Publication:
Middle East and North Africa Local Service Delivery Initiative : Promoting Social Accountability and Demand for Good Governance

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dc.contributor.authorBeddies, Sabine
dc.contributor.authorFelicio, Mariana
dc.contributor.authorDedu, Gabriel
dc.contributor.authorFall, Fatou
dc.contributor.authorVagneron, Caroline
dc.date.accessioned2012-08-13T08:38:18Z
dc.date.available2012-08-13T08:38:18Z
dc.date.issued2011-04
dc.description.abstractGood governance is an underlying condition for the formulation of effective and efficient public policies, programs, and services. It implies a social contract and adherence to rules and laws that enable improved interaction between government and constituents on transparency, accountability, and participation. Good governance is equitable and inclusive, responsive and consensus-oriented. Governance reforms rank high on the development agenda of many Middle East and North Africa (MENA) countries, particularly in regard to public service delivery. Social accountability approaches aim to improve the performance of public services, user satisfaction, and value for money. This note highlights lessons learned thus far from the four Local Service Delivery Initiative (LDSI) pilot programs.en
dc.identifierhttp://documents.worldbank.org/curated/en/2011/04/14288208/middle-east-north-africa-local-service-delivery-initiative-promoting-social-accountability-demand-good-governance
dc.identifier.doi10.1596/9454
dc.identifier.urihttps://hdl.handle.net/10986/9454
dc.languageEnglish
dc.publisherWashington, DC: World Bank
dc.relation.ispartofseriesArab World Brief; No. 3
dc.rightsCC BY 3.0 IGO
dc.rights.holderWorld Bank
dc.rights.urihttp://creativecommons.org/licenses/by/3.0/igo/
dc.subjectACADEMIC LEARNING
dc.subjectACADEMIC PERFORMANCE
dc.subjectACCESS TO QUALITY EDUCATION
dc.subjectACCOUNTABILITY
dc.subjectACCOUNTABILITY RELATIONSHIP
dc.subjectACCOUNTABILITY RELATIONSHIPS
dc.subjectANTI-CORRUPTION
dc.subjectAWARENESS RAISING
dc.subjectCAPACITY BUILDING
dc.subjectCITIZEN
dc.subjectCITIZEN PARTICIPATION
dc.subjectCITIZENS
dc.subjectCIVIL SOCIETY
dc.subjectCLASS ACTIVITIES
dc.subjectCLASS WORK
dc.subjectCOLLECTIVE ACTION
dc.subjectCOMMUNITY DRIVEN DEVELOPMENT
dc.subjectCOMMUNITY MEMBERS
dc.subjectCOMMUNITY OWNERSHIP
dc.subjectCOMMUNITY PARTICIPATION
dc.subjectCOMMUNITY SCORECARD
dc.subjectCOMMUNITY SCORECARDS
dc.subjectCONSENSUS
dc.subjectCONSULTATIONS
dc.subjectCORRUPTION
dc.subjectCUSTOMER SATISFACTION SURVEY
dc.subjectEDUCATION SECTOR
dc.subjectEFFECTIVE LEARNING
dc.subjectENROLLMENT
dc.subjectFACILITATORS
dc.subjectFOCUS GROUP
dc.subjectFOCUS GROUP DISCUSSIONS
dc.subjectGOOD GOVERNANCE
dc.subjectGOVERNANCE REFORMS
dc.subjectHUMAN DEVELOPMENT
dc.subjectINNOVATIVE APPROACHES
dc.subjectINTERVENTIONS
dc.subjectLEARNING
dc.subjectLEARNING ACTIVITIES
dc.subjectLEARNING OUTCOMES
dc.subjectLOCAL COMMUNITIES
dc.subjectMINISTRY OF EDUCATION
dc.subjectMOBILIZATION
dc.subjectOUTREACH
dc.subjectPARTICIPATORY MONITORING
dc.subjectPRE-SCHOOL EDUCATION
dc.subjectPRIMARY HEALTH CARE
dc.subjectPRIMARY SCHOOL
dc.subjectPRIMARY SCHOOLS
dc.subjectPUBLIC SERVICE DELIVERY
dc.subjectQUALITY ASSURANCE
dc.subjectQUALITY OF TEACHING
dc.subjectRADIO
dc.subjectREADING
dc.subjectRETENTION RATES
dc.subjectSCHOOL IMPROVEMENT
dc.subjectSCHOOL LEVEL
dc.subjectSCHOOL LIBRARIES
dc.subjectSCHOOL MANAGEMENT
dc.subjectSCHOOL PERFORMANCE
dc.subjectSCHOOL STAFF
dc.subjectSCHOOLS
dc.subjectSERVICE DELIVERY
dc.subjectSERVICE PROVIDERS
dc.subjectSOCIAL ACCOUNTABILITY
dc.subjectSTAKEHOLDER
dc.subjectSTAKEHOLDERS
dc.subjectSTUDENT PERFORMANCE
dc.subjectTARGET SCHOOLS
dc.subjectTEACHERS
dc.subjectTEACHING METHODS
dc.subjectTRAINING OF TRAINERS
dc.subjectTRANSPARENCY
dc.subjectWEAK ACCOUNTABILITY
dc.subjectWORKERS
dc.titleMiddle East and North Africa Local Service Delivery Initiative : Promoting Social Accountability and Demand for Good Governanceen
dspace.entity.typePublication
okr.date.disclosure2011-06-03
okr.date.doiregistration2025-04-29T09:26:02.041584Z
okr.doctypePublications & Research::Brief
okr.doctypePublications & Research
okr.docurlhttp://documents.worldbank.org/curated/en/2011/04/14288208/middle-east-north-africa-local-service-delivery-initiative-promoting-social-accountability-demand-good-governance
okr.globalpracticeSocial, Urban, Rural and Resilience
okr.globalpracticeEducation
okr.globalpracticeGovernance
okr.globalpracticeGovernance
okr.identifier.externaldocumentum000356161_20110603020325
okr.identifier.internaldocumentum14288208
okr.identifier.report62227
okr.language.supporteden
okr.pdfurlhttp://www-wds.worldbank.org/external/default/WDSContentServer/WDSP/IB/2011/06/03/000356161_20110603020325/Rendered/PDF/622270BRI0Midd0Box0361475B00PUBLIC0.pdfen
okr.region.administrativeMiddle East and North Africa
okr.topicSocial Development::Social Accountability
okr.topicEducation::Education For All
okr.topicTertiary Education
okr.topicEducation::Primary Education
okr.topicGovernance::Governance Indicators
okr.unitMNA Regional Strategy & Programs (MNARS)
okr.volume1 of 1
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