Publication:
Evaluating the Institutional Sustainability of an Urban Water Utility : A Conceptual Framework and Research Directions

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dc.contributor.authorKayaga, Sam
dc.contributor.authorMugabi, Josses
dc.contributor.authorKingdom, William
dc.date.accessioned2013-11-19T19:05:21Z
dc.date.available2013-11-19T19:05:21Z
dc.date.issued2013-12
dc.description.abstractInstitutional sustainability (IS) is critical to translating infrastructure investments into actual service delivery. This paper examines IS for urban water utilities, and how its progress could be tracked. Common conceptualisations of IS in extant literature were found inadequate from an evaluation stand point. We conceptualize IS as a capacity rather than a financial issue, and, consistent with a process-based approach, we propose a new evaluation tool – the water utility maturity (WUM) model – which is flexible and considers different levels of IS. The WUM model, which requires further validation/verification, was piloted in two water utilities in South Asia with positive feedback.en
dc.identifier.citationUtilities Policy
dc.identifier.doi10.1596/16304
dc.identifier.issn0957-1787
dc.identifier.urihttps://hdl.handle.net/10986/16304
dc.language.isoen_US
dc.publisherElsevier
dc.rightsCC BY-NC-ND 3.0 IGO
dc.rights.holderWorld Bank
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/3.0/igo/
dc.subjectinstitutional capacity
dc.subjectinstitutional sustainability
dc.subjectMaturity model
dc.subjecturban water utilities
dc.titleEvaluating the Institutional Sustainability of an Urban Water Utility : A Conceptual Framework and Research Directionsen
dc.typeJournal Articleen
dc.typeArticle de journalfr
dc.typeArtículo de revistaes
dspace.entity.typePublication
okr.date.disclosure2015-09-18
okr.date.doiregistration2025-05-06T11:18:18.402963Z
okr.doctypePublications & Research::Journal Article
okr.doctypePublications & Research
okr.externalcontentExternal Content
okr.globalpracticeWater
okr.globalpracticeSocial, Urban, Rural and Resilience
okr.journal.nbpages15-27
okr.language.supporteden
okr.peerreviewAcademic Peer Review
okr.relation.associatedurlhttp://www.sciencedirect.com/science/article/pii/S0957178713000398
okr.sectorWater, sanitation and flood protection :: Sanitation
okr.sectorWater, sanitation and flood protection :: Water supply
okr.sectorWater, sanitation and flood protection :: Sewerage
okr.topicUrban Development::Urban Water & Waste Management
okr.volume27
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