Publication: Maryland’s StateStat : A State-level Performance Management System
Date
2009-12
ISSN
Published
2009-12
Author(s)
Dorotinsky, Bill
Watkins, Joanna
Abstract
Statestat is Maryland's performance
measurement and management system. In use since 2007,
Statestat was originally modeled after Baltimore's
citistat as a way of capturing and monitoring the progress
of government service delivery using frequently updated
data. Through a process of continual re-evaluation by the
Governor, his executive staff, and agency leadership during
bi-weekly meetings, new and improved strategies emerge for
delivering key public services effectively and efficiently.
Located within the Governor's offices in Annapolis, a
lean staff provides the logistical and analytical support
for the operation. A recent visit to Statestat by the Public
Sector Performance (PSP) Global Expert Team (GET) in
November 2009 revealed a set of interesting findings
applicable to countries developing performance management systems.
Citation
“Dorotinsky, Bill; Watkins, Joanna. 2009. Maryland’s StateStat : A State-level Performance Management System. Global Expert Team (GET) Brief. © World Bank, Washington, DC. http://openknowledge.worldbank.org/entities/publication/3b7a172d-cd35-5578-8d34-a0b231c6b81b License: CC BY 3.0 IGO.”