Publication:
Vietnam - The Role of Postal Networks in Expanding Access to Financial Services Country case : Vietnam's postal finance services

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dc.contributor.authorWorld Bank
dc.date.accessioned2013-07-01T20:00:15Z
dc.date.available2013-07-01T20:00:15Z
dc.date.issued2004-01-01
dc.description.abstractThis paper discusses the role of the postal network in expanding access to financial services in Vietnam. It reviews the public postal operator within the postal sector and within the broader context of the communications sector. The roles of the Vietnam postal network and post bank are also reviewed from the perspective of the financial sector development, with particular focus on payments systems development and micro finance. While this country case on Vietnam can stand alone, it is an integral part of this large study of the potential of postal networks to coordinate with financial service providers in 7 countries (Egypt, Kazakhstan, Namibia, Romania, Sri Lanka, Uganda, and Vietnam) and 5 regions (Africa, Asia, Eastern Europe and Central Asia, Latin America and the Caribbean, and the Middle East and Northern Africa). Five years after its introduction, the Vietnamese Postal Savings Corporation (VPSC) can look back on an impressive record of successes. With its 920 post offices (of 3,000), VPSC operates the second-largest financial service network in the country. It developed as a channel for mobilizing small household deposits, nearly 400,000 individuals keep accounts with the VPSC, and it has mobilized about 1 percent of the nation's savings. It has also pioneered modern cashless payment services, and provides payroll and card-based services. The next step in its development is the integration of the postal payment services into its operations. However, after an initially fast growth track, VPSC currently faces increasing stagnation in its growth, mainly due to government limitations on its institutional and regulatory framework. Changes are required to enable sustainable growth of VPSC and including the post offices in its provision of low-threshold access to basic financial services.en
dc.identifierhttp://documents.worldbank.org/curated/en/2004/01/16338291/vietnam-role-postal-networks-expanding-access-financial-services-country-case-vietnams-postal-finance-services
dc.identifier.doi10.1596/14328
dc.identifier.urihttps://hdl.handle.net/10986/14328
dc.languageEnglish
dc.language.isoen_US
dc.publisherWashington, DC
dc.rightsCC BY 3.0 IGO
dc.rights.holderWorld Bank
dc.rights.urihttp://creativecommons.org/licenses/by/3.0/igo/
dc.subjectACCESS TO FINANCE
dc.subjectACCESS TO FINANCIAL SERVICE
dc.subjectACCESS TO FINANCIAL SERVICES
dc.subjectACCESS TO TELEPHONE
dc.subjectACCOUNT HOLDERS
dc.subjectACCOUNTING
dc.subjectAMOUNT OF FUNDS
dc.subjectASSET MANAGEMENT
dc.subjectATM NETWORKS
dc.subjectBANK BRANCHES
dc.subjectBANK PAYMENT
dc.subjectBANKING SERVICES
dc.subjectBANKING SYSTEM
dc.subjectBANKING SYSTEMS
dc.subjectBANKS
dc.subjectBUSINESS PLAN
dc.subjectBUSINESS PLANNING
dc.subjectBUSINESS VOLUMES
dc.subjectCASH PAYMENT
dc.subjectCASH PAYMENTS
dc.subjectCASHLESS TRANSACTION
dc.subjectCITY MAIL
dc.subjectCOMMERCIAL BANK
dc.subjectCOMMERCIAL BANKS
dc.subjectCOMMERCIALIZATION
dc.subjectCOMPETITIVE BIDDING
dc.subjectCOOPERATIVES
