Publication:
Quality Systems and Standards for a Competitive Edge

Simple item page
dc.contributor.authorRacine, Jean-Louis
dc.contributor.authorGuasch, J. Luis
dc.contributor.authorSánchez, Isabel
dc.contributor.authorDiop, Makhtar
dc.date.accessioned2012-05-31T18:33:26Z
dc.date.available2012-05-31T18:33:26Z
dc.date.issued2007
dc.description.abstractThis book argues for the urgent need for countries to move forward aggressively on adopting and upgrading quality and standards. The focus is on developing countries, many of which are lagging in the race for standards adoption, and within that category, on middle-income countries. The book analyzes the economic impact of quality and standards on economic growth, on international trade, and as an entry point for the industrial upgrading and mainstreaming of small enterprises. It offers detailed guidelines for the creation of national quality systems that can effectively support the use and adoption of standards. It describes the optimal structure for a national quality system, evaluates the precise roles of the public and private sectors, and proposes best-practice guidelines and norms for these roles. It also addresses the financing issue, including the extent of and rationale for targeted subsidies, and questions of jurisdiction. Special emphasis is given to international integration through mutual recognition agreements that enhance access to external markets-a key objective for developing countries. The first part of the book is generic and normative, providing empirical evidence and guidelines for reform. The second part describes and evaluates the performance of a number of Latin American countries with respect to various components of the national quality system. The first half of this book presents a conceptual framework, highlighting the importance of a national quality system and explaining its role in international trade and economic development. Chapter 2 examines the systemic impact of quality and standards on economic growth and international trade. In particular, it looks at the usefulness of standards as an entry point for technological upgrading and for the mainstreaming of Small and Medium Enterprises (SMEs). Chapter 3 addresses the relative roles and jurisdictions of the public and private sectors in the implementation of an effective national quality system. Chapter 4 presents the structure, organization, and functioning of the certification, testing, calibration, inspection, accreditation, and metrology bodies of the national quality system. Chapters 5 and 6 discuss international aspects of the system, especially the ISO 9000 quality management standards. Chapters 7 through 10 focus on the experience in Latin America and the Caribbean. These chapters examine the standards-setting institutions, certification activities, accreditation processes, and metrology institutions in this region. The last two chapters of the text turn to the policy framework. Chapter 11 analyzes existing policies and support programs implemented in several Latin American countries to facilitate the diffusion of standards and quality in the productive sector. Finally, chapter 12 presents detailed policy recommendations for developing countries for implementing effective national quality systems and ends with a brief conclusion.en
