Publication:
Performance of Water Utilities in Africa

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dc.contributor.authorvan den Berg, Caroline
dc.contributor.authorDanilenko, Alexander
dc.date.accessioned2017-03-02T17:29:48Z
dc.date.available2017-03-02T17:29:48Z
dc.date.issued2017-03
dc.description.abstractAfrica’s urban population is growing rapidly. Between 2000 and 2015, the urban population increased by more than 80 percent from 206 million to 373 million people. Although access to piped water increased over the period (from 82 million urban dwellers with piped water in 2000 to 124 million in 2015), African utilities were not able to keep up with the rapid urbanization as reflected in the decline of piped water as a primary source of water supply in percentage terms. The objective of this assessment is to inform Bank and government policies and projects on the drivers of utility performance. The report describes the main outcomes and lessons learned from the assessment that identified and analyzed the main features of water utility performance in Africa. The report includes the following chapters: chapter one gives introduction, chapter two describes the methodology used in the study, including details on the data collection process. In chapter three, the study team undertook a trend analysis of utility performance of the sector. Chapter four examines the efficiency of utilities using a data envelopment analysis (DEA) while also using an absolute performance approach. Chapter five investigates the effect of institutional factors on utility performance. Chapter six presents an econometric analysis of the drivers of utility performance, using various definitions of utility performance. The results from the econometric models are triangulated with a set of case studies of five utilities (Burkina Faso’s l’Office National de l’Eau et de l’Assainissement (ONEA), Cote d’Ivoire’s la société de distribution d’eau de la Côte d’Ivoire (SODECI), Kenya’s Nairobi City Water and Sewerage Company (NCWSC), Senegal’s Sénégalaise des Eaux (SDE), and Uganda’s National Water and Sewerage Corporation (NWSC), similar to those that the electricity study team undertook, which are presented in chapter seven. The report concludes in chapter eight with the lessons learned from the assessment.en
dc.identifierhttp://documents.worldbank.org/curated/en/731141488368322337/Performance-of-water-utilities-in-Africa
dc.identifier.doi10.1596/26186
dc.identifier.urihttps://hdl.handle.net/10986/26186
dc.languageEnglish
dc.language.isoen_US
dc.publisherWorld Bank, Washington, DC
dc.rightsCC BY 3.0 IGO
dc.rights.holderWorld Bank
dc.rights.urihttp://creativecommons.org/licenses/by/3.0/igo
dc.subjectwater utilities
dc.subjectperformance
dc.subjectcomposite performance index
dc.subjectoperations
dc.subjectfinance
dc.subjectcustomer satisfaction
dc.subjectregulation
dc.subjectservice delivery
dc.titlePerformance of Water Utilities in Africaen
dc.typeReporten
dc.typeRapportfr
dc.typeInformees
dspace.entity.typePublication
okr.crossref.titlePerformance of Water Utilities in Africa
okr.date.disclosure2017-03-01
okr.doctypePublications & Research
okr.doctypePublications & Research::Working Paper
okr.docurlhttp://documents.worldbank.org/curated/en/731141488368322337/Performance-of-water-utilities-in-Africa
okr.guid731141488368322337
okr.guid188801493825337279
okr.identifier.doi10.1596/26186
okr.identifier.externaldocumentum090224b084a4803a_3_0
okr.identifier.internaldocumentum27234895
okr.identifier.report113075
okr.importedtrue
okr.language.supporteden
okr.pdfurlhttp://documents.worldbank.org/curated/en/731141488368322337/pdf/113075-WP-P151799-PUBLIC-WeBook.pdfen
okr.region.administrativeAfrica
okr.region.countryBurkina Faso
okr.region.countryCote d'Ivoire
okr.region.countryKenya
okr.region.countrySenegal
okr.region.countryUganda
okr.region.geographicalSub-Saharan Africa
okr.sectorWater, Sanitation and Waste Management
okr.sectorWater, sanitation and flood protection :: Water supply
okr.themeEconomic management :: Economic statistics, modeling and forecasting
okr.themeUrban development :: Urban services and housing for the poor
okr.topicWater Supply and Sanitation::Small Private Water Supply Providers
okr.topicWater Supply and Sanitation::Town Water Supply and Sanitation
okr.topicWater Supply and Sanitation::Water Supply and Sanitation Economics
okr.topicWater Supply and Sanitation::Water Utility Services to the Poor
okr.unitWater West Africa region (GWA07)
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relation.isAuthorOfPublicationdcb65e7c-358a-5c6d-bf9a-d98d22cf82bb
relation.isAuthorOfPublication.latestForDiscoverydcb65e7c-358a-5c6d-bf9a-d98d22cf82bb
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