Publication:
Arab Republic of Egypt : Management and Service Quality in Primary Health Care Facilities in the Alexandria and Menoufia Governorates

dc.contributor.author World Bank
dc.date.accessioned 2013-03-29T13:19:34Z
dc.date.available 2013-03-29T13:19:34Z
dc.date.issued 2010-06-25
dc.description.abstract This report provides an assessment of the performance of public primary facilities in the Alexandria and Menoufia governorates. The performance is evaluated against the standards introduced with the Health Sector Reform Program; analyzes the quality perceptions, health situation, utilization and economic situation of households living in the catchment areas of the facilities; and examines the management processes of different institutions involved in primary care. Despite Egypt's health sector reform efforts, evidence suggests that issues remain in the quality of service and management in both reformed and non-reformed public primary care facilities, including availability of supplies, correct co-payment exemptions for the poor, and consequently, utilization through the population. There is also increasing evidence that the demand-side empowerment of beneficiaries could improve the governance of health care, which would lead to a quality increase and higher utilization of health care. This suggests the need to explore the potential for demand-side mechanisms to improve service delivery and help ensure improvements in individual and population health. en
dc.identifier http://documents.worldbank.org/curated/en/2010/06/16332545/egypt-management-service-quality-primary-health-care-facilities-alexandria-menoufia-governorates
dc.identifier.uri http://hdl.handle.net/10986/13060
dc.language English
dc.language.iso en_US
dc.publisher Washington, DC
dc.rights CC BY 3.0 IGO
dc.rights.holder World Bank
dc.rights.uri http://creativecommons.org/licenses/by/3.0/igo/
dc.subject ABILITY TO PAY
dc.subject ACCESS TO HEALTH SERVICES
dc.subject AGED
dc.subject AMBULANCE
dc.subject ANTENATAL CARE
dc.subject BASIC EDUCATION
dc.subject BASIC HEALTH
dc.subject BASIC HEALTH SERVICES
dc.subject BASIC INFRASTRUCTURE
dc.subject BATHROOMS
dc.subject BEDS
dc.subject BLOOD SUGAR
dc.subject CANCER
dc.subject CHILD CARE
dc.subject CHILD HEALTH
dc.subject CHILD HEALTH SERVICES
dc.subject CHILDBIRTH
dc.subject CHILDHOOD ILLNESS
dc.subject CHOLESTEROL
dc.subject CHRONIC DISEASES
dc.subject CHRONIC ILLNESS
dc.subject CHRONIC ILLNESSES
dc.subject CITIES
dc.subject CITIZEN
dc.subject CITIZENS
dc.subject CLEANLINESS
dc.subject CLINICS
dc.subject COMMUNICABLE DISEASES
dc.subject COMPLICATIONS
dc.subject CORONARY HEART DISEASE
dc.subject DENTISTS
dc.subject DESCRIPTION
dc.subject DIABETES
dc.subject DIABETES MELLITUS
dc.subject DIAGNOSES
dc.subject DIAGNOSIS
dc.subject DIAGNOSTICS
dc.subject DIET
dc.subject DISEASE TREATMENT
dc.subject DOCTORS
dc.subject ECONOMIC GROWTH
dc.subject ECONOMIC STATUS
dc.subject EDUCATIONAL ATTAINMENT
dc.subject ELDERLY
dc.subject EMERGENCY CARE
dc.subject EMPLOYMENT
dc.subject EPIDEMIOLOGICAL TRANSITION
dc.subject ESSENTIAL DRUGS
dc.subject ESSENTIAL SUPPLIES
dc.subject FAMILIES
dc.subject FAMILY HEALTH
dc.subject FAMILY HEALTH SERVICES
