Publication:
The Advancement of Artificial Intelligence (AI) in Commercial Dispute Resolution

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2025-08-12
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2025-08-12
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Artificial Intelligence (AI) has briskly entered numerous fields of human activity, including the legal realm. Its advancement is so swift that researchers, policy makers, and practitioners are often left with little time to properly reflect on its benefits, challenges, and impact. This Brief attempts to help fill this gap. Focusing specifically on commercial dispute resolution, it explores the preliminary evidence on the advantages of the uptake of AI, obstacles in the implementation of the new technology, and AI’s potential effect on development. While gaps remain in information on AI adoption in dispute resolution at the global level, the Business Ready (B-READY) 2024 report furnishes relevant granular data on economies’ overall degree of digitalization, which is a foundation for AI processing. These data show a positive correlation between an economy’s extent of digital adoption in dispute settlement and its income level, suggesting that the uptake of AI will pose a similar challenge: that its benefits will be distributed unequally, with advanced economies profiting the most and the developing world lagging.
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Maroz, Raman; Kairuz, Tommy. 2025. The Advancement of Artificial Intelligence (AI) in Commercial Dispute Resolution. Global Indicators Briefs; No. 33. © World Bank. http://hdl.handle.net/10986/43576 License: CC BY-NC 3.0 IGO.
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