Publication:
Azerbaijan: Leveraging Postal Network for Financial and Social Inclusion

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dc.contributor.authorPrigozhina, Angela
dc.contributor.authorBoon, Johannes
dc.date.accessioned2016-05-04T14:09:32Z
dc.date.available2016-05-04T14:09:32Z
dc.date.issued2016-04
dc.description.abstractThis paper provides a brief overview of the postal network reform in Azerbaijan and transformation of Azerpost, Azerbaijan’s state postal operator, into an efficient platform for basic financial services delivery throughout the country. This complex reform, supported by the World Bank loan for Financial Services Development Project and the grants from the Swiss Office of International Cooperation (SECO), was launched in 2006 and helped the government of Azerbaijan to improve financial services delivery and inclusion in the country in parallel with modernizing and digitalizing Azerpost, expanding its financial services delivery capacity, enhancing its financial viability and maximizing the public value of Azerpost extensive branch network of 1,600 offices. In the period of 2007-1H2015, Azerpost total revenues, largely from financial services (as universal postal services remain loss-making) tripled, while volume of financial services’ sales increased four times. In 2015, Azerpost reached financial breakeven without state subsidy, and productivity of its staff increased 3 times. In 2009, Azerpost corporatized and became LLC, while in 2010, based on the new postal legislation, it was licensed as a non-bank financial institution subject to prudential supervision of the central bank.en
dc.identifierhttp://documents.worldbank.org/curated/en/2016/04/26222072/azerbaijan-leveraging-postal-network-financial-social-inclusion
dc.identifier.doi10.1596/24199
dc.identifier.urihttps://hdl.handle.net/10986/24199
dc.languageEnglish
dc.language.isoen_US
dc.publisherWorld Bank, Washington, DC
dc.relation.ispartofseriesFinance in Focus;
dc.rightsCC BY 3.0 IGO
dc.rights.holderWorld Bank
dc.rights.urihttp://creativecommons.org/licenses/by/3.0/igo/
dc.subjectCORE OPERATION
dc.subjectUNIVERSAL POSTAL SERVICES
dc.subjectFINANCIAL SERVICES
dc.subjectREGULATORY FRAMEWORK
dc.subjectOPERATIONAL RISK
dc.subjectUNIVERSAL POSTAL
dc.subjectSUPERVISION
dc.subjectEQUIPMENT
dc.subjectACCOUNTING
dc.subjectDEPOSITS
dc.subjectCUSTOMER
dc.subjectFINANCIAL MANAGEMENT
dc.subjectINTERNATIONAL CONSULTANT
dc.subjectTELECOMMUNICATION
dc.subjectINFORMATION SYSTEM
dc.subjectE-COMMERCE
dc.subjectPOSTAL REGULATOR
dc.subjectSAVINGS ACCOUNTS
dc.subjectCAPABILITY
dc.subjectMEDIUM ENTERPRISES
dc.subjectTRADITIONAL MAIL
dc.subjectSTATE PROPERTY
dc.subjectPAYMENT SYSTEM
dc.subjectDIGITALIZATION
dc.subjectBANKING SERVICES
dc.subjectINFORMATION
dc.subjectSERVICES
dc.subjectNETWORK MODEL
dc.subjectPOSTAL NETWORK INFRASTRUCTURE
dc.subjectPRIVATE POSTAL OPERATORS
dc.subjectPAYMENT CARDS
dc.subjectMAIL CARRIERS
dc.subjectREORGANIZATION
dc.subjectPRICING
dc.subjectPROJECTS
dc.subjectE-SERVICES
dc.subjectTELEPHONE SERVICES
dc.subjectPRODUCT DEVELOPMENT
dc.subjectLETTERS
dc.subjectPROFITABILITY ANALYSIS
dc.subjectCOMMUNICATIONS
dc.subjectINSTITUTIONS
dc.subjectPUBLIC POLICY
dc.subjectSAVINGS
dc.subjectNATIONAL POSTAL
dc.subjectSOCIAL SERVICE
dc.subjectCOMMERCE
dc.subjectFINANCIAL INSTITUTION
dc.subjectTELECOMMUNICATIONS
dc.subjectCURRENCY EXCHANGE
dc.subjectPRIVATE BANKS
dc.subjectFIXED COSTS
dc.subjectCOLLECTIONS
dc.subjectCORPORATIZATION
dc.subjectPRODUCTIVITY
dc.subjectTRANSFERS
dc.subjectPOST
dc.subjectFINANCIAL INSTITUTIONS
