Publication:
South Africa Digital Economy Diagnostic

Loading...
Thumbnail Image
Files in English
English PDF (1.73 MB)
2,897 downloads
English Text (254.76 KB)
286 downloads
Published
2019-12-01
ISSN
Date
2020-05-21
Editor(s)
Abstract
South Africa is one of the digital economy leaders on the African continent, but lags developed countries. In this context, the digital economy for Africa targets appear within reach for South Africa, although efforts need to be maintained. Launched in 2018 through a collaboration between the African Union (AU) and the World Bank, the digital economy for Africa initiative aims to ensure that every individual, business, and government in Africa will be digitally enabled by 2030. South Africa can also play a leading role for regional digital development, particularly within the context of the recently signed continental free trade area (CFTA) agreement, as well closer to home in the Southern Africa development community (SADC) and common market for Eastern and Southern Africa (COMESA) context, following on the East Africa single digital market as an example. South Africa can assist by leading the agenda to harmonize customs, disseminating best practices to other countries around issues such as data regulation, improvement in the ecommerce environment, promotion of Africa wide payment systems, and the provision of an even stronger regional hub for tech entrepreneurs. In this context, the South African government is aiming to pass several reforms across core elements of the digital economy, recognizing the need for new policy directions and preparing for the fourth industrial revolution (4iR). While South Africa’s wealthy households have broad access to quality and relatively affordable internet, people earning less than South African rand (ZAR) 7000 a month are largely unconnected. This report reviews how the digital divide affects the foundations of the digital economy and provides policy options for bridging the divide. This report will provide a diagnostic and offer recommendations on the five foundations of the digital economy in South Africa. The report will examine challenges concerning digital infrastructure, public digital government platforms, digital financial services, digital entrepreneurship, and digital skills.
Link to Data Set
Citation
World Bank Group. 2019. South Africa Digital Economy Diagnostic. © World Bank. http://hdl.handle.net/10986/33786 License: CC BY 3.0 IGO.
Digital Object Identifier
Associated URLs
Associated content
Report Series
Other publications in this report series
Journal
Journal Volume
Journal Issue

Related items

Showing items related by metadata.

