Publication:
Arab Republic of Egypt : Management and Service Quality in Primary Health Care Facilities in the Alexandria and Menoufia Governorates

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dc.contributor.authorWorld Bank
dc.date.accessioned2013-03-29T13:19:34Z
dc.date.available2013-03-29T13:19:34Z
dc.date.issued2010-06-25
dc.description.abstractThis report provides an assessment of the performance of public primary facilities in the Alexandria and Menoufia governorates. The performance is evaluated against the standards introduced with the Health Sector Reform Program; analyzes the quality perceptions, health situation, utilization and economic situation of households living in the catchment areas of the facilities; and examines the management processes of different institutions involved in primary care. Despite Egypt's health sector reform efforts, evidence suggests that issues remain in the quality of service and management in both reformed and non-reformed public primary care facilities, including availability of supplies, correct co-payment exemptions for the poor, and consequently, utilization through the population. There is also increasing evidence that the demand-side empowerment of beneficiaries could improve the governance of health care, which would lead to a quality increase and higher utilization of health care. This suggests the need to explore the potential for demand-side mechanisms to improve service delivery and help ensure improvements in individual and population health.en
dc.identifierhttp://documents.worldbank.org/curated/en/2010/06/16332545/egypt-management-service-quality-primary-health-care-facilities-alexandria-menoufia-governorates
dc.identifier.doi10.1596/13060
dc.identifier.urihttps://hdl.handle.net/10986/13060
dc.languageEnglish
dc.language.isoen_US
dc.publisherWashington, DC
dc.rightsCC BY 3.0 IGO
dc.rights.holderWorld Bank
dc.rights.urihttp://creativecommons.org/licenses/by/3.0/igo/
dc.subjectABILITY TO PAY
dc.subjectACCESS TO HEALTH SERVICES
dc.subjectAGED
dc.subjectAMBULANCE
dc.subjectANTENATAL CARE
dc.subjectBASIC EDUCATION
dc.subjectBASIC HEALTH
dc.subjectBASIC HEALTH SERVICES
dc.subjectBASIC INFRASTRUCTURE
dc.subjectBATHROOMS
dc.subjectBEDS
dc.subjectBLOOD SUGAR
dc.subjectCANCER
dc.subjectCHILD CARE
dc.subjectCHILD HEALTH
dc.subjectCHILD HEALTH SERVICES
dc.subjectCHILDBIRTH
dc.subjectCHILDHOOD ILLNESS
dc.subjectCHOLESTEROL
dc.subjectCHRONIC DISEASES
dc.subjectCHRONIC ILLNESS
dc.subjectCHRONIC ILLNESSES
dc.subjectCITIES
dc.subjectCITIZEN
dc.subjectCITIZENS
dc.subjectCLEANLINESS
dc.subjectCLINICS
dc.subjectCOMMUNICABLE DISEASES
dc.subjectCOMPLICATIONS
dc.subjectCORONARY HEART DISEASE
dc.subjectDENTISTS
dc.subjectDESCRIPTION
dc.subjectDIABETES
dc.subjectDIABETES MELLITUS
dc.subjectDIAGNOSES
dc.subjectDIAGNOSIS
dc.subjectDIAGNOSTICS
dc.subjectDIET
dc.subjectDISEASE TREATMENT
dc.subjectDOCTORS
dc.subjectECONOMIC GROWTH
dc.subjectECONOMIC STATUS
dc.subjectEDUCATIONAL ATTAINMENT
dc.subjectELDERLY
dc.subjectEMERGENCY CARE
dc.subjectEMPLOYMENT
dc.subjectEPIDEMIOLOGICAL TRANSITION
dc.subjectESSENTIAL DRUGS
dc.subjectESSENTIAL SUPPLIES
dc.subjectFAMILIES
