Publication:
Indonesia : Enabling Water Utilities to Serve the Urban Poor

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dc.contributor.authorWorld Bank
dc.date.accessioned2014-08-19T21:08:42Z
dc.date.available2014-08-19T21:08:42Z
dc.date.issued2006-01
dc.description.abstractThe scope of this paper is limited to how donors and governments can stimulate owners to realize the potential of water utilities in serving the urban poor. As survey data indicates that reliable water utility service is a key aspect of serving the poor, this paper focuses on how Indonesian water utilities (PDAMs) can increase access to the poor. It also touches on tariff reform because the reluctance of PDAMs to connect the poor at an artificially low tariff creates a hindrance to overall reform. However, this discussion does not offer a comprehensive analysis or solutions to PDAM or tariff reforms, topics that have already been covered by several excellent studies. This study draws heavily on recent Indonesian survey data, while offering insights and first-hand accounts from those who have successfully managed water utilities in serving Indonesia's poor. Several water utility Diruts (Direktur Utama or a utility's Managing Director) have been able to serve the people by turning around weak utilities and guiding them to profitability. Their solutions on PDAM management appear in the annexes and apply mainly to PDAM reform, which is needed for sustainable service to the poor. This paper is more concerned with what can be done in the short term to move toward a system based on more reformed utilities that are led by motivated owners serving the poor. In general, while rural settlements are built up and maintained around water sources such as shallow wells, the quick spread of urban pollution due to crowding quickly eliminates clean water sources in those areas. Therefore, it is generally cheaper to find water in settled rural areas than in cities. Furthermore, the significant difference in Indonesia between the sometimes artificially low price of piped water and the high price people are willing to pay for it often results in serious social inequalities, including economic rents, illegal connections, water strongmen, water smuggling from social tariff to commercial tariff areas, and water theft.en
dc.identifierhttp://documents.worldbank.org/curated/en/2006/01/10276761/indonesia-enabling-water-utilities-serve-urban-poor
dc.identifier.doi10.1596/19472
dc.identifier.urihttps://hdl.handle.net/10986/19472
dc.languageEnglish
dc.language.isoen_US
dc.publisherWashington, DC
dc.rightsCC BY 3.0 IGO
dc.rights.urihttp://creativecommons.org/licenses/by/3.0/igo/
dc.subjectACCESS TO WATER
dc.subjectADEQUATE WATER
dc.subjectAFFORDABLE WATER
dc.subjectALTERNATIVE WATER
dc.subjectALTERNATIVE WATER SOURCES
dc.subjectALTERNATIVE WATER SUPPLIES
dc.subjectBILL COLLECTION
dc.subjectBULK WATER
dc.subjectCENTRAL GOVERNMENT
dc.subjectCIVIL SOCIETY
dc.subjectCIVIL SOCIETY INVOLVEMENT
dc.subjectCLEAN WATER
dc.subjectCOMMUNITY DEVELOPMENT