  • Publication
    ICT for Greater Development Impact
    (Washington, DC, 2012-06-15) World Bank
    Information and communication technologies (ICTs) have great promise to reduce poverty, increase productivity, boost economic growth, and improve accountability and governance. That promise only grew when ICTs underwent a revolution in the 2000s. Nearly 5 billion people in developing countries now use mobile phones, up from 200 million at the last decade's start, and the number of Internet users has risen 10-fold. People across the globe do much more than chat and play games. They learn where best to fish and what market to sell their produce in. They trace cattle from pastures to supermarkets. They report illegal logging and misuses of local budget. They pay bills, send money back home, and receive cash transfers. They do business on mobile phones. They use ICTs to prevent violence against women and community radio to empower them. They get state-of-the-art schooling online. They remotely monitor and switch on irrigation pumps. The World Bank Group (WBG) has worked with its clients as they have pursued these opportunities and has supported sector reforms through technical assistance and lending operations, guided by its 2001 ICT strategy. The WBG has been most successful in fostering ICT sector reform and attracting private investment in mobile communications. WBG support for ICT applications has grown rapidly over the past decade. More than 1,300 active Bank investment projects have ICT components (74 percent of the Bank's 1,700-project portfolio) to modernize internal processes and upgrade service delivery. Results have been mixed, with only 59 percent of Bank project components for ICT applications achieving or likely to achieve their objectives fully or substantially.
  • Publication
    Cambodia : Review of Government Information and Communications Technologies Policies and Investments
    (Washington, DC, 2010-03) World Bank
    Further, governments are using information and communication technologies (ICT) as tools to reduce transaction costs and processing time, and increase government revenues. Further, the potential to access public services at home or at a local Internet kiosk empowers citizens in rural areas, including women and minorities. Access to relevant public information on rights and benefits, inheritance and family laws, health care, and housing can be provided through the Internet or mobile phone which translates to easier access and less time than traveling to or queuing up at government departments. The Royal Government of Cambodia (the Government) has taken various initiatives regarding the streamlining of ICTs in administration functions and several core agencies have invested or are planning on investing in information systems, databases of various types, websites, communications networks, etc. However, this figure will be significantly higher when the cost for ICT components under sector projects, such as under education, public finance, and trade are included. As the number of projects with ICT components increases in the Government, leadership and overall governance of ICT implementation will become increasingly important. ICT investments often involve high costs and big risks. Failure rates of ICT projects in governments around the world are notable. Costs for failure not only include monetary loss but costs in terms of reputation of the implementing agency or donor, and diminished incentives for future attempts in using ICTs.
  • Publication
    Reforming Business Registration : A Toolkit for the Practitioners
    (Washington, DC, 2013-01) International Finance Corporation; World Bank
    The private sector, through investment and job creation, plays a crucial role in a country's fight against poverty. Where an effective private sector is lacking, business registration reform has been shown to be one of the essential first steps toward fostering private-sector growth. The easier, faster, and cheaper the business registration process becomes, the higher the number of businesses in an economy. A number of recent studies have found that simpler registration processes translate into advantages for workers and employers, including greater employment opportunities, more productive jobs, and higher total factor productivity. In addition, society as a whole benefits from registration reform. Business registration reform also has the potential to reduce both informality and gender disparity in entrepreneurship. This toolkit provides a systematic analysis of various reform options and is meant to serve as a guide for policy makers and practitioners implementing business registration reform. The toolkit thus displays the fundamentals of international good practice that can be adapted to specific country contexts in a coherent, consistent, and sustainable way.
  • Publication
    China's Information Revolution : Managing the Economic and Social Transformation
    (Washington, DC : World Bank, 2007) Qiang, Christine Zhen-Wei
    This report presents a comprehensive overview of the information, communication and technological sector in China, and the role it has played during economic and social transformation in the past decade. It provides guidance on the kind of reforms policy makers in China may wish to consider in pursuing the country's quest for continued ICT development. It also combines local perspectives with international experiences on how issues in areas such as legal and regulatory environment, telecommunications infrastructures, and IT industry have been addressed by other countries.
  • Publication
    ICT as an Enabler of Transformation in Ethiopia
    (World Bank, Washington, DC, 2014-01) Lixi, Marc; Dahan, Mariana
    Over the last two decades, Ethiopia has achieved remarkable progress toward social and economic indicators. Analytical evidence shows that development projects with a significant information and communication technology (ICT) component have a higher potential to achieve greater outcomes on the ground than the ones not supported by ICT. This is why the Government of Ethiopia sees ICT within the broader context of its socioeconomic development objectives and believes that it should take advantage of today's most innovative and reliable technologies to accelerate the rate of economic growth and alleviate poverty in the country. The Government of Ethiopia has requested the ICT sector unit of the World Bank to prepare a comprehensive report on how ICT can be used to achieve a true transformation of the Ethiopian economy and society. Therefore, this report explores how ICT can be leveraged to foster the development of an ICT-enabled industry and the private sector in general, to enhance public sector performance, to develop the agriculture and health sectors, and finally how all these efforts can lead to the emergence of an open innovation ecosystem. This report takes stock of current and recently-launched ICT initiatives in Ethiopia and develops sector-specific recommendations based on international best practices that help leverage the transformative power of ICT to improve the social and economic well-being of citizens and achieve rapid and sustainable socioeconomic development. The report explores following topics: background in chapter one, presents fostering the development of ICT-enabled industry and the private sector in chapter two. Chapter three deals with enhancing the performance of the public sector. Chapter four is developing the health sector. Chapter five deals with agricultural and rural development. Chapter six helps in creating an open innovation ecosystem; and chapter seven presents recommendations for ICT-enabled transformation in Ethiopia.