dc.subjectCORPORATE DEPOSITS
dc.subjectCREDIT ASSOCIATION
dc.subjectCREDIT ASSOCIATIONS
dc.subjectCREDIT INSTITUTION
dc.subjectCREDIT INSTITUTIONS
dc.subjectCREDIT POLICY
dc.subjectCREDIT SCHEMES
dc.subjectCREDIT TRANSFERS
dc.subjectCUSTOMER PROFITABILITY
dc.subjectDEBIT CARDS
dc.subjectDEBT
dc.subjectDECISION-MAKING
dc.subjectDELIVERY OF MAIL
dc.subjectDEPOSIT
dc.subjectDEPOSIT MOBILIZATION
dc.subjectDEPOSITORS
dc.subjectDEPOSITS
dc.subjectDEVELOPING COUNTRIES
dc.subjectDEVELOPMENT ASSISTANCE
dc.subjectDEVELOPMENT BANK
dc.subjectDIRECT CREDIT
dc.subjectDISTRICT POST OFFICES
dc.subjectDIVERSIFICATION
dc.subjectDOMESTIC MONEY ORDERS
dc.subjectE-COMMERCE
dc.subjectE-GOVERNMENT
dc.subjectE-MAIL
dc.subjectECONOMIC GROWTH
dc.subjectELECTRONIC FUNDS
dc.subjectELECTRONIC TRANSFER
dc.subjectELECTRONIC TRANSFER OF FUNDS
dc.subjectEQUAL TREATMENT
dc.subjectEXCLUSION
dc.subjectEXPENDITURE
dc.subjectEXPENDITURES
dc.subjectEXPRESS MAIL
dc.subjectEXPRESS MAIL SERVICE
dc.subjectFARMERS
dc.subjectFINANCIAL INSTITUTION
dc.subjectFINANCIAL INSTITUTIONS
dc.subjectFINANCIAL INTERMEDIATION
dc.subjectFINANCIAL MARKET
dc.subjectFINANCIAL RELATIONSHIP
dc.subjectFINANCIAL RESPONSIBILITY
dc.subjectFINANCIAL SECTOR DEVELOPMENT
dc.subjectFINANCIAL SERVICE
dc.subjectFINANCIAL SERVICE PROVIDERS
dc.subjectFINANCIAL SUSTAINABILITY
dc.subjectFIXED COSTS
dc.subjectFORMAL CREDIT
dc.subjectFORMAL FINANCIAL SECTOR
dc.subjectGOVERNMENT BONDS
dc.subjectGOVERNMENT POLICIES
dc.subjectGROUP LENDING
dc.subjectGUARANTEE REQUIREMENTS
dc.subjectHOLDING
dc.subjectHOUSEHOLD DEPOSITS
dc.subjectHOUSEHOLDS
dc.subjectHUMAN RESOURCE
dc.subjectHUMAN RESOURCES
dc.subjectINFORMATION TECHNOLOGY
dc.subjectINSURANCE
dc.subjectINTEREST RATE
dc.subjectINTEREST RATES
dc.subjectINTERNATIONAL MONEY ORDERS
dc.subjectINTERNATIONAL POSTAL
dc.subjectINVESTMENT REQUIREMENTS
dc.subjectJOINT STOCK COMPANIES
dc.subjectJOINT VENTURES
dc.subjectLACK OF COLLATERAL
dc.subjectLEGAL FRAMEWORK
dc.subjectLETTERS
dc.subjectLIFE INSURANCE
dc.subjectLIMITED ACCESS
dc.subjectLOAN
dc.subjectLOAN GUARANTEE
dc.subjectLOAN PORTFOLIO
dc.subjectLOAN SIZE
dc.subjectLOAN SIZES
dc.subjectLOCAL CURRENCY
dc.subjectMAIL BUSINESS
dc.subjectMAIL DELIVERY
dc.subjectMAIL FLOW
dc.subjectMAIL PROCESSING
dc.subjectMAIL SERVICES
dc.subjectMAIL SORTING
dc.subjectMAIL SORTING CENTERS
dc.subjectMAIL VOLUME
dc.subjectMARKET ECONOMY
dc.subjectMARKET SHARE
dc.subjectMARKETING
dc.subjectMFI
dc.subjectMFIS
dc.subjectMICRO FINANCE
dc.subjectMICROFINANCE
dc.subjectMICROFINANCE INSTITUTION
dc.subjectMICROFINANCE INSTITUTIONS
dc.subjectMICROFINANCE LENDING
dc.subjectMONEY ORDER
dc.subjectMONEY ORDERS
dc.subjectMONEY TRANSFER
dc.subjectMONEY TRANSFERS
dc.subjectMONEYLENDERS
dc.subjectNATIONWIDE POSTAL NETWORK
dc.subjectNON-PERFORMING LOAN
dc.subjectNUMBER OF POST OFFICES
dc.subjectOPERATIONAL COST
dc.subjectOUTREACH
dc.subjectOVERDRAFTS
dc.subjectPARCELS
dc.subjectPAYMENT SERVICES
dc.subjectPAYMENT SYSTEM
dc.subjectPAYMENTS SERVICE
dc.subjectPAYMENTS SERVICES
dc.subjectPENSIONS
dc.subjectPEOPLES
dc.subjectPERSONAL COMPUTERS
dc.subjectPOINT-OF-SALE
dc.subjectPOST
dc.subjectPOST OFFICE
dc.subjectPOST OFFICE NETWORK
dc.subjectPOST OFFICE STAFF
dc.subjectPOST OFFICES
dc.subjectPOSTAL
dc.subjectPOSTAL AGENCIES
dc.subjectPOSTAL BANK
dc.subjectPOSTAL BANKING
dc.subjectPOSTAL BANKS
dc.subjectPOSTAL COUNTERS