dc.identifierhttp://documents.worldbank.org/curated/en/2007/01/8092704/quality-systems-standards-competitive-edge
dc.identifier.doi10.1596/978-0-8213-6894-7
dc.identifier.isbn978-0-8213-6894-7
dc.identifier.urihttps://hdl.handle.net/10986/6768
dc.languageEnglish
dc.language.isoen_US
dc.publisherWashington, DC: World Bank
dc.relation.ispartofseriesDirections in Development; Trade
dc.rightsCC BY 3.0 IGO
dc.rights.holderWorld Bank
dc.rights.urihttp://creativecommons.org/licenses/by/3.0/igo
dc.subjectACCURACY
dc.subjectADVERSE SELECTION
dc.subjectANTITRUST
dc.subjectAPPLICATION PROGRAMMING
dc.subjectARTISANS
dc.subjectAUTOMOBILE
dc.subjectAVERAGE PRODUCTIVITY
dc.subjectBANDWIDTH
dc.subjectBEST-PRACTICE
dc.subjectBROWSER
dc.subjectBUSINESS ENVIRONMENT
dc.subjectBUSINESS ENVIRONMENTS
dc.subjectBUSINESS SERVICES
dc.subjectBUSINESSES
dc.subjectBUYER
dc.subjectBUYERS
dc.subjectCALIBRATION
dc.subjectCAPABILITIES
dc.subjectCAPABILITY
dc.subjectCELL PHONE
dc.subjectCELLULAR NETWORK
dc.subjectCELLULAR NETWORKS
dc.subjectCELLULAR PHONE
dc.subjectCELLULAR STANDARD
dc.subjectCERTIFICATE
dc.subjectCERTIFICATES
dc.subjectCOMMERCE
dc.subjectCOMPETITIVE ADVANTAGE
dc.subjectCOMPETITIVENESS
dc.subjectCOMPETITIVENESS AGENDA
dc.subjectCOMPLEX TASK
dc.subjectCOMPUTERS
dc.subjectCONCEPTUAL FRAMEWORK
dc.subjectCONSUMER GOODS
dc.subjectCONSUMER MARKET
dc.subjectCONTRACTUAL AGREEMENTS
dc.subjectCOORDINATION MECHANISMS
dc.subjectCOPYRIGHT
dc.subjectCRISES
dc.subjectCUSTOM
dc.subjectCUSTOMS
dc.subjectCUSTOMS CLEARANCE
dc.subjectDATA QUALITY
dc.subjectDEVELOPED COUNTRIES
dc.subjectDEVELOPMENT STRATEGIES
dc.subjectDIGITAL ASSISTANT
dc.subjectDIGITAL ASSISTANTS
dc.subjectDIGITAL TECHNOLOGY
dc.subjectDRINKING WATER
dc.subjectE-MAIL
dc.subjectECONOMETRIC ESTIMATES
dc.subjectECONOMIC BENEFITS
dc.subjectECONOMIC COOPERATION
dc.subjectECONOMIC DEVELOPMENT
dc.subjectECONOMIC EFFECTS
dc.subjectECONOMIC GROWTH
dc.subjectECONOMIC IMPACT
dc.subjectECONOMIC VALUE
dc.subjectECONOMICS
dc.subjectECONOMIES OF SCALE
dc.subjectELECTRICITY
dc.subjectEMPIRICAL EVIDENCE
dc.subjectEMPIRICAL STUDIES
dc.subjectEMPLOYMENT
dc.subjectENTRY POINT
dc.subjectENVIRONMENTAL
dc.subjectENVIRONMENTAL MANAGEMENT
dc.subjectEQUIPMENT
dc.subjectEXPENDITURES
dc.subjectEXPLOITATION
dc.subjectEXPORT DEVELOPMENT
dc.subjectEXPORT MARKET
dc.subjectEXPORT MARKETS
dc.subjectEXPORT OPPORTUNITIES
dc.subjectEXPORT SECTOR
dc.subjectEXTERNAL MARKETS
dc.subjectEXTERNALITIES
dc.subjectFOREIGN DIRECT INVESTMENT
dc.subjectFREE TRADE
dc.subjectFUNCTIONALITY
dc.subjectGENERAL PUBLIC
dc.subjectGLOBAL ECONOMY
dc.subjectGLOBAL MARKETS
dc.subjectGLOBAL STANDARD
