Publication:
Reform by Numbers : Measurement Applied to Customs and Tax Administrations in Developing Countries

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dc.contributor.authorCantens, Thomas
dc.contributor.authorIreland, Robert
dc.contributor.authorRaballand, Gaël
dc.contributor.editorCantens, Thomas
dc.contributor.editorIreland, Robert
dc.contributor.editorRaballand, Gaël
dc.date.accessioned2012-12-11T21:55:22Z
dc.date.available2012-12-11T21:55:22Z
dc.date.issued2013
dc.description.abstractThis paper is organized as follows. In chapter two, Samson Bilangna and Marcellin Djeuwo from the Cameroon customs administration present the history and the outcomes of the performance measurement policy launched by their administra-tion: the General Directorate of Customs signed 'performance contracts' with the frontline customs officers in 2010 and with some importers in 2011. In chapter three, Jose-Maria Munoz, an anthropologist, offers a complementary view of the introduction of figures in the Cameroon tax administration. The fourth chapter ends the book's first part, which focuses on performance measurement. Xavier Pascual from the French customs administration describes the system implemented by his administration to measure the collective performance of customs units and bureaus. In chapter five, Anne-Marie Geourjon and Bertrand Laporte, who are both economists, and Ousmane Coundoul and Massene Gadiaga, who are from the Senegalese customs administration, present the use of data mining to select imports for inspection. This project is being developed in Senegal and embodies the concept of risk analysis. Sharing the same global aim to make controls more efficient, economists Gael Raballand and Guillermo Arenas from the World Bank and anthropologist Thomas Cantens from the World Customs Organization suggest, in chapter six, using mirror statistics to detect potentially fraudulent import flows. Mirror statistics calculate the gaps of foreign trade statistics between two trading partner countries. To conclude the second part on the integration of measurement in information systems, Soyoung Yang from the Korea Customs Service (KCS), in chapter eight, offers a case study on KCS's implementation of a single window system. With respect to risk analysis, the concept of single window is widespread in the trade and customs environments, but few concrete achievements have been presented and analyzed.en
dc.identifierhttp://documents.worldbank.org/curated/en/2012/10/16928815/reform-numbers-measurement-applied-customs-tax-administrations-developing-countries
dc.identifier.doi10.1596/978-0-8213-9713-8
dc.identifier.isbn978-0-8213-9713-8
dc.identifier.urihttps://hdl.handle.net/10986/11967
dc.languageEnglish
dc.language.isoen_US
dc.publisherWashington, DC: World Bank
dc.relation.ispartofseriesDirections in development;trade
dc.rightsCC BY 3.0 IGO
dc.rights.holderWorld Bank
dc.rights.urihttp://creativecommons.org/licenses/by/3.0/igo
dc.subjectACCESS TO INFORMATION
dc.subjectAMOUNT OF DUTIES
dc.subjectAUTOMATION
dc.subjectBILATERAL AGREEMENTS
dc.subjectBLOG
dc.subjectBORDER CONTROLS
dc.subjectBORDER CUSTOMS OFFICES
dc.subjectBRIDGE
dc.subjectBUSINESS PROCESS
dc.subjectBUSINESSES
dc.subjectCAPACITY BUILDING
dc.subjectCOLLECTION OF CUSTOMS DUTIES
dc.subjectCOMMODITY
dc.subjectCOMMUNICATION TECHNOLOGIES
dc.subjectCOMPETITIVENESS
dc.subjectCOMPUTER PROGRAM
dc.subjectCOMPUTER SYSTEM
dc.subjectCOMPUTERS
dc.subjectCONTROL SYSTEM
dc.subjectCOUNTERFEIT GOODS
dc.subjectCUSTOMS
dc.subjectCUSTOMS ADMINISTRATION
dc.subjectCUSTOMS ADMINISTRATIONS
dc.subjectCUSTOMS AUTHORITIES
dc.subjectCUSTOMS BROKERS
dc.subjectCUSTOMS CLEARANCE
dc.subjectCUSTOMS CLEARANCE PROCEDURES
dc.subjectCUSTOMS CONTROL
dc.subjectCUSTOMS CONTROLS
dc.subjectCUSTOMS DECLARATION
dc.subjectCUSTOMS DECLARATIONS
dc.subjectCUSTOMS DUTIES
dc.subjectCUSTOMS FRAUD
dc.subjectCUSTOMS FUNCTIONS
dc.subjectCUSTOMS INFORMATION
