Publication: Cambodia : Review of Government Information and Communications Technologies Policies and Investments
Date
2010-03
ISSN
Published
2010-03
Author(s)
World Bank
Abstract
Further, governments are using
information and communication technologies (ICT) as tools to
reduce transaction costs and processing time, and increase
government revenues. Further, the potential to access public
services at home or at a local Internet kiosk empowers
citizens in rural areas, including women and minorities.
Access to relevant public information on rights and
benefits, inheritance and family laws, health care, and
housing can be provided through the Internet or mobile phone
which translates to easier access and less time than
traveling to or queuing up at government departments. The
Royal Government of Cambodia (the Government) has taken
various initiatives regarding the streamlining of ICTs in
administration functions and several core agencies have
invested or are planning on investing in information
systems, databases of various types, websites,
communications networks, etc. However, this figure will be
significantly higher when the cost for ICT components under
sector projects, such as under education, public finance,
and trade are included. As the number of projects with ICT
components increases in the Government, leadership and
overall governance of ICT implementation will become
increasingly important. ICT investments often involve high
costs and big risks. Failure rates of ICT projects in
governments around the world are notable. Costs for failure
not only include monetary loss but costs in terms of
reputation of the implementing agency or donor, and
diminished incentives for future attempts in using ICTs.
Link to Data Set
Citation
“World Bank. 2010. Cambodia : Review of Government Information and Communications Technologies Policies and Investments. © Washington, DC. http://hdl.handle.net/10986/18501 License: CC BY 3.0 IGO.”