dc.subjectGLOBAL SUPPLY CHAINS
dc.subjectGLOBALIZATION
dc.subjectGNP
dc.subjectGROSS NATIONAL PRODUCT
dc.subjectGROWTH STRATEGIES
dc.subjectHARDWARE
dc.subjectHARMONIZATION
dc.subjectIMAGE
dc.subjectIMPERFECT INFORMATION
dc.subjectIMPORTS
dc.subjectINCOME
dc.subjectINDUSTRIAL DEVELOPMENT
dc.subjectINDUSTRIAL REVOLUTION
dc.subjectINDUSTRIAL TECHNOLOGY
dc.subjectINDUSTRY STANDARDS
dc.subjectINFORMATION ASYMMETRIES
dc.subjectINFORMATION PROVISION
dc.subjectINFORMATION TECHNOLOGY
dc.subjectINNOVATION
dc.subjectINNOVATIONS
dc.subjectINSPECTION
dc.subjectINSPECTIONS
dc.subjectINSTITUTION
dc.subjectINTERFACE
dc.subjectINTERFACES
dc.subjectINTERNATIONAL STANDARD
dc.subjectINTERNATIONAL STANDARDS
dc.subjectINTERNATIONAL TELECOMMUNICATION
dc.subjectINTERNATIONAL TRADE
dc.subjectINTERNATIONALIZATION
dc.subjectINTEROPERABILITY
dc.subjectINVENTION
dc.subjectISO
dc.subjectISO 14001
dc.subjectISO 9000 STANDARDS
dc.subjectISO STANDARDS
dc.subjectLABOR COSTS
dc.subjectLABOR PRODUCTIVITY
dc.subjectLEGACY SYSTEMS
dc.subjectLEGISLATION
dc.subjectLICENSES
dc.subjectMANAGEMENT SYSTEM
dc.subjectMANAGEMENT SYSTEMS
dc.subjectMANUFACTURING
dc.subjectMARKET COMPETITION
dc.subjectMARKET FAILURES
dc.subjectMARKET INFORMATION
dc.subjectMARKET POWER
dc.subjectMARKET SEGMENTS
dc.subjectMARKET SHARES
dc.subjectMARKETING
dc.subjectMATERIAL
dc.subjectMEASUREMENT STANDARDS
dc.subjectMEASUREMENTS
dc.subjectMEDICAL DEVICES
dc.subjectMEDIUM ENTERPRISE
dc.subjectMEDIUM ENTERPRISES
dc.subjectMERCHANTS
dc.subjectMETROLOGY
dc.subjectMIDDLEMEN
dc.subjectMOBILE COMMUNICATIONS
dc.subjectMOBILE PHONE
dc.subjectMOBILE PHONE SUBSCRIBERS
dc.subjectMOBILE PHONES
dc.subjectMOBILE TELEPHONE
dc.subjectMOTIVATION
dc.subjectNATIONAL TRAINING
dc.subjectNETWORKS
dc.subjectNEW MARKETS
dc.subjectNEW TECHNOLOGIES
dc.subjectNEW TECHNOLOGY
dc.subjectOPEN MARKET
dc.subjectOPERATING SYSTEM
dc.subjectOPTIMAL ALLOCATION
dc.subjectPERSONAL COMPUTER
dc.subjectPOLICY DECISIONS
dc.subjectPOLICY FRAMEWORK
dc.subjectPOLICY MAKERS
dc.subjectPRIVATE SECTOR
dc.subjectPRIVATE SECTOR DEVELOPMENT
dc.subjectPRIVATE SECTOR PARTICIPATION
dc.subjectPRIVATE SECTORS
dc.subjectPRODUCERS
dc.subjectPRODUCT DESIGN
dc.subjectPRODUCTION COSTS
dc.subjectPRODUCTION ELASTICITIES
dc.subjectPRODUCTION PROCESSES
dc.subjectPRODUCTIVITY
dc.subjectPRODUCTIVITY GROWTH
dc.subjectPROPERTY RIGHTS
dc.subjectPROTECTION OF INTELLECTUAL PROPERTY
dc.subjectPROTOCOL
dc.subjectPROTOTYPE
dc.subjectPUBLIC GOOD
dc.subjectQUALITY MANAGEMENT
dc.subjectQUALITY STANDARDS
dc.subjectQUERIES
dc.subjectR&D
dc.subjectRADIO
dc.subjectRADIO FREQUENCY
dc.subjectRADIO FREQUENCY IDENTIFICATION
dc.subjectRENTS
dc.subjectRESULT
dc.subjectRESULTS
dc.subjectRETAIL TRADE
dc.subjectSAFETY
dc.subjectSAFETY STANDARDS
dc.subjectSAVINGS
dc.subjectSEARCH
dc.subjectSEARCH COSTS
dc.subjectSERVICE PROVIDERS
dc.subjectSOCIAL BENEFITS
dc.subjectSTANDARDIZATION
dc.subjectSTANDARDS BODIES
dc.subjectSTANDARDS DEVELOPMENT
dc.subjectSUPPLIERS
dc.subjectSUPPLY CHAIN
dc.subjectSUSTAINABLE GROWTH
