Publication: GovTech Maturity Index, 2022 Update: Trends in Public Sector Digital Transformation
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2022-12
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2022-12
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The 2021 GovTech Maturity Index (GTMI) report and underlying dataset provide opportunities to replicate the study, identify gaps in digital transformation by comparing the differences among economies and groups of economies, and track changes over time in a transparent way. The dataset will be updated every two years to reflect developments in the GovTech domain. This 2022 GTMI update report and the accompanying dataset and new data dashboard present the progress within the last two years, highlight some of the good practices, and identify existing gaps for possible improvements in countries at the technology frontier. As with the 2020 edition, economies are grouped, not ranked, to illustrate the state of GovTech focus areas globally. This overview report presents a summary of the approach, how the 2022 GTMI dataset update is different, improvements in the GTMI dataset contents and visualization tools and GTMI group calculations, and initial findings and key messages.
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“World Bank. 2022. GovTech Maturity Index, 2022 Update: Trends in Public Sector Digital Transformation. Equitable Growth, Finance and Institutions Insight - Governance;. © World Bank. http://hdl.handle.net/10986/38499 License: CC BY 3.0 IGO.”
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A relatively limited emphasis was placed on improving citizen engagement within the past two years. The regional average GTMI score of 0.591 is higher than the global average of 0.552, which reflects progress in half of the countries moving one level up in the GTMI groups. While the region’s overall position has improved, there are opportunities for further progress in the public sector digital transformation and investments in critical analog complements, as presented in the report.Publication GovTech Maturity Index, 2022 Update — Europe and Central Asia Regional Brief(Washington, DC, 2023-04-11)According to the GovTech Maturity Index (GTMI) 2022 update for the Europe and Central Asia (ECA) region, 26 countries are in groups A and B demonstrating significant focus on GovTech initiatives and the remaining four countries are in groups C and D. The GovTech initiatives are significantly related to enhancing the delivery of public services and strengthening shared digital platforms and core systems, and there is also some focus on improving digital citizen engagement and enablers. The regional average GTMI score of 0.689 is higher than the global average of 0.552, reflecting the progress made in the last two years. However, there are some country-specific gaps that represent significant opportunities for improvement in public sector digital transformation, as indicated in the report.Publication GovTech Maturity Index, 2022 Update — Latin America and the Caribbean Regional Brief(Washington, DC, 2023-04-11)According to the GovTech Maturity Index (GTMI) 2022 update for the Latin America and the Caribbean (LAC) region, 18 countries in groups A and B are exhibiting significant focus on GovTech initiatives to enhance the delivery of public services and strengthen core government systems and enablers. The remaining 14 countries with medium to low focus are in groups C and D. Within the last two years, significant progress has been made in the pursuit of a whole-of-government approach, coupled with the establishment of dedicated GovTech entities to oversee it. Nevertheless, the regional average GTMI score of 0.547 is marginally lower than the global average of 0.552, which reflects some country-specific gaps in all GovTech dimensions that signify considerable opportunities for improvements in public sector digital transformation as presented in the report.
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