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Case Study in Outcomes Evaluation : Mongolia

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dc.contributor.authorWorld Bank
dc.date.accessioned2014-09-10T20:48:52Z
dc.date.available2014-09-10T20:48:52Z
dc.date.issued2014-05
dc.description.abstractFrom 2010 to 2013, the World Bank governance partnership facility (GPF) and the Swiss Agency for Development and Cooperation (SDC) helped build the capacity of Mongolian civil society organizations (CSOs) to promote good governance and an effective civil society engagement in procurement and service delivery monitoring. An assessment of results from the interventions was needed to satisfy accountability and learning needs and to inform decisions on future programs and funding. However, the short-term, complex nature of the interventions, numerous CSOs involved, and scarce documentation meant that knowledge of results was largely limited to activities and impact will be difficult to measure. In fall 2013, the World Bank and Mongolia office of SDC decided to use an outcome mapping approach to evaluate the effectiveness, sustainability, and relevance of these interventions. Outcome mapping is a participatory methodology useful for evaluating complex programs that involve capacity and coalition building, multiple actors, and tacit knowledge. It looks beyond outputs and delivery efficiency to institutional behavioral changes that occur in and among social actors influenced by interventions. The evaluation provided benefits to the stakeholders in several ways: results were packaged into an accessible, narrative format for various communication purposes; lessons were identified on what worked and did not work to inform the design of future CSO support, particularly concerning social actors and their roles, innovative solutions, and how to adapt or scale up a program; and the participatory process promoted stakeholder learning and ownership of results achieved to date. Thus, the evaluation generated robust, locally validated data that demonstrated the value of the interventions to stakeholders and donors and revealed ways to improve implementation and management for future efforts.en
dc.identifierhttp://documents.worldbank.org/curated/en/2014/05/20148324/case-study-outcomes-evaluation-mongolia-showing-value-mapping-outcomes-learn-complex-programs
dc.identifier.doi10.1596/20040
dc.identifier.urihttps://hdl.handle.net/10986/20040
dc.languageEnglish
dc.language.isoen_US
dc.publisherWashington, DC
dc.rightsCC BY 3.0 IGO
dc.rights.urihttp://creativecommons.org/licenses/by/3.0/igo/
dc.subjectACCOUNTABILITY
dc.subjectADVOCACY
dc.subjectBENEFICIARIES
dc.subjectCAPACITY BUILDING
dc.subjectCAPACITY DEVELOPMENT
dc.subjectCIVIL SOCIETY
dc.subjectCIVIL SOCIETY ENGAGEMENT
dc.subjectCIVIL SOCIETY ORGANIZATIONS
dc.subjectCONFIDENCE
dc.subjectCONSTRUCTIVE ENGAGEMENT
dc.subjectCREDIBILITY
dc.subjectDATA COLLECTION
dc.subjectDEMOCRACY
dc.subjectEVALUATION QUESTIONS
dc.subjectEVALUATORS
dc.subjectEXTRACTIVE INDUSTRIES
dc.subjectFOCUS GROUPS
dc.subjectGOOD GOVERNANCE
dc.subjectGROUP INTERVIEWS
dc.subjectINTERVENTION
dc.subjectINTERVENTIONS
dc.subjectLEARNING
dc.subjectLOCAL GOVERNMENT
dc.subjectMEDIA
dc.subjectMONITORING DATA
dc.subjectMONITORING TOOLS
dc.subjectNGO
dc.subjectOPENNESS
dc.subjectOUTCOME DATA
dc.subjectOUTPUTS
dc.subjectPARTICIPATORY PROCESS
dc.subjectPROCUREMENT
dc.subjectPROCUREMENT LAW
dc.subjectPROGRAMS
dc.subjectPUBLIC FUND
dc.subjectREFLECTION
dc.subjectSERVICE DELIVERY
dc.subjectSOCIAL ACCOUNTABILITY
dc.subjectSTAKEHOLDER
dc.subjectSTAKEHOLDERS
dc.subjectTRANSPARENCY
dc.titleCase Study in Outcomes Evaluation : Mongoliaen
dspace.entity.typePublication
okr.crosscuttingsolutionareaJobs
okr.date.disclosure2014-08-27
okr.date.doiregistration2025-04-29T09:13:59.294753Z
okr.doctypePublications & Research::Brief
okr.docurlhttp://documents.worldbank.org/curated/en/2014/05/20148324/case-study-outcomes-evaluation-mongolia-showing-value-mapping-outcomes-learn-complex-programs
okr.globalpracticeSocial, Urban, Rural and Resilience
okr.globalpracticeGovernance
okr.globalpracticeSocial Protection and Labor
okr.globalpracticePoverty
okr.globalpracticeGovernance
okr.guid652351468122676645
okr.identifier.externaldocumentum000442464_20140827121025
okr.identifier.internaldocumentum20148324
okr.identifier.report90171
okr.language.supporteden
okr.pdfurlhttp://www-wds.worldbank.org/external/default/WDSContentServer/WDSP/IB/2014/08/27/000442464_20140827121025/Rendered/PDF/901710WP0Box3800Evaluation0Mongolia.pdfen
okr.region.administrativeEast Asia and Pacific
okr.region.countryMongolia
okr.topicPoverty Reduction::Poverty Impact Evaluation
okr.topicPublic Sector Corruption and Anticorruption Measures
okr.topicSocial Protections and Labor::Labor Policies
okr.topicSocial Development::Social Accountability
okr.topicPoverty Monitoring and Analysis
okr.topicPublic Sector Development
okr.volume1 of 1
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