dc.subjectTECHNICAL ASSISTANCE
dc.subjectTECHNICAL EXPERTS
dc.subjectTECHNICAL KNOWLEDGE
dc.subjectTECHNICAL REQUIREMENTS
dc.subjectTECHNICAL STANDARDS
dc.subjectTECHNICAL SUPPORT
dc.subjectTECHNOLOGICAL DEVELOPMENT
dc.subjectTECHNOLOGICAL INNOVATION
dc.subjectTECHNOLOGY ADOPTION
dc.subjectTELECOMMUNICATIONS
dc.subjectTELECOMMUNICATIONS INDUSTRY
dc.subjectTELECOMMUNICATIONS STANDARDS
dc.subjectTELEPHONE
dc.subjectTELEPHONE SYSTEM
dc.subjectTELEPHONES
dc.subjectTELEPHONY
dc.subjectTERMS OF TRADE
dc.subjectTIMBER
dc.subjectTRACEABILITY
dc.subjectTRANSACTION
dc.subjectTRANSACTION COSTS
dc.subjectUSERS
dc.subjectUSES
dc.subjectVALUE CHAIN
dc.subjectVOLUME
dc.subjectWAGES
dc.subjectWEB
dc.subjectWEB SITE
dc.subjectWORLD TRADE
dc.titleQuality Systems and Standards for a Competitive Edgeen
dc.title.alternativeSistemas y estandares de calidad hacia la construccion de ventaja competitivaen
dspace.entity.typePublication
okr.crosscuttingsolutionareaJobs
okr.date.disclosure2010-04-20
okr.doctypePublications & Research::Publication
okr.doctypePublications & Research::Publication
okr.docurlhttp://documents.worldbank.org/curated/en/2007/01/8092704/quality-systems-standards-competitive-edge
okr.globalpracticeGovernance
okr.globalpracticeTransport and ICT
okr.globalpracticeSocial Protection and Labor
okr.globalpracticeEnvironment and Natural Resources
okr.globalpracticeTransport and ICT
okr.globalpracticeTrade and Competitiveness
okr.guid377771468152957865
okr.guid100771468183889655
okr.identifier.doi10.1596/978-0-8213-6894-7
okr.identifier.externaldocumentum000020953_20070814115821
okr.identifier.internaldocumentum8092704
okr.identifier.report40516
okr.language.supporteden
okr.pdfurlhttp://www-wds.worldbank.org/external/default/WDSContentServer/WDSP/IB/2007/08/14/000020953_20070814115821/Rendered/PDF/405160Quality0101OFFICIAL0USE0ONLY1.pdfen
okr.topicPrivate Sector Development::E-Business
okr.topicSocial Protections and Labor::Labor Policies
okr.topicScience and Technology Development::Standards and Technical Regulations
okr.topicInformation Security and Privacy
okr.topicEnvironmental Economics and Policies
okr.topicEnvironment
okr.unitOffice of VP & Head of Network (PRMVP)
okr.volume1 of 1
relation.isAuthorOfPublication4cc9b022-436f-51a0-b40d-6c4438bbced2
relation.isAuthorOfPublication.latestForDiscovery4cc9b022-436f-51a0-b40d-6c4438bbced2
relation.isSeriesOfPublication706db16a-e556-46f0-8283-1b4a4b88645c
relation.isSeriesOfPublication.latestForDiscovery706db16a-e556-46f0-8283-1b4a4b88645c
Files
Original bundle
Now showing 1 - 2 of 2
Thumbnail Image
Name:
405160Quality0101OFFICIAL0USE0ONLY1.pdf
Size:
1.79 MB
Format:
Adobe Portable Document Format
Download
No Thumbnail Available
Name:
405160Quality0101OFFICIAL0USE0ONLY1.txt
Size:
860.5 KB
Format:
Plain Text
Download
License bundle
Now showing 1 - 1 of 1
No Thumbnail Available
Name:
license.txt
Size:
1.71 KB
Format:
Plain Text
Description:
Download
Collections
Directions in Development