Publication: Retail Payment Costs and Savings in Kosovo
Date
2022-02
ISSN
Published
2022-02
Author(s)
World Bank
Central Bank of Kosovo (CBK)
Abstract
This report is based on a study of
the costs of retail payments in Kosovo, using a methodology
(A Practical Guide for Measuring Retail Payment Costs)
developed by the World Bank's Payment System
Development Group (PSDG), part of the Finance,
Competitiveness, and Innovation Global Practice. The study
is based on survey data, with questionnaires administered to
a sample of households and businesses on the demand side, as
well as to 9 commercial banks operating in Kosovo; the
Central Bank of Kosovo (in its role as currency issuer and
as the operator of the Automated Clearing House); 4 money
transfer operators; and the Post Office on the supply side.
The study aims to establish a sound economic baseline for
the national retail payments system regarding the costs of
different payment instruments to better guide system
development and enable high-impact changes. Efficiency gains
resulting from migration to lower-cost retail payment
instruments and more efficient use of those instruments
could have significant benefits for economic development and
growth as the transaction costs of exchanging goods and
services are reduced. Lower costs of retail payments can
also fundamentally extend the access of electronic payment
services to lower-income households and further improve the
efficiency of the national payments system as access to
modern payment instruments is broadened.
Link to Data Set
Citation
“World Bank; Central Bank of Kosovo (CBK). 2022. Retail Payment Costs and Savings in Kosovo. © World Bank, Washington, DC: Central Bank of Kosovo, Prishtinë, Kosovë. http://hdl.handle.net/10986/37266 License: CC BY 3.0 IGO.”