Publication:
Utility of the Future: Taking Water and Sanitation Utilities Beyond the Next Level

dc.contributor.author Lombana Cordoba, Camilo
dc.contributor.author Saltiel, Gustavo
dc.contributor.author Sadik, Norhan
dc.contributor.author Perez Penalosa, Federico
dc.date.accessioned 2021-03-25T20:35:48Z
dc.date.available 2021-03-25T20:35:48Z
dc.date.issued 2021-03-23
dc.description.abstract The sustainable development goal for water and sanitation to ensure availability and sustainable management of water and sanitation for all is a lofty goal. Worldwide, 2.4 billion people remain without access to improved sanitation and nearly 0.7 billion remain without access to improved drinking water sources. Those who have access to water supply and sanitation (WSS) services often must cope with intermittent water supply, sewerage system overflows, and poor customer service. Poor service frequently stems from a vicious cycle of dysfunctional political environments and inefficient practices. Global forces - including climate change, water scarcity, population growth, and rapid urbanization - exacerbate these challenges in providing high-quality, sustainable WSS service delivery. Therefore, WSS utilities require a new approach to planning and sequencing reforms to provide WSS services in a sustainable manner. The utility of the future (UoF) program provides this new approach and was designed in a way that builds on the extensive body of knowledge on utility performance improvement. Chapter one gives introduction. Chapter two defines the UoF concept, the determinants of success, and the analytical basis of the program. Chapter three presents the methodology developed specifically to conduct the diagnostic assessment and determine the utility’s desired maturity level. Chapter four presents a 15-step approach to translating the results of the diagnostic assessment into a prioritized and sequenced action plan. en
dc.identifier http://documents.worldbank.org/curated/en/796201616482838636/Utility-of-the-Future-Taking-Water-and-Sanitation-Utilities-Beyond-the-Next-Level
dc.identifier.uri http://hdl.handle.net/10986/35309
dc.language English
dc.publisher World Bank, Washington, DC
dc.rights CC BY 3.0 IGO
dc.rights.holder World Bank
dc.rights.uri http://creativecommons.org/licenses/by/3.0/igo
dc.subject WATER UTILITIES
dc.subject WATER AND SANITATION
dc.subject STAKEHOLDER ENGAGEMENT
dc.subject UTILITY PRICES
dc.subject UTILITY REFORM
dc.subject SERVICE ASSESSMENT
dc.subject SUSTAINABILITY
dc.subject SUSTAINABLE DEVELOPMENT GOALS
dc.title Utility of the Future en
dc.title EMPRESA DE SERVICIOS PÚBLICOS DEL FUTURO es
dc.title SERVICE DES EAUX DU FUTUR fr
dc.title.subtitle Taking Water and Sanitation Utilities Beyond the Next Level en
dc.title.subtitle Llevando a las empresas de servicios públicos de agua y saneamiento más allá del siguiente nivel es
dc.title.subtitle Emmener les services d’eau et d’assainessement toujours un cran plus loin fr
dc.type Report en
dc.type Rapport fr
dc.type Informe es
dspace.entity.type Publication
okr.date.disclosure 2021-03-23
okr.doctype Publications & Research
okr.doctype Publications & Research :: Working Paper
okr.docurl http://documents.worldbank.org/curated/en/796201616482838636/Utility-of-the-Future-Taking-Water-and-Sanitation-Utilities-Beyond-the-Next-Level
okr.identifier.externaldocumentum 090224b0883fad14_1_0
okr.identifier.internaldocumentum 32931401
okr.identifier.report 157661
okr.imported true en
okr.language.supported en
okr.language.supported fr
okr.language.supported es
okr.pdfurl http://documents.worldbank.org/curated/en/796201616482838636/pdf/Utility-of-the-Future-Taking-Water-and-Sanitation-Utilities-Beyond-the-Next-Level.pdf en
okr.topic Water Supply and Sanitation :: Small Private Water Supply Providers
okr.topic Water Supply and Sanitation :: Town Water Supply and Sanitation
okr.topic Water Supply and Sanitation :: Urban Water Supply and Sanitation
okr.topic Water Supply and Sanitation :: Water Pricing and Subsidies
okr.topic Water Supply and Sanitation :: Water Supply and Sanitation Governance and Institutions
okr.topic Water Supply and Sanitation :: Water Utility Services to the Poor
okr.topic Water Supply and Sanitation :: Sanitation and Sewerage
okr.unit Global Solutions Water (SWAGL)
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