Publication: Local Service Delivery in Nepal
Date
2014-06
ISSN
Published
2014-06
Author(s)
World Bank
Abstract
The effectiveness of public service
delivery depends in large part on the capability, resources
and inputs, and the motivation of frontline service
providers at the local level. In Nepal a combination of
de-concentrated line agencies and local bodies at the
district, municipal, and village level provides inputs which
are translated into delivery of service outputs and
outcomes. Yet the relationships between line agencies and
local bodies in service delivery are not well understood.
The purpose of this report is to examine in detail the
current dynamics of frontline service delivery to identify
institutional limitations and present approaches to
addressing them. This study seeks to map out the dynamics of
service delivery at the local level through analysis of the
institutional framework and actual practices in service
delivery in 14 jurisdictions in the two districts of
Dhankuta and Dhanusa. The study includes a detailed review
of the provision of local roads networks and primary and
lower secondary education. In this context, the report is
divided into four parts: part one gives introduction; part
two presents institutional framework for local service
delivery; part three focuses on sub-national service
delivery: local roads and primary education; and part four
presents conclusions and recommendations to improve
frontline service delivery.
Link to Data Set
Citation
“World Bank. 2014. Local Service Delivery in Nepal. © Washington, DC. http://hdl.handle.net/10986/20020 License: CC BY 3.0 IGO.”