dc.subject FAMILY MEMBERS
dc.subject FAMILY PLANNING
dc.subject FEMALE
dc.subject FEMALES
dc.subject FEVER
dc.subject FOCUS GROUP DISCUSSIONS
dc.subject FOLIC ACID
dc.subject GENDER
dc.subject GENERAL PRACTITIONERS
dc.subject GENERIC DRUGS
dc.subject GOVERNMENT AGENCIES
dc.subject HEALTH CARE FACILITIES
dc.subject HEALTH CARE PROVIDER
dc.subject HEALTH CARE PROVIDERS
dc.subject HEALTH CARE PROVISION
dc.subject HEALTH CARE SERVICES
dc.subject HEALTH CARE SYSTEM
dc.subject HEALTH CARE UTILIZATION
dc.subject HEALTH CLINICS
dc.subject HEALTH EXPENDITURE
dc.subject HEALTH FACILITIES
dc.subject HEALTH INSURANCE
dc.subject HEALTH PROBLEMS
dc.subject HEALTH PROMOTION
dc.subject HEALTH SECTOR
dc.subject HEALTH SECTOR REFORM
dc.subject HEALTH SERVICE
dc.subject HEALTH SERVICE DELIVERY
dc.subject HEALTH SERVICE PROVIDERS
dc.subject HEALTH SERVICES
dc.subject HEALTH SPECIALIST
dc.subject HEALTH STATUS
dc.subject HEALTH SYSTEM
dc.subject HEALTH TRAINING
dc.subject HEALTH WORKERS
dc.subject HIGH BLOOD PRESSURE
dc.subject HOME VISITS
dc.subject HOSPITAL
dc.subject HOSPITALS
dc.subject HOUSEHOLD SIZE
dc.subject HOUSEHOLDS
dc.subject HOUSING
dc.subject HR
dc.subject HUMAN CAPITAL
dc.subject HUMAN DEVELOPMENT
dc.subject HUMAN RESOURCE DEVELOPMENT
dc.subject HUMAN RESOURCES
dc.subject HYGIENE
dc.subject HYPERTENSION
dc.subject ILLNESS
dc.subject ILLNESSES
dc.subject IMPLICATIONS FOR HEALTH
dc.subject INCOME
dc.subject INDIVIDUAL CHARACTERISTICS
dc.subject INDIVIDUAL HEALTH
dc.subject INDIVIDUAL WELFARE
dc.subject INFANT
dc.subject INFANTS
dc.subject INFECTION
dc.subject INFORMATION MATERIALS
dc.subject INHABITANTS
dc.subject INSURANCE
dc.subject INTERVENTIONS
dc.subject LABOR FORCE
dc.subject LABOR MARKET
dc.subject LACK OF KNOWLEDGE
dc.subject LOCAL COMMUNITY
dc.subject MATERNAL AND CHILD HEALTH
dc.subject MATERNAL HEALTH
dc.subject MEDICAL EQUIPMENT
dc.subject MEDICAL PRACTITIONERS
dc.subject MEDICAL PROFESSIONALS
dc.subject MEDICAL SUPPLIES
dc.subject MEDICAL TREATMENT
dc.subject MEDICINES
dc.subject MIDWIVES
dc.subject MINISTRY OF HEALTH
dc.subject MINORITY
dc.subject MOBILITY
dc.subject MOTHER
dc.subject NATIONAL HEALTH INSURANCE
dc.subject NEIGHBORHOOD
dc.subject NURSE
dc.subject NURSES
dc.subject NURSING
dc.subject OLDER ADULTS
dc.subject OLDER AGE GROUPS
dc.subject OUTREACH WORKERS
dc.subject OXYGEN
dc.subject PATIENT
dc.subject PATIENT CARE
dc.subject PATIENT RIGHTS
dc.subject PATIENTS
dc.subject PERI-NATAL CARE
dc.subject PERINATAL CARE
dc.subject PHARMACIES
dc.subject PHARMACISTS
dc.subject PHARMACY
dc.subject PHYSICIAN
dc.subject POLICY DEVELOPMENT
dc.subject PREGNANCY
dc.subject PREGNANT WOMEN
dc.subject PREVALENCE
dc.subject PRIMARY CARE
dc.subject PRIMARY HEALTH CARE
dc.subject PRIMARY HEALTH CARE FACILITIES
dc.subject PRIMARY HEALTH CARE SERVICES
dc.subject PRIMARY HEALTH FACILITIES
dc.subject PRIMARY HEALTH SERVICES
dc.subject PRIMARY SCHOOL
dc.subject PRIVATE DOCTORS
dc.subject PROVISION OF SERVICES
dc.subject PUBLIC ADMINISTRATION
dc.subject PUBLIC HEALTH
dc.subject PUBLIC HEALTH CARE
dc.subject PUBLIC HEALTH CARE SERVICES
dc.subject PUBLIC HEALTH SERVICES
dc.subject PUBLIC SERVICE
dc.subject PUBLIC SERVICES
