Publication: Islamic Republic of Pakistan : Diagnostic Review of Consumer Protection and Financial Literacy, Volume 1. Key Findings and Recommendations
Date
2014-03
ISSN
Published
2014-03
Author(s)
World Bank
Abstract
The diagnostic review for Consumer
Protection and Financial Literacy (CPFL) provides a detailed
assessment of the institutional, legal, and regulatory
framework in four segments of the financial sector: banking,
microfinance, securities, and insurance. The review took
place in response to a request for World Bank technical
assistance in the field of financial consumer protection
made by Pakistan's Ministry of Finance (MoF), the State
Bank of Pakistan (SBP), and the Securities and Exchange
Commission of Pakistan (SECP). The review consists of two
volumes. Volume one summarize the key findings and
recommendations of the review and Volume two presents a
detailed assessment of each financial segment compared
against the good practices for financial consumer
protection. The key findings and recommendations in volume
one cover five areas: (i) the institutional, legal, and
regulatory framework for consumer protection; (ii)
disclosure; (iii) business practices; (iv) dispute
resolution mechanisms; and (v) financial education. Priority
recommendations are outlined in table one; a more detailed
list of recommendations is included in annex one.
Link to Data Set
Citation
“World Bank. 2014. Islamic Republic of Pakistan : Diagnostic Review of Consumer Protection and Financial Literacy, Volume 1. Key Findings and Recommendations. © Washington, DC. http://hdl.handle.net/10986/18657 License: CC BY 3.0 IGO.”