identifying the commonalities and differences between these sectors.Publication The Gemidiriya Program, Sri Lanka(World Bank, Washington, DC, 2007-08)The Gemidiriya program's long-term objective is to reduce rural poverty and promote sustainable and equitable rural development. The program aims at creating an environment that enables rural communities to improve their livelihoods and quality of life. It paves the way for rural communities to get together, organize formally, plan village development by themselves with 50 percent women participation, and to mobilize self-help and community contributions. The Gemidiriya focuses on building accountable and self-governing local institutions by: (i) devolving decision-making power and resources to community organizations; (ii) strengthening selected local governments that demonstrate responsiveness and accountability to rural communities; and (iii) working with federations of village organizations (VOs), the private sector, and non governmental organizations (NGOs) on economic empowerment to increase the size and diversity of livelihoods. This note summarizes the findings, processes, concerns, and lessons learned from the Sri Lanka pilot.Publication Improving the Public Expenditure Outcomes of the National Rural Employment Guarantee Scheme through Social Accountability Interventions in Sirohi District, Rajasthan, India(World Bank, Washington, DC, 2009-11)The National Rural Employment Guarantee Act (NREGA), enacted by the government of India in 2006, recognizes employment as a universal legal right for every rural household. Breaking from earlier employment schemes and development programs, NREGA is significant in that it is 'a regime of rights' for poor rural communities. NREGA provides a comprehensive set of entitlements that not only outline judicially enforceable terms for employment but also give citizens a central role in all stages of implementation. The overall objective of this social accountability intervention was to assess NREGS implementation, identify lacunae in program implementation, and build ownership of the findings of this intervention within all levels of government. NREGS has a system of continuous external monitoring and verification to curb corruption and maintain quality implementation. The Citizen Report Card (CRC) survey found that 56 percent of the project worksites were visited fewer than three times by upper level government authorities.
Users also downloaded
Showing related downloaded files
Publication World Development Report 2006(Washington, DC, 2005)This year’s Word Development Report (WDR), the twenty-eighth, looks at the role of equity in the development process. It defines equity in terms of two basic principles. The first is equal opportunities: that a person’s chances in life should be determined by his or her talents and efforts, rather than by pre-determined circumstances such as race, gender, social or family background. The second principle is the avoidance of extreme deprivation in outcomes, particularly in health, education and consumption levels. This principle thus includes the objective of poverty reduction. The report’s main message is that, in the long run, the pursuit of equity and the pursuit of economic prosperity are complementary. In addition to detailed chapters exploring these and related issues, the Report contains selected data from the World Development Indicators 2005‹an appendix of economic and social data for over 200 countries. This Report offers practical insights for policymakers, executives, scholars, and all those with an interest in economic development.Publication World Development Report 2011(World Bank, 2011)The 2011 World development report looks across disciplines and experiences drawn from around the world to offer some ideas and practical recommendations on how to move beyond conflict and fragility and secure development. The key messages are important for all countries-low, middle, and high income-as well as for regional and global institutions: first, institutional legitimacy is the key to stability. When state institutions do not adequately protect citizens, guard against corruption, or provide access to justice; when markets do not provide job opportunities; or when communities have lost social cohesion-the likelihood of violent conflict increases. Second, investing in citizen security, justice, and jobs is essential to reducing violence. But there are major structural gaps in our collective capabilities to support these areas. Third, confronting this challenge effectively means that institutions need to change. International agencies and partners from other countries must adapt procedures so they can respond with agility and speed, a longer-term perspective, and greater staying power. Fourth, need to adopt a layered approach. Some problems can be addressed at the country level, but others need to be addressed at a regional level, such as developing markets that integrate insecure areas and pooling resources for building capacity Fifth, in adopting these approaches, need to be aware that the global landscape is changing. Regional institutions and middle income countries are playing a larger role. This means should pay more attention to south-south and south-north exchanges, and to the recent transition experiences of middle income countries.Publication