Publication:
Utility of the Future: Taking Water and Sanitation Utilities Beyond the Next Level

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dc.contributor.authorLombana Cordoba, Camilo
dc.contributor.authorSaltiel, Gustavo
dc.contributor.authorSadik, Norhan
dc.contributor.authorPerez Penalosa, Federico
dc.date.accessioned2021-03-25T20:35:48Z
dc.date.available2021-03-25T20:35:48Z
dc.date.issued2021-03-23
dc.description.abstractThe sustainable development goal for water and sanitation to ensure availability and sustainable management of water and sanitation for all is a lofty goal. Worldwide, 2.4 billion people remain without access to improved sanitation and nearly 0.7 billion remain without access to improved drinking water sources. Those who have access to water supply and sanitation (WSS) services often must cope with intermittent water supply, sewerage system overflows, and poor customer service. Poor service frequently stems from a vicious cycle of dysfunctional political environments and inefficient practices. Global forces - including climate change, water scarcity, population growth, and rapid urbanization - exacerbate these challenges in providing high-quality, sustainable WSS service delivery. Therefore, WSS utilities require a new approach to planning and sequencing reforms to provide WSS services in a sustainable manner. The utility of the future (UoF) program provides this new approach and was designed in a way that builds on the extensive body of knowledge on utility performance improvement. Chapter one gives introduction. Chapter two defines the UoF concept, the determinants of success, and the analytical basis of the program. Chapter three presents the methodology developed specifically to conduct the diagnostic assessment and determine the utility’s desired maturity level. Chapter four presents a 15-step approach to translating the results of the diagnostic assessment into a prioritized and sequenced action plan.en
dc.identifierhttp://documents.worldbank.org/curated/en/796201616482838636/Utility-of-the-Future-Taking-Water-and-Sanitation-Utilities-Beyond-the-Next-Level
dc.identifier.doi10.1596/35309
dc.identifier.urihttps://hdl.handle.net/10986/35309
dc.languageEnglish
dc.publisherWorld Bank, Washington, DC
dc.rightsCC BY 3.0 IGO
dc.rights.holderWorld Bank
dc.rights.urihttp://creativecommons.org/licenses/by/3.0/igo
dc.subjectWATER UTILITIES
dc.subjectWATER AND SANITATION
dc.subjectSTAKEHOLDER ENGAGEMENT
dc.subjectUTILITY PRICES
dc.subjectUTILITY REFORM
dc.subjectSERVICE ASSESSMENT
dc.subjectSUSTAINABILITY
dc.subjectSUSTAINABLE DEVELOPMENT GOALS
dc.titleUtility of the Futureen
dc.titleEMPRESA DE SERVICIOS PÚBLICOS DEL FUTUROes
dc.titleSERVICE DES EAUX DU FUTURfr
dc.title.subtitleTaking Water and Sanitation Utilities Beyond the Next Levelen
dc.title.subtitleLlevando a las empresas de servicios públicos de agua y saneamiento más allá del siguiente niveles
dc.title.subtitleEmmener les services d’eau et d’assainessement toujours un cran plus loinfr
dc.typeReporten
dc.typeRapportfr
dc.typeInformees
dspace.entity.typePublication
okr.crossref.titleUtility of the Future
okr.date.disclosure2021-03-23
okr.date.doiregistration2025-05-05T12:08:06.975830Z
okr.doctypePublications & Research
okr.doctypePublications & Research::Working Paper
okr.docurlhttp://documents.worldbank.org/curated/en/796201616482838636/Utility-of-the-Future-Taking-Water-and-Sanitation-Utilities-Beyond-the-Next-Level
okr.guid872671623910729798
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okr.guid796201616482838636
okr.guid384601625828416385
okr.guid771831625827997285
okr.guid637841625202978331
okr.identifier.externaldocumentum090224b0883fad14_1_0
okr.identifier.internaldocumentum32931401
okr.identifier.report157661
okr.importedtrueen
okr.language.supporteden
okr.language.supportedfr
okr.language.supportedes
okr.pdfurlhttp://documents.worldbank.org/curated/en/796201616482838636/pdf/Utility-of-the-Future-Taking-Water-and-Sanitation-Utilities-Beyond-the-Next-Level.pdfen
okr.topicWater Supply and Sanitation::Small Private Water Supply Providers
okr.topicWater Supply and Sanitation::Town Water Supply and Sanitation
okr.topicWater Supply and Sanitation::Urban Water Supply and Sanitation
okr.topicWater Supply and Sanitation::Water Pricing and Subsidies
okr.topicWater Supply and Sanitation::Water Supply and Sanitation Governance and Institutions
okr.topicWater Supply and Sanitation::Water Utility Services to the Poor
okr.topicWater Supply and Sanitation::Sanitation and Sewerage
okr.unitGlobal Solutions Water (SWAGL)
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