dc.subjectFAMILY HEALTH
dc.subjectFAMILY HEALTH SERVICES
dc.subjectFAMILY MEMBERS
dc.subjectFAMILY PLANNING
dc.subjectFEMALE
dc.subjectFEMALES
dc.subjectFEVER
dc.subjectFOCUS GROUP DISCUSSIONS
dc.subjectFOLIC ACID
dc.subjectGENDER
dc.subjectGENERAL PRACTITIONERS
dc.subjectGENERIC DRUGS
dc.subjectGOVERNMENT AGENCIES
dc.subjectHEALTH CARE FACILITIES
dc.subjectHEALTH CARE PROVIDER
dc.subjectHEALTH CARE PROVIDERS
dc.subjectHEALTH CARE PROVISION
dc.subjectHEALTH CARE SERVICES
dc.subjectHEALTH CARE SYSTEM
dc.subjectHEALTH CARE UTILIZATION
dc.subjectHEALTH CLINICS
dc.subjectHEALTH EXPENDITURE
dc.subjectHEALTH FACILITIES
dc.subjectHEALTH INSURANCE
dc.subjectHEALTH PROBLEMS
dc.subjectHEALTH PROMOTION
dc.subjectHEALTH SECTOR
dc.subjectHEALTH SECTOR REFORM
dc.subjectHEALTH SERVICE
dc.subjectHEALTH SERVICE DELIVERY
dc.subjectHEALTH SERVICE PROVIDERS
dc.subjectHEALTH SERVICES
dc.subjectHEALTH SPECIALIST
dc.subjectHEALTH STATUS
dc.subjectHEALTH SYSTEM
dc.subjectHEALTH TRAINING
dc.subjectHEALTH WORKERS
dc.subjectHIGH BLOOD PRESSURE
dc.subjectHOME VISITS
dc.subjectHOSPITAL
dc.subjectHOSPITALS
dc.subjectHOUSEHOLD SIZE
dc.subjectHOUSEHOLDS
dc.subjectHOUSING
dc.subjectHR
dc.subjectHUMAN CAPITAL
dc.subjectHUMAN DEVELOPMENT
dc.subjectHUMAN RESOURCE DEVELOPMENT
dc.subjectHUMAN RESOURCES
dc.subjectHYGIENE
dc.subjectHYPERTENSION
dc.subjectILLNESS
dc.subjectILLNESSES
dc.subjectIMPLICATIONS FOR HEALTH
dc.subjectINCOME
dc.subjectINDIVIDUAL CHARACTERISTICS
dc.subjectINDIVIDUAL HEALTH
dc.subjectINDIVIDUAL WELFARE
dc.subjectINFANT
dc.subjectINFANTS
dc.subjectINFECTION
dc.subjectINFORMATION MATERIALS
dc.subjectINHABITANTS
dc.subjectINSURANCE
dc.subjectINTERVENTIONS
dc.subjectLABOR FORCE
dc.subjectLABOR MARKET
dc.subjectLACK OF KNOWLEDGE
dc.subjectLOCAL COMMUNITY
dc.subjectMATERNAL AND CHILD HEALTH
dc.subjectMATERNAL HEALTH
dc.subjectMEDICAL EQUIPMENT
dc.subjectMEDICAL PRACTITIONERS
dc.subjectMEDICAL PROFESSIONALS
dc.subjectMEDICAL SUPPLIES
dc.subjectMEDICAL TREATMENT
dc.subjectMEDICINES
dc.subjectMIDWIVES
dc.subjectMINISTRY OF HEALTH
dc.subjectMINORITY
dc.subjectMOBILITY
dc.subjectMOTHER
dc.subjectNATIONAL HEALTH INSURANCE
dc.subjectNEIGHBORHOOD
dc.subjectNURSE
dc.subjectNURSES
dc.subjectNURSING
dc.subjectOLDER ADULTS
dc.subjectOLDER AGE GROUPS
dc.subjectOUTREACH WORKERS
dc.subjectOXYGEN
dc.subjectPATIENT
dc.subjectPATIENT CARE
dc.subjectPATIENT RIGHTS
dc.subjectPATIENTS
dc.subjectPERI-NATAL CARE
dc.subjectPERINATAL CARE
dc.subjectPHARMACIES
dc.subjectPHARMACISTS
dc.subjectPHARMACY
dc.subjectPHYSICIAN
dc.subjectPOLICY DEVELOPMENT
dc.subjectPREGNANCY
dc.subjectPREGNANT WOMEN
dc.subjectPREVALENCE
dc.subjectPRIMARY CARE
dc.subjectPRIMARY HEALTH CARE
dc.subjectPRIMARY HEALTH CARE FACILITIES
dc.subjectPRIMARY HEALTH CARE SERVICES
dc.subjectPRIMARY HEALTH FACILITIES
dc.subjectPRIMARY HEALTH SERVICES
dc.subjectPRIMARY SCHOOL
dc.subjectPRIVATE DOCTORS
dc.subjectPROVISION OF SERVICES
dc.subjectPUBLIC ADMINISTRATION
dc.subjectPUBLIC HEALTH
dc.subjectPUBLIC HEALTH CARE
dc.subjectPUBLIC HEALTH CARE SERVICES
dc.subjectPUBLIC HEALTH SERVICES
dc.subjectPUBLIC SERVICE
dc.subjectPUBLIC SERVICES
dc.subjectPUBLIC TRANSPORTATION
