Publication: GovTech Maturity Index, 2022 Update — East and Southern Africa Regional Brief
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2023-04-11
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2023-04-11
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According to the GovTech Maturity Index (GTMI) 2022 update for the East and Southern Africa (AFE) region, eight countries are in group A or B, and the remaining 18 countries are in group C or D, exhibiting medium to low focus on GovTech initiatives in general. GovTech initiatives were primarily associated with enhancing the delivery of public services and strengthening core government systems. However, all four focus areas lag the technology frontier and can be improved through investments in platforms that encourage citizen engagement, as well as strategies, laws, and programs that create an enabling environment for digital transformation to thrive. Additional investments in government systems and public services are also required.
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“World Bank. 2023. GovTech Maturity Index, 2022 Update — East and Southern Africa Regional Brief. Equitable Growth, Finance & Institutions Notes - Governance. © World Bank. http://hdl.handle.net/10986/39663 License: CC BY-NC 3.0 IGO.”
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