Users also downloaded

Showing related downloaded files

  • Publication
    Comoros Country Climate and Development Report
    (Washington, DC: World Bank, 2025-06-18) World Bank Group
    The Union of the Comoros (The Comoros) has significant vulnerability to climate change-related risks but has considerable opportunities to strengthen preparedness and resilience against these challenges. According to the Notre Dame Global Adaptation Index, the Comoros is the 29th-most vulnerable country to climate change and the 163rd most ready to adapt (out of 191). The Comoros archipelago is exposed to many natural hazards that adversely affect the country’s natural capital, people, and physical infrastructure. In 2014, the economic cost of climate-related disasters was estimated at 5.7 million dollars annually, equivalent to 9.2 percent of Gross Domestic Product (GDP). Between 2018 and 2023, as many as 11 tropical depressions or cyclones impacted the country, with Cyclone Kenneth causing the greatest damage, equivalent to 14 percent of GDP, resulting in total economic growth falling from 3.6 percent in 2018 to 1.9 percent in 2019. More than 345,000 people (40 percent of the population) were affected by the cyclone, with 185,000 people experiencing severe impacts and 12,000 people displaced. However, there is an opportunity for the country to grow more robust and shock-responsive, and to establish pre-positioned funding mechanisms to enhance future crisis response efforts. For the Comoros, adaptation and climate-resilient development are the key climate change focus areas, with the country projected to face 836 million dollars 2050 in additional costs due to climate-related impacts. Current plans to adapt to the impacts of climate change in the Comoros include efforts to improve water management, strengthen coastal protection, and develop climate-smart agriculture practices. Given the country’s reliance on its natural resource base for economic growth and mobility, protection of these resources from climate change will be essential for promoting resilient growth and development. In addition to growing the adaptive capacity of the country’s natural resource sectors, strategic economic diversification will be important to help minimize future climate impacts, and development activities will need to be undertaken in such a way as to attract low-carbon co-benefits. The Union of the Comoros is committed to addressing climate change through its Nationally Determined Contribution (NDC) and national priorities. The country’s NDC (which was revised in 2021 for a ten-year horizon) sets ambitious targets, with a goal of reducing greenhouse gas emissions by 23 percent by 2030. The country also plans to significantly increase the share of renewable energy in its energy portfolio, reaching 33 MW by 2030. This will not only promote low-carbon development but also reduce the country’s dependency on imported oil and coal, which currently make up 95 percent of the energy mix. Additionally, the Comoros has declared its intention to increase CO2 removals by 47 percent by 2030, compared to BAU.
  • Publication
    Jobs in a Changing Climate: Insights from World Bank Group Country Climate and Development Reports Covering 93 Economies
    (Washington, DC: World Bank, 2025-11-05) World Bank
    The World Bank Group’s Country Climate and Development Reports (CCDRs) provide a crosscutting look at how countries’ development prospects, and the job opportunities they offer to their people, can be threatened by climate impacts and supported by climate policies. Climate change and policies affect jobs through impacts on productivity, energy and material efficiency, and physical, human, and natural capital. They can also transform employment opportunities, especially through complementary measures that help workers and firms adapt to and benefit from new technologies and production practices. Prepared by the World Bank, the International Finance Corporation (IFC), and the Multilateral Investment Guarantee Agency (MIGA), CCDRs integrate country perspectives, climate science and economic modeling, private sector information, and policy analysis to assess how countries can successfully grow and develop their economies and create jobs despite increasing climate risks and while achieving their climate objectives and commitments. Each CCDR starts from the country’s development priorities, opportunities, and challenges, and is developed in close consultation with governments, businesses, and civil society, ensuring the recommendations reflect national priorities. By combining evidence on adaptation, resilience, and emissions pathways, CCDRs highlight where climate action can reinforce development and job creation, and where targeted policies are needed to manage risks and smooth labor market transitions. Taken together, these elements can help create local jobs, ensure economic transitions are just and inclusive, and equip workers and firms to navigate the disruptions and opportunities of a changing climate and changing technologies.
  • Publication
    Guinea-Bissau Country Climate and Development Report
    (Washington, DC: World Bank, 2024-10-23) World Bank Group