dc.subjectMAIL DELIVERY
dc.subjectDEBT
dc.subjectMARKETING
dc.subjectMARKETS
dc.subjectUNIVERSAL SERVICE OBLIGATION
dc.subjectCONSULTANT
dc.subjectLEGISLATION
dc.subjectFINANCIAL PRODUCTS
dc.subjectPOSTAL SERVICES
dc.subjectENTERPRISES
dc.subjectECONOMIC REFORM
dc.subjectFINANCE
dc.subjectGRANTS
dc.subjectFOREIGN CURRENCY
dc.subjectTELEPHONE
dc.subjectINFRASTRUCTURE
dc.subjectBANKING SECTOR
dc.subjectBANKS
dc.subjectTECHNOLOGY
dc.subjectAUTOMATED TELLER MACHINES
dc.subjectANTENNAE
dc.subjectNETWORK CREATION
dc.subjectACCOUNTABILITY
dc.subjectPOSTAL MONOPOLIES
dc.subjectTELEGRAPH
dc.subjectSOCIAL SERVICES
dc.subjectPOSTAL SERVICE
dc.subjectPOSTAL OPERATIONS
dc.subjectSUBSIDIARIES
dc.subjectVALUE
dc.subjectPENSIONS
dc.subjectBANK
dc.subjectDELIVERY SERVICES
dc.subjectNETWORKS
dc.subjectPACKAGES
dc.subjectPARCELS
dc.subjectPOSTAL
dc.subjectFINANCIAL PERFORMANCE
dc.subjectINTERNAL CONTROLS
dc.subjectPROPERTY
dc.subjectFINANCIAL REGULATION
dc.subjectPRIVATE SECTOR
dc.subjectPOSTAL NETWORKS
dc.subjectQUALITY SERVICES
dc.subjectLOCAL CURRENCY
dc.subjectPHYSICAL INFRASTRUCTURE
dc.subjectPROFITABILITY
dc.subjectGOVERNANCE
dc.subjectINSURANCE
dc.subjectNETWORK INFRASTRUCTURE
dc.subjectPOSTAL NETWORK
dc.subjectRESULT
dc.subjectMICROFINANCE
dc.subjectPOSTAL OPERATORS
dc.subjectLAND
dc.subjectSECURITY
dc.subjectBUSINESSES
dc.subjectBUSINESS
dc.subjectLEGAL CHALLENGES
dc.subjectNETWORK
dc.subjectRISK
dc.subjectDELIVERY NETWORK
dc.subjectMANAGEMENT ACCOUNTING
dc.subjectHUMAN RESOURCES
dc.subjectPAYMENTS DELIVERY
dc.subjectPAYMENT SERVICES
dc.subjectBANKING
dc.subjectINSTITUTIONAL DEVELOPMENT
dc.subjectREVENUE
dc.subjectINSTITUTION
dc.subjectMAIL
dc.subjectFINANCIAL SUPPORT
dc.subjectRISK MANAGEMENT
dc.subjectLENDING
dc.subjectPOST OFFICES
dc.subjectTRANSITION ECONOMIES
dc.subjectTRADITIONAL POSTAL SERVICES
dc.subjectCUSTOMERS
dc.subjectENTREPRENEURSHIP
dc.subjectFINANCIAL SYSTEMS
dc.subjectBANK BRANCHES
dc.subjectPARCEL SERVICES
dc.subjectTECHNOLOGIES
dc.subjectPOST OFFICE
dc.subjectINTERNATIONAL BANKS
dc.subjectMANAGEMENT TECHNIQUES
dc.subjectTELLERS
dc.subjectPRICES
dc.subjectQUALITY OF SERVICE
dc.subjectPOSTAL REVENUES
dc.subjectPOSTAL OPERATOR
dc.subjectUNIVERSAL SERVICE
dc.titleAzerbaijanen
dc.title.subtitleLeveraging Postal Network for Financial and Social Inclusionen
dc.typeBriefen
dc.typeFichefr
dc.typeResumenes
dspace.entity.typePublication
okr.crossref.titleAzerbaijan: Leveraging Postal Network for Financial and Social Inclusion
okr.date.disclosure2016-04-14
okr.doctypePublications & Research
okr.doctypePublications & Research::Brief
okr.docurlhttp://documents.worldbank.org/curated/en/2016/04/26222072/azerbaijan-leveraging-postal-network-financial-social-inclusion
okr.guid814111468000302972
okr.identifier.doi10.1596/24199
okr.identifier.externaldocumentum090224b08429647b_1_0
okr.identifier.internaldocumentum26222072
okr.identifier.report104793
okr.importedtrue
okr.language.supporteden
okr.pdfurlhttp://www-wds.worldbank.org/external/default/WDSContentServer/WDSP/IB/2016/04/14/090224b08429647b/1_0/Rendered/PDF/Azerbaijan000L0and0social0inclusion.pdfen
okr.region.administrativeEurope and Central Asia
okr.region.countryAzerbaijan
okr.topicFinance and Financial Sector Development::Access to Finance
okr.topicPrivate Sector Development::E-Business
okr.topicFinance and Financial Sector Development::Financial Literacy
okr.topicFinance and Financial Sector Development::Banks & Banking Reform
okr.topicInformation and Communication Technologies::Postal Services
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