dc.subjectCOMMUNITY GROUP
dc.subjectCOMMUNITY GROUPS
dc.subjectCOMMUNITY INVOLVEMENT
dc.subjectCOMMUNITY WATER
dc.subjectCONNECTION CHARGES
dc.subjectCONNECTION FEE
dc.subjectCONNECTION FEES
dc.subjectCONSTRAINED WATER SUPPLY DEVELOPMENT
dc.subjectCONSTRUCTION
dc.subjectCONSUMER OVERSIGHT
dc.subjectCONSUMPTION BLOCKS
dc.subjectCOST OF WATER
dc.subjectCOST RECOVERY
dc.subjectCOST SAVINGS
dc.subjectCROSS-SUBSIDIES
dc.subjectCUBIC METER
dc.subjectCUBIC METERS
dc.subjectDEEP WELLS
dc.subjectDEMAND MANAGEMENT
dc.subjectDISTRIBUTION SYSTEM
dc.subjectDISTRIBUTION SYSTEMS
dc.subjectDRINKING WATER
dc.subjectFIXED CHARGE
dc.subjectFREE WATER
dc.subjectGOOD WATER SUPPLY
dc.subjectHAND PUMP
dc.subjectHANDPUMPS
dc.subjectHOUSE CONNECTION
dc.subjectHOUSE CONNECTIONS
dc.subjectHOUSE WATER CONNECTION
dc.subjectHOUSE WATER CONNECTIONS
dc.subjectHOUSEHOLD CONNECTION
dc.subjectHOUSEHOLD CONNECTIONS
dc.subjectHOUSEHOLDS
dc.subjectHYGIENE
dc.subjectINTERMITTENT WATER SUPPLY
dc.subjectIRRIGATION
dc.subjectIRRIGATION WATER
dc.subjectLAKES
dc.subjectLOCAL AUTHORITIES
dc.subjectLOCAL COMMUNITY
dc.subjectLOCAL WATER
dc.subjectLOCAL WATER UTILITIES
dc.subjectLOCALITY
dc.subjectLOW WATER
dc.subjectLOW-INCOME HOUSEHOLDS
dc.subjectMAINTENANCE COSTS
dc.subjectMANAGEMENT OF WATER
dc.subjectMANAGEMENT OF WATER SUPPLY
dc.subjectMANAGEMENT OF WATER SUPPLY OPERATIONS
dc.subjectMARGINAL AREAS
dc.subjectMETER READERS
dc.subjectMETERING
dc.subjectMONTHLY BILLS
dc.subjectMONTHLY HOUSEHOLD WATER
dc.subjectMONTHLY WATER
dc.subjectMONTHLY WATER BILL
dc.subjectMUNICIPAL WATER
dc.subjectNATIONAL WATER
dc.subjectNATURAL RESOURCES
dc.subjectNUMBER OF CONNECTIONS
dc.subjectOPERATORS
dc.subjectOWNERSHIP OF WATER
dc.subjectPAYMENT OF CONNECTION FEES
dc.subjectPIPE
dc.subjectPIPED WATER
dc.subjectPIPES
dc.subjectPOOR URBAN HOUSEHOLDS
dc.subjectPRESSURE
dc.subjectPRICE OF WATER
dc.subjectPROJECT MANAGEMENT
dc.subjectPROVISION OF WATER
dc.subjectPUBLIC COMPANY
dc.subjectPUBLIC TAP
dc.subjectPUBLIC UTILITY
dc.subjectPUBLIC WATER
dc.subjectPUBLIC WATER UTILITIES
dc.subjectPUBLIC WORKS
dc.subjectQUALITY OF SERVICE
dc.subjectQUALITY WATER
dc.subjectQUANTITIES OF WATER
dc.subjectRAINWATER
dc.subjectRAINWATER COLLECTION
dc.subjectRAINWATER HARVESTING
dc.subjectRAINWATER STORAGE
dc.subjectRAW WATER
dc.subjectREGIONAL DEVELOPMENT
dc.subjectREGULATORY BODIES
dc.subjectREGULATORY FRAMEWORK
dc.subjectRELIABLE WATER SUPPLY
dc.subjectRIVERS
dc.subjectRUNNING WATER
dc.subjectRURAL SETTLEMENTS
dc.subjectSANITATION
dc.subjectSANITATION STRATEGY
dc.subjectSERVICE STANDARDS
dc.subjectSHALLOW WELLS
dc.subjectSMALL SCALE PROVIDERS
dc.subjectSMALL-SCALE WATER
dc.subjectSMALL-SCALE WATER PROVIDERS
dc.subjectSMALLER TOWNS
dc.subjectSOURCES OF WATER
dc.subjectSQUATTERS
dc.subjectSTAKEHOLDER INVOLVEMENT
dc.subjectSTANDPIPE WATER
dc.subjectSUPPLY WATER
dc.subjectTARIFF ADJUSTMENT
dc.subjectTARIFF ADJUSTMENTS
dc.subjectTARIFF COLLECTION
dc.subjectTARIFF INCREASE
dc.subjectTARIFF POLICY
dc.subjectTARIFF RATE
dc.subjectTARIFF RATES
dc.subjectTARIFF REFORM