dc.subjectQUALITY ASSURANCE
dc.subjectQUALITY IMPROVEMENT
dc.subjectQUALITY OF CARE
dc.subjectQUALITY OF HEALTH
dc.subjectQUALITY OF HEALTH CARE
dc.subjectQUALITY OF SERVICES
dc.subjectRELIGIOUS INSTITUTIONS
dc.subjectREPRODUCTIVE HEALTH
dc.subjectRESPECT
dc.subjectRURAL AREAS
dc.subjectRURAL HEALTH UNITS
dc.subjectSAFETY
dc.subjectSANITARY SUPPLIES
dc.subjectSCARCE RESOURCES
dc.subjectSECONDARY EDUCATION
dc.subjectSECONDARY SCHOOL
dc.subjectSELF-SUFFICIENCY
dc.subjectSERVICE PROVIDER
dc.subjectSERVICE PROVISION
dc.subjectSERVICE QUALITY
dc.subjectSMOKERS
dc.subjectSMOKING
dc.subjectSOCIAL HEALTH INSURANCE
dc.subjectSOCIAL RESEARCH
dc.subjectSOCIAL SECTORS
dc.subjectSOCIAL SERVICE
dc.subjectSOCIAL WORKERS
dc.subjectSURGEONS
dc.subjectSYRINGES
dc.subjectTECHNICAL INFORMATION
dc.subjectTHERAPY
dc.subjectTOBACCO PRODUCTS
dc.subjectTRADITIONAL HEALERS
dc.subjectTRANSPORT SYSTEMS
dc.subjectULCER
dc.subjectURBAN AREAS
dc.subjectUSE OF HEALTH CARE SERVICES
dc.subjectVACCINATION
dc.subjectVACCINATION CAMPAIGN
dc.subjectVULNERABLE GROUPS
dc.subjectWALKING
dc.subjectWASTE
dc.subjectWORKERS
dc.subjectWORKFORCE
dc.subjectYOUTH
dc.titleArab Republic of Egypt : Management and Service Quality in Primary Health Care Facilities in the Alexandria and Menoufia Governoratesen
dspace.entity.typePublication
okr.date.disclosure2012-06-05
okr.date.doiregistration2025-05-07T11:01:19.630589Z
okr.doctypeEconomic & Sector Work::Other Public Sector Study
okr.doctypeEconomic & Sector Work
okr.docurlhttp://documents.worldbank.org/curated/en/2010/06/16332545/egypt-management-service-quality-primary-health-care-facilities-alexandria-menoufia-governorates
okr.globalpracticeSocial, Urban, Rural and Resilience
okr.globalpracticeHealth, Nutrition, and Population
okr.guid814731468021569255
okr.identifier.externaldocumentum000427087_20120605095745
okr.identifier.internaldocumentum16332545
okr.identifier.report69345
okr.language.supporteden
okr.pdfurlhttp://www-wds.worldbank.org/external/default/WDSContentServer/WDSP/IB/2012/06/05/000427087_20120605095745/Rendered/PDF/693450ESW0P112000June025020100lerg.pdfen
okr.region.administrativeMiddle East and North Africa
okr.region.countryEgypt, Arab Republic of
okr.sectorHealth and other social services :: Health
okr.sectorPublic Administration, Law, and Justice :: Compulsory health finance
okr.sectorPublic Administration, Law, and Justice :: General public administration sector
okr.themePublic sector governance :: Public expenditure, financial management and procurement
okr.themePublic sector governance :: Other public sector governance
okr.themePublic sector governance :: Other accountability/anti-corruption
okr.themeHuman development :: Health system performance
okr.topicHealth, Nutrition and Population::Population Policies
okr.topicHealth Monitoring and Evaluation
okr.topicHealth Systems Development and Reform
okr.topicDisease Control and Prevention
okr.topicHousing and Human Habitats
okr.topicCommunities and Human Settlements
okr.topicHealth
okr.topicNutrition and Population
okr.unitHuman Development Group (MNSHD)
okr.volume1 of 1
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