    Guinea-Bissau is endowed with a wealth of natural resources, with the highest natural capital per capita in West Africa (US3,874 dollars per capita), which could be leveraged for sustainable and resilient growth. However, Guinea-Bissau faces significant development hurdles, such as high poverty rates, political instability, and economic challenges, including an over-reliance on cashew nuts. Rural poverty has increased, and the nation's infrastructure, education, and health care systems are underdeveloped. Climate change poses a severe threat, potentially impacting agriculture, fisheries, and infrastructure. Without adaptation, it could lead to a significant cut in real GDP per capita (minus 7.3 percent by 2050) and increase in poverty (with up to over 200,000 additional poor by 2050, that is, 5 percent of the expected population, in the worst scenario). The country's low greenhouse gas emissions are expected to rise, mainly due to agriculture and land-use changes, with deforestation being a major contributing factor. Although Guinea-Bissau is a low emitter, it has high mitigation ambitions, targeting a 30 percent reduction in greenhouse gas emissions by 2030. The Nationally Determined Contribution outlines significant climate actions, with initiatives focused on forest conservation, sustainable agriculture, and community development. However, the country's political instability, institutional weaknesses, and limited financial resources pose challenges to implementing these climate commitments, which depend heavily on external funding. The financial sector's underdevelopment and vulnerability to external shocks limit its ability to support green investments, though reforms could enhance resilience. Guinea-Bissau must consider its climate financing as development financing and vice-versa, engage the private sector, and integrate climate goals with national development plans to ensure a sustainable future. Concessional climate financing is vital due to the underdeveloped financial sector and the government’s limited borrowing capacity. Addressing Guinea-Bissau's vulnerability to climate change and its structural issues requires a cohesive approach that integrates development and climate strategies. This could involve improving governance, diversifying the economy, protecting natural capital, developing human capital, and investing in sustainable agriculture and infrastructure. The transition to a more sustainable and inclusive development pathway that supports economic growth is possible, but requires focusing on key strategic sectors, enhancing institutional capacity, and creating the conditions to mobilize finance. As a highly vulnerable country, there are myriad needs in the different sectors; however, to be more efficient and effective, Guinea-Bissau should prioritize actions in a few sectors, especially actions on biodiversity, agriculture, and social protection. Low carbon development, especially in energy and forestry sectors, could provide cost-efficient solutions and attract climate finance, including from the private sector, which will support the overall development agenda.
  • Publication
    Kyrgyz Republic Country Climate and Development Report
    (Washington, DC: World Bank, 2025-11-03) World Bank Group
    This Country Climate and Development Report (CCDR) on the Kyrgyz Republic aims to support the country’s development goals amid a changing climate. The CCDR considers two policy scenarios up to 2050: the business-as-usual (BAU) and high-growth scenarios. As it quantifies the likely impacts of climate change on the Kyrgyz economy between now and 2050, the report highlights key government actions to best prepare for and adapt to climate impacts (referred to as “with adaptation” measures), with a particular focus on the time horizon up to 2030. The CCDR also outlines a path to net zero emissions by 2050 (referred to as “with mitigation” measures, “decarbonization,” or, simply, “net zero 2050”), highlighting associated development co-benefits.
  • Publication
    Mongolia Country Climate and Development Report
    (Washington, DC: World Bank, 2024-10-22) World Bank Group
    Mongolia’s development prospects are uniquely challenged by both the impacts of climate change and the global shift toward a low-carbon economy. The country’s efforts toward decarbonization pose significant challenges given the structurally high-emission intensity of its economy. While challenging, climate action also presents Mongolia with opportunities to achieve important development benefits. The effects of climate risks and the shift away from coal will have diverse impacts across different regions, communities, and socioeconomic levels. The report assesses the critical interconnections between Mongolia’s development ambitions and climate change action and identifies ways to transition to a more economically diversified, inclusive, and resilient development path. It highlights key climate and transition risks affecting Mongolia’s future development and presents a pathway to enhance climate mitigation and adaptation. The report also makes a case for strengthening policies to enhance resilience to climate change and ensure a just transition, particularly for the most vulnerable. The report is structured as follows: section 1 gives introduction. Section 2 delves into the linkages between development and climate in Mongolia and presents model-based findings on the economic and poverty impacts of climate change under different scenarios. Section 3 covers four in-depth sectoral analyses. The first two mainly focus on adaptation to climate change in the agriculture and water sectors. The third considers prospects for the extraction sector, while the fourth sectoral analysis focuses on decarbonizing power and heat generation. Section 4 shifts the focus to how the government can boost resilience for climate-vulnerable populations. Section 5 outlines options for mobilizing private and public financing and private investments to support the green transition. Section 6 examines the existing institutional and governance structure for climate action and presents recommendations to improve its effectiveness, and section 7 concludes with a framework for prioritizing the policy actions outlined in this report.