Doing Business 2014 : Understanding Regulations for Small and Medium-Size Enterprises(Washington, DC: World Bank Group, 2013-10-28)Eleventh in a series of annual reports comparing business regulation in 185 economies, Doing Business 2014 measures regulations affecting 11 areas of everyday business activity: Starting a business, Dealing with construction permits, Getting electricity, Registering property, Getting credit, Protecting investors, Paying taxes, Trading across borders, Enforcing contracts, Closing a business, Employing workers. The report updates all indicators as of June 1, 2013, ranks economies on their overall “ease of doing business”, and analyzes reforms to business regulation – identifying which economies are strengthening their business environment the most. The Doing Business reports illustrate how reforms in business regulations are being used to analyze economic outcomes for domestic entrepreneurs and for the wider economy. Doing Business is a flagship product by the World Bank and IFC that garners worldwide attention on regulatory barriers to entrepreneurship. More than 60 economies use the Doing Business indicators to shape reform agendas and monitor improvements on the ground. In addition, the Doing Business data has generated over 870 articles in peer-reviewed academic journals since its inception.Publication Digital Africa(Washington, DC: World Bank, 2023-03-13)All African countries need better and more jobs for their growing populations. "Digital Africa: Technological Transformation for Jobs" shows that broader use of productivity-enhancing, digital technologies by enterprises and households is imperative to generate such jobs, including for lower-skilled people. At the same time, it can support not only countries’ short-term objective of postpandemic economic recovery but also their vision of economic transformation with more inclusive growth. These outcomes are not automatic, however. Mobile internet availability has increased throughout the continent in recent years, but Africa’s uptake gap is the highest in the world. Areas with at least 3G mobile internet service now cover 84 percent of Africa’s population, but only 22 percent uses such services. And the average African business lags in the use of smartphones and computers as well as more sophisticated digital technologies that catalyze further productivity gains. Two issues explain the usage gap: affordability of these new technologies and willingness to use them. For the 40 percent of Africans below the extreme poverty line, mobile data plans alone would cost one-third of their incomes—in addition to the price of access devices, apps, and electricity. Data plans for small- and medium-size businesses are also more expensive than in other regions. Moreover, shortcomings in the quality of internet services—and in the supply of attractive, skills-appropriate apps that promote entrepreneurship and raise earnings—dampen people’s willingness to use them. For those countries already using these technologies, the development payoffs are significant. New empirical studies for this report add to the rapidly growing evidence that mobile internet availability directly raises enterprise productivity, increases jobs, and reduces poverty throughout Africa. To realize these and other benefits more widely, Africa’s countries must implement complementary and mutually reinforcing policies to strengthen both consumers’ ability to pay and willingness to use digital technologies. These interventions must prioritize productive use to generate large numbers of inclusive jobs in a region poised to benefit from a massive, youthful workforce—one projected to become the world’s largest by the end of this century.Publication Classroom Assessment to Support Foundational Literacy(Washington, DC: World Bank, 2025-03-21)This document focuses primarily on how classroom assessment activities can measure students’ literacy skills as they progress along a learning trajectory towards reading fluently and with comprehension by the end of primary school grades. The document addresses considerations regarding the design and implementation of early grade reading classroom assessment, provides examples of assessment activities from a variety of countries and contexts, and discusses the importance of incorporating classroom assessment practices into teacher training and professional development opportunities for teachers. The structure of the document is as follows. The first section presents definitions and addresses basic questions on classroom assessment. Section 2 covers the intersection between assessment and early grade reading by discussing how learning assessment can measure early grade reading skills following the reading learning trajectory. Section 3 compares some of the most common early grade literacy assessment tools with respect to the early grade reading skills and developmental phases. Section 4 of the document addresses teacher training considerations in developing, scoring, and using early grade reading assessment. Additional issues in assessing reading skills in the classroom and using assessment results to improve teaching and learning are reviewed in section 5. Throughout the document, country cases are presented to demonstrate how assessment activities can be implemented in the classroom in different contexts.