Publication: Arab Republic of Egypt : Management and Service Quality in Primary Health Care Facilities in the Alexandria and Menoufia Governorates
Date
2010-06-25
ISSN
Published
2010-06-25
Author(s)
World Bank
Abstract
This report provides an assessment of
the performance of public primary facilities in the
Alexandria and Menoufia governorates. The performance is
evaluated against the standards introduced with the Health
Sector Reform Program; analyzes the quality perceptions,
health situation, utilization and economic situation of
households living in the catchment areas of the facilities;
and examines the management processes of different
institutions involved in primary care. Despite Egypt's
health sector reform efforts, evidence suggests that issues
remain in the quality of service and management in both
reformed and non-reformed public primary care facilities,
including availability of supplies, correct co-payment
exemptions for the poor, and consequently, utilization
through the population. There is also increasing evidence
that the demand-side empowerment of beneficiaries could
improve the governance of health care, which would lead to a
quality increase and higher utilization of health care. This
suggests the need to explore the potential for demand-side
mechanisms to improve service delivery and help ensure
improvements in individual and population health.
Citation
“World Bank. 2010. Arab Republic of Egypt : Management and Service Quality in Primary Health Care Facilities in the Alexandria and Menoufia Governorates. © Washington, DC. http://openknowledge.worldbank.org/entities/publication/6564c74e-1e21-573e-a45c-cbcbe9ba7ba0 License: CC BY 3.0 IGO.”