GovTech Maturity Index, 2022 Update — East Asia and Pacific Regional Brief

Abstract

According to the GovTech Maturity Index (GTMI) 2022 update for the East Asia and Pacific (EAP) region, 11 countries are progressing well in groups A and B, and the remaining 14 countries in groups C and D are exhibiting medium to low focus on GovTech initiatives in general. Initiatives associated with the improvement of public service delivery and core government systems are closer to the technology frontier. However, the regional average GTMI score of 0.474 is lower than the global average of 0.552, which indicates that all four focus areas can be improved through investments in platforms that encourage citizen engagement, as well as strategies, laws, and programs that create an enabling environment for digital transformation to thrive. Additional investments in government systems and public services are also required, as demonstrated in the report.