dc.subjectCUSTOMS INSPECTOR
dc.subjectCUSTOMS MODERNIZATION
dc.subjectCUSTOMS OFFICE
dc.subjectCUSTOMS OFFICERS
dc.subjectCUSTOMS OFFICES
dc.subjectCUSTOMS OFFICIALS
dc.subjectCUSTOMS PERFORMANCE
dc.subjectCUSTOMS PROCEDURES
dc.subjectCUSTOMS REFORM
dc.subjectCUSTOMS REVENUE
dc.subjectCUSTOMS REVENUES
dc.subjectCUSTOMS SERVICE
dc.subjectCUSTOMS VALUATION
dc.subjectDATA MANIPULATION
dc.subjectDATA MINING
dc.subjectDEVELOPED COUNTRIES
dc.subjectDEVELOPING COUNTRIES
dc.subjectDIVERSITY
dc.subjectE-MAIL
dc.subjectEFFICIENCY IMPROVEMENTS
dc.subjectENVIRONMENTAL PROTECTION
dc.subjectESSAYS
dc.subjectEXPORTS
dc.subjectFLOW OF GOODS
dc.subjectFOREIGN TRADE
dc.subjectFRAUDS
dc.subjectGENERAL PUBLIC
dc.subjectHARMONIZATION
dc.subjectIDS
dc.subjectIMAGE
dc.subjectIMPACT ASSESSMENT
dc.subjectIMPACT ASSESSMENTS
dc.subjectIMPLEMENTATION PROCESS
dc.subjectIMPORT VALUE
dc.subjectIMPORTS
dc.subjectINFORMATION FLOWS
dc.subjectINFORMATION SYSTEM
dc.subjectINFORMATION SYSTEMS
dc.subjectINFORMATION TECHNOLOGY
dc.subjectINNOVATION
dc.subjectINSPECTION
dc.subjectINSPECTIONS
dc.subjectINTERFACE
dc.subjectINTERNAL CHANGE
dc.subjectINTERNATIONAL POLICY
dc.subjectINTERNATIONAL TRADE
dc.subjectISP
dc.subjectLAW ENFORCEMENT
dc.subjectLEGISLATION
dc.subjectLICENSE
dc.subjectLICENSES
dc.subjectLITERATURE
dc.subjectLOCAL CUSTOMS
dc.subjectMARKETING
dc.subjectMATERIAL
dc.subjectPDF
dc.subjectPERFORMANCE INDICATORS
dc.subjectPERFORMANCES
dc.subjectPRIVATE SECTOR
dc.subjectPRODUCTIVITY
dc.subjectPUBLIC ADMINISTRATION
dc.subjectPUBLISHING
dc.subjectQUALITY OF SERVICE
dc.subjectQUERIES
dc.subjectREGIONAL TECHNICAL ASSISTANCE
dc.subjectRELIABILITY
dc.subjectRESULT
dc.subjectRESULTS
dc.subjectSPECIALIZATION
dc.subjectSTATISTICAL DATA
dc.subjectTARGETS
dc.subjectTARIFF RATES
dc.subjectTECHNICAL KNOWLEDGE
dc.subjectTECHNICAL OFFICER
dc.subjectTECHNICAL SKILLS
dc.subjectTELEPHONE
dc.subjectTRADE FACILITATION
dc.subjectTRADITIONAL CUSTOMS
dc.subjectTRANSACTION
dc.subjectTRANSLATION
dc.subjectTYPES OF USERS
dc.subjectUSER
dc.subjectUSERS
dc.subjectUSES
dc.subjectVERIFICATION
dc.subjectWORLD TRADE
dc.titleReform by Numbers : Measurement Applied to Customs and Tax Administrations in Developing Countriesen
dspace.entity.typePublication
okr.crossref.titleReform by Numbers
okr.date.disclosure2012-11-07
okr.date.doiregistration2025-04-15T11:08:52.169353Z
okr.doctypePublications & Research::Publication
okr.doctypePublications & Research::Publication
okr.docurlhttp://documents.worldbank.org/curated/en/2012/10/16928815/reform-numbers-measurement-applied-customs-tax-administrations-developing-countries
okr.globalpracticeSocial, Urban, Rural and Resilience
okr.globalpracticeTransport and ICT
okr.globalpracticeTrade and Competitiveness
okr.guid431821468157506082
okr.identifier.doi10.1596/978-0-8213-9713-8
okr.identifier.externaldocumentum000333037_20121108011029
okr.identifier.internaldocumentum16928815
okr.identifier.report73516
okr.language.supporteden
okr.pdfurlhttp://www-wds.worldbank.org/external/default/WDSContentServer/WDSP/IB/2012/11/08/000333037_20121108011029/Rendered/PDF/735160PUB0EPI00date0of0pub010031012.pdfen
okr.region.countryAlgeria
okr.region.countryCameroon
okr.region.countryFrance
okr.region.countryKorea, Republic of
okr.region.countrySenegal
okr.topicPrivate Sector Development::E-Business
okr.topicCultural Heritage and Preservation
okr.topicInternational Economics and Trade::Trade Policy
okr.topicInternational Economics and Trade::Customs and Trade
okr.topicCulture and Development::Cultural Policy
okr.unitTransport Practice Group (AFTTR)
okr.volume1 of 1
relation.isAuthorOfPublication8762e74d-2213-55a0-aa8d-dfe419512491
relation.isAuthorOfPublication.latestForDiscovery8762e74d-2213-55a0-aa8d-dfe419512491
relation.isSeriesOfPublication706db16a-e556-46f0-8283-1b4a4b88645c
relation.isSeriesOfPublication.latestForDiscovery706db16a-e556-46f0-8283-1b4a4b88645c
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