Cambodia: Toward Performance-Based Civil Service

doi:10.1596/34558

Publication:
Cambodia: Toward Performance-Based Civil Service

dc.contributor.author	World Bank
dc.date.accessioned	2020-10-01T21:52:14Z
dc.date.available	2020-10-01T21:52:14Z
dc.date.issued	2020-06
dc.description.abstract	Government accountability has become a global moral imperative. Governments over the world aim to continuously improve public service delivery, transparency, and accountability to respond to citizens’ needs. Cambodia became a lower-middle-income country (LMIC) in 2015 and the task of delivering public services continues to become more complex, highlighting the need for public administration reform (PAR). The Royal Government of Cambodia recognizes a link between the quality of governing institutions and economic growth and places reform of governance institutions at the core of its rectangular strategy phase fourth (2018-2023). The strategy aims for higher levels of income and standards of living, which can lead to transformative changes such as the emergence of a middle class, increased urbanization, and greater integration with the outside world. The policy note adopts the government production function model as a way to understand the government’s capability in converting policies to outcomes, which in turn involves two interrelated drivers: quality of bureaucracy and the efficiency of frontline activities in service delivery, infrastructure provision, and revenue collection. Also included are the experiences of relevant countries as well as conceptual models and ideas that can be useful to suggest reference points for further reforms. It makes recommendations across five core areas to deepen public administration reform: strengthening the quality and effectiveness of public service delivery; optimizing organizational structures; improving management and development of contemporary approaches to human resources; reforming pay and allowances; and improving data needed for improved decision making.	en
dc.identifier	http://documents.worldbank.org/curated/en/285101601532382718/Cambodia-Toward-Performance-Based-Civil-Service-Cambodia-Policy-Note
dc.identifier.doi	10.1596/34558
dc.identifier.uri	https://hdl.handle.net/10986/34558
dc.language	English
dc.publisher	World Bank, Phnom Penh
dc.relation.ispartofseries	Cambodia Policy Note;
dc.rights	CC BY 3.0 IGO
dc.rights.holder	World Bank
dc.rights.uri	http://creativecommons.org/licenses/by/3.0/igo
dc.subject	CIVIL SERVICE REFORM
dc.subject	CODE OF CONDUCT
dc.subject	PUBLIC SECTOR REFORM
dc.subject	GOVERNANCE
dc.subject	BUREAUCRACY
dc.subject	PUBLIC SERVICE DELIVERY
dc.subject	REVENUE COLLECTION
dc.subject	PUBLIC WAGES
dc.title	Cambodia	en
dc.title.subtitle	Toward Performance-Based Civil Service	en
dc.type	Policy Note	en
dc.type	Document de politique générale	fr
dc.type	Documento de políticas	es
dspace.entity.type	Publication
okr.crossref.title	Cambodia
okr.date.disclosure	2020-10-01
okr.doctype	Economic & Sector Work
okr.doctype	Economic & Sector Work::Policy Note
okr.docurl	http://documents.worldbank.org/curated/en/285101601532382718/Cambodia-Toward-Performance-Based-Civil-Service-Cambodia-Policy-Note
okr.guid	285101601532382718
okr.identifier.doi	10.1596/34558
okr.identifier.externaldocumentum	090224b087fb296e_2_0
okr.identifier.internaldocumentum	32452658
okr.identifier.report	153448
okr.imported	true	en
okr.language.supported	en
okr.pdfurl	http://documents.worldbank.org/curated/en/285101601532382718/pdf/Cambodia-Toward-Performance-Based-Civil-Service-Cambodia-Policy-Note.pdf	en
okr.region.administrative	East Asia and Pacific
okr.region.country	Cambodia
okr.topic	Public Sector Development::Public Sector Management and Reform
okr.topic	Public Sector Development::Public Sector Administrative and Civil Service Reform
okr.topic	Public Sector Development::Public Sector Corruption/Anticorruption Measures
okr.topic	Governance::National Governance
okr.unit	EFI-EAP-GOV-FM & PS-2 (EEAG2)