Publication: Peru : Diagnostic Review of Consumer Protection and Financial Literacy
Date
2013-11
ISSN
Published
2013-11
Author(s)
World Bank
Abstract
The diagnostic review for consumer
protection and financial literacy (CPFL) provides a detailed
assessment of the institutional, legal, and regulatory
framework for consumer protection in four segments of the
financial. A World Bank (WB) mission visited Peru from March
18 to 27, 2013 to prepare the review. The objectives of the
CPFL review were: (i) to assess the existing consumer
protection and financial literacy framework by reviewing
laws, regulations, and practices in Peru compared to
international good practices; and (ii) to provide
recommendations on ways to improve the level of financial
consumer protection and financial literacy in Peru. It seeks
to identify key measures in strengthening financial consumer
protection, with the ultimate aim of increasing the
availability and transparency of financial information,
helping build consumers' trust in the financial sector,
and expanding their capacity to wisely use financial
services. The review addresses the following issues: (1)
institutional arrangements, (2) legal and regulatory
framework, (3) disclosure, (4) business practices, (5)
dispute resolution mechanisms, and (6) financial education.
Link to Data Set
Citation
“World Bank. 2013. Peru : Diagnostic Review of Consumer Protection and Financial Literacy. © Washington, DC. http://hdl.handle.net/10986/17574 License: CC BY 3.0 IGO.”