Publication: Strategic Framework for Mainstreaming Citizen Engagement in World Bank Group Operations
Date
2014
ISSN
Published
2014
Author(s)
World Bank Group
Abstract
The objective of this strategic
framework is to mainstream citizen engagement in World Bank
Group (WBG)-supported policies, programs, projects, and
advisory services and analytics to improve their development
results and within the scope of these operations, contribute
to building sustainable national systems for citizen
engagement with governments and the private sector. This
framework will capture the diverse experiences, assess
lessons learned, and outline methods and entry points to
provide a more systematic and results-focused approach for
the WBG. Progress toward this objective will be assessed
using indicators included in program, project, and corporate
results frameworks. The WBG strategy incorporates citizen
engagement, including beneficiary feedback, specifically in
its treatment of inclusion, which entails empowering
citizens to participate in the development process and
integrating citizen voice in development programs as key
accelerators to achieving results. This framework builds on
stocktaking and lessons learned from WBG-financed operations
across regions and sectors. A key lesson is the importance
of country context, government ownership, and clear
objectives for citizen engagement. The approach to
mainstreaming citizen engagement in WBG-supported operations
is guided by five principles: 1) it is results-focused; 2)
it involves engaging throughout the operational cycle; 3) it
seeks to strengthen country systems; 4) it is
context-specific; and 5) it is gradual. Under the right
circumstances, citizen engagement can contribute to
achieving development outcomes in support of the goals the
WBG aims to support through all of the operations it funds:
eradicating extreme poverty and boosting shared prosperity
in a sustainable manner.
Citation
“World Bank Group. 2014. Strategic Framework for Mainstreaming Citizen Engagement in World Bank Group Operations. © Washington, DC. http://hdl.handle.net/10986/21113 License: CC BY 3.0 IGO.”