dc.subjectTARIFF SETTING
dc.subjectTARIFF STRUCTURE
dc.subjectTOWN
dc.subjectTOWNS
dc.subjectTREATMENT PLANT
dc.subjectURBAN AREA
dc.subjectURBAN AREAS
dc.subjectURBAN POLLUTION
dc.subjectURBAN WATER
dc.subjectUSE OF WATER
dc.subjectUSER CHARGES
dc.subjectUSERS
dc.subjectUTILITY MANAGEMENT
dc.subjectUTILITY OPERATIONS
dc.subjectWASHING
dc.subjectWASTEWATER
dc.subjectWASTEWATER RECYCLING
dc.subjectWATER AVAILABILITY
dc.subjectWATER BILLS
dc.subjectWATER BODIES
dc.subjectWATER COMPANIES
dc.subjectWATER COMPANY
dc.subjectWATER CONNECTIONS
dc.subjectWATER CONSUMPTION
dc.subjectWATER DEVELOPMENT
dc.subjectWATER FLOWS
dc.subjectWATER GOVERNANCE
dc.subjectWATER INFRASTRUCTURE
dc.subjectWATER LOSSES
dc.subjectWATER PRICES
dc.subjectWATER PROVIDERS
dc.subjectWATER QUALITY
dc.subjectWATER RESOURCES
dc.subjectWATER RESOURCES MANAGEMENT
dc.subjectWATER SECTOR
dc.subjectWATER SECTOR DEVELOPMENT
dc.subjectWATER SECTOR REFORM
dc.subjectWATER SERVICE
dc.subjectWATER SERVICES
dc.subjectWATER SOURCES
dc.subjectWATER STRATEGY
dc.subjectWATER SUBSIDIES
dc.subjectWATER SUPPLIES
dc.subjectWATER SUPPLY
dc.subjectWATER SUPPLY ASSETS
dc.subjectWATER SUPPLY CAPACITY
dc.subjectWATER SUPPLY SITUATION
dc.subjectWATER SUPPLY SYSTEM
dc.subjectWATER SUPPLY SYSTEMS
dc.subjectWATER TABLE
dc.subjectWATER TARIFF
dc.subjectWATER TARIFFS
dc.subjectWATER USE
dc.subjectWATER UTILITIES
dc.subjectWATER UTILITY
dc.subjectWATER VENDORS
dc.subjectWATERSHED
dc.subjectWATERSHED MANAGEMENT
dc.subjectWELLS
dc.titleIndonesia : Enabling Water Utilities to Serve the Urban Pooren
dspace.entity.typePublication
okr.date.disclosure2006-01-01
okr.date.doiregistration2025-05-07T11:55:01.257849Z
okr.doctypeEconomic & Sector Work::Policy Note
okr.doctypeEconomic & Sector Work
okr.docurlhttp://documents.worldbank.org/curated/en/2006/01/10276761/indonesia-enabling-water-utilities-serve-urban-poor
okr.globalpracticeWater
okr.guid600501468044120733
okr.identifier.externaldocumentum000333038_20090222230046
okr.identifier.internaldocumentum10276761
okr.identifier.report47526
okr.language.supporteden
okr.pdfurlhttp://www-wds.worldbank.org/external/default/WDSContentServer/WDSP/IB/2009/02/22/000333038_20090222230046/Rendered/PDF/475260ESW0WHIT1Serve0the0Urban0Poor.pdfen
okr.region.administrativeEast Asia and Pacific
okr.region.countryIndonesia
okr.sectorPublic Administration, Law, and Justice :: General public administration sector
okr.themeSocial protection and risk management :: Poverty strategy, analysis and monitoring
okr.themeEconomic management :: Other economic management
okr.topicWater Supply and Sanitation::Water Supply and Systems
okr.topicWater Supply and Sanitation::Water Supply and Sanitation Governance and Institutions
okr.topicWater Supply and Sanitation::Town Water Supply and Sanitation
okr.topicWater Resources::Water and Industry
okr.topicWater Supply and Sanitation::Urban Water Supply and Sanitation
okr.unitIndonesia Sustainable Devlpmnt (EASIS)
okr.volume1 of 1
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