dc.subject PUBLIC TRANSPORTATION
dc.subject QUALITY ASSURANCE
dc.subject QUALITY IMPROVEMENT
dc.subject QUALITY OF CARE
dc.subject QUALITY OF HEALTH
dc.subject QUALITY OF HEALTH CARE
dc.subject QUALITY OF SERVICES
dc.subject RELIGIOUS INSTITUTIONS
dc.subject REPRODUCTIVE HEALTH
dc.subject RESPECT
dc.subject RURAL AREAS
dc.subject RURAL HEALTH UNITS
dc.subject SAFETY
dc.subject SANITARY SUPPLIES
dc.subject SCARCE RESOURCES
dc.subject SECONDARY EDUCATION
dc.subject SECONDARY SCHOOL
dc.subject SELF-SUFFICIENCY
dc.subject SERVICE PROVIDER
dc.subject SERVICE PROVISION
dc.subject SERVICE QUALITY
dc.subject SMOKERS
dc.subject SMOKING
dc.subject SOCIAL HEALTH INSURANCE
dc.subject SOCIAL RESEARCH
dc.subject SOCIAL SECTORS
dc.subject SOCIAL SERVICE
dc.subject SOCIAL WORKERS
dc.subject SURGEONS
dc.subject SYRINGES
dc.subject TECHNICAL INFORMATION
dc.subject THERAPY
dc.subject TOBACCO PRODUCTS
dc.subject TRADITIONAL HEALERS
dc.subject TRANSPORT SYSTEMS
dc.subject ULCER
dc.subject URBAN AREAS
dc.subject USE OF HEALTH CARE SERVICES
dc.subject VACCINATION
dc.subject VACCINATION CAMPAIGN
dc.subject VULNERABLE GROUPS
dc.subject WALKING
dc.subject WASTE
dc.subject WORKERS
dc.subject WORKFORCE
dc.subject YOUTH
dc.title Arab Republic of Egypt : Management and Service Quality in Primary Health Care Facilities in the Alexandria and Menoufia Governorates en
dspace.entity.type Publication
okr.date.disclosure 2012-06-05
okr.doctype Economic & Sector Work :: Other Public Sector Study
okr.doctype Economic & Sector Work
okr.docurl http://documents.worldbank.org/curated/en/2010/06/16332545/egypt-management-service-quality-primary-health-care-facilities-alexandria-menoufia-governorates
okr.globalpractice Social, Urban, Rural and Resilience
okr.globalpractice Health, Nutrition, and Population
okr.identifier.externaldocumentum 000427087_20120605095745
okr.identifier.internaldocumentum 16332545
okr.identifier.report 69345
okr.language.supported en
okr.pdfurl http://www-wds.worldbank.org/external/default/WDSContentServer/WDSP/IB/2012/06/05/000427087_20120605095745/Rendered/PDF/693450ESW0P112000June025020100lerg.pdf en
okr.region.administrative Middle East and North Africa
okr.region.country Egypt, Arab Republic of
okr.sector Health and other social services :: Health
okr.sector Public Administration, Law, and Justice :: Compulsory health finance
okr.sector Public Administration, Law, and Justice :: General public administration sector
okr.theme Public sector governance :: Public expenditure, financial management and procurement
okr.theme Public sector governance :: Other public sector governance
okr.theme Public sector governance :: Other accountability/anti-corruption
okr.theme Human development :: Health system performance
okr.topic Health, Nutrition and Population :: Population Policies
okr.topic Health Monitoring and Evaluation
okr.topic Health Systems Development and Reform
okr.topic Disease Control and Prevention
okr.topic Housing and Human Habitats
okr.topic Communities and Human Settlements
okr.topic Health
okr.topic Nutrition and Population
okr.unit Human Development Group (MNSHD)
okr.volume 1 of 1
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