dc.subjectPOSTAL FINANCE
dc.subjectPOSTAL FINANCIAL SERVICES
dc.subjectPOSTAL MONEY ORDERS
dc.subjectPOSTAL NETWORK
dc.subjectPOSTAL NETWORKS
dc.subjectPOSTAL OUTLETS
dc.subjectPOSTAL PAYMENT
dc.subjectPOSTAL POLICY
dc.subjectPOSTAL RATES
dc.subjectPOSTAL SAVING
dc.subjectPOSTAL SAVINGS
dc.subjectPOSTAL SAVINGS BANKS
dc.subjectPOSTAL SECTOR
dc.subjectPOSTAL SECTOR DEVELOPMENT
dc.subjectPOSTAL SERVICE
dc.subjectPOSTAL SERVICES
dc.subjectPOSTAL STAFF
dc.subjectPOSTAL SYSTEM
dc.subjectPOSTAL SYSTEMS
dc.subjectPOSTAL TARIFFS
dc.subjectPOSTS
dc.subjectPRIVATE CREDIT
dc.subjectPRIVATE FINANCIAL INSTITUTIONS
dc.subjectPRIVATIZATION
dc.subjectPRIVILEGED ACCESS
dc.subjectPTT
dc.subjectPUBLIC POSTAL OPERATOR
dc.subjectPUBLIC SERVICE
dc.subjectQUALITY OF SERVICE
dc.subjectQUALITY SERVICE
dc.subjectREMITTANCE
dc.subjectREMITTANCES
dc.subjectRETAIL BANKING
dc.subjectRISK CONTROL
dc.subjectRISK MANAGEMENT
dc.subjectRURAL ACCESS
dc.subjectRURAL CREDIT
dc.subjectRURAL CREDIT COOPERATIVES
dc.subjectSAVINGS ACCOUNT
dc.subjectSAVINGS ACCOUNTS
dc.subjectSAVINGS BANK
dc.subjectSAVINGS BANKS
dc.subjectSAVINGS INSTITUTION
dc.subjectSAVINGS INSTITUTIONS
dc.subjectSAVINGS MOBILIZATION
dc.subjectSAVINGS PRODUCTS
dc.subjectSAVINGS SERVICE
dc.subjectSAVINGS SERVICES
dc.subjectSETTLEMENT
dc.subjectSMALL ENTERPRISES
dc.subjectSMALL LOAN
dc.subjectSTART-UP
dc.subjectSTATE BANK
dc.subjectTECHNICAL SUPPORT
dc.subjectTELECOMMUNICATIONS
dc.subjectTELECOMMUNICATIONS EQUIPMENT
dc.subjectTELEPHONE SERVICE
dc.subjectTRADING
dc.subjectTRADITIONAL POSTAL MONEY ORDER
dc.subjectUNIFORM TARIFF
dc.subjectUNION
dc.subjectUNIVERSAL POSTAL
dc.subjectUNIVERSAL POSTAL UNION
dc.subjectUPU
dc.subjectURBAN AREAS
dc.subjectVILLAGES
dc.subjectVOUCHERS
dc.subjectWORKING CAPITAL
dc.titleVietnam - The Role of Postal Networks in Expanding Access to Financial Services Country case : Vietnam's postal finance servicesen
dspace.entity.typePublication
okr.date.disclosure2012-06-06
okr.date.doiregistration2025-05-07T11:42:50.824115Z
okr.doctypeEconomic & Sector Work::Other Public Sector Study
okr.doctypeEconomic & Sector Work
okr.docurlhttp://documents.worldbank.org/curated/en/2004/01/16338291/vietnam-role-postal-networks-expanding-access-financial-services-country-case-vietnams-postal-finance-services
okr.globalpracticeTransport and ICT
okr.globalpracticeFinance and Markets
okr.globalpracticeTrade and Competitiveness
okr.guid780651468169463921
okr.identifier.externaldocumentum000427087_20120606120734
okr.identifier.internaldocumentum16338291
okr.identifier.report69460
okr.language.supporteden
okr.pdfurlhttp://www-wds.worldbank.org/external/default/WDSContentServer/WDSP/IB/2012/06/06/000427087_20120606120734/Rendered/PDF/694600ESW0P0850C00P085396000Vietnam.pdfen
okr.sectorFinance :: General finance sector
okr.sectorInformation and communications :: Postal services
okr.themeRural development :: Rural services and infrastructure
okr.topicInformation and Communication Technologies::Postal Services
okr.topicFinance and Financial Sector Development::Debt Markets
okr.topicBanks and Banking Reform
okr.topicPrivate Sector Development::Emerging Markets
okr.topicFinance and Financial Sector Development::Access to Finance
okr.unitInformation & Communication Tech (TWICT)
okr.volume1 of 1
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