Publication: Digital Government and Open Data Readiness Assessment
Date
2019-02
ISSN
Published
2019-02
Author(s)
World Bank
Government of Vietnam
Abstract
This report, composed of two separate
themes of Digital Government Readiness Assessment (DGRA) and
Open Data Readiness Assessment (ODRA), is intended to help
government assess their digital environments and frame their
own strategies.In order to assess the potential for a
Digital Enabling Government Initiative (DEGI) for Vietnam,
this report compiles two chapters of aforementioned DGRA and
ODRA. Specifically, it assesses potential opportunities and
challenges of improving digital government and open data
initiatives in the country. Although DGRA and ODRA are two
separate assessments with different dimensions evaluated,
they take a similar methodological approach from a broader
point of view, starting with the desk research and later
expanding to scoping mission. Therefore, both chapters of
DGRA and ODRA are similar in format but outlined in
respective assessment dimension and individual indicators.
Since its onset in the fall of 2017, intensive desk research
was conducted, and a field mission was carried out to
confirm preliminary findings and uncover additional insight
during a specific period in time, which means that during
the course of analysis and writing additional developments
could have been made. This is similar to the United Nations
global e-government development report, which assesses
progress during a “snapshot” in time.DGRA, the first part of
the report, aims to evaluate Vietnam’s current potential for
digital government development across seven key dimensions
of leadership and governance; user focus; business process
change; capabilities; culture and skills; shared
infrastructure; data driven; and cybersecurity, privacy and
resilience. Meanwhile, ODRA assesses Vietnam’s open data
policy through evaluating eight different dimensions of
leadership; policy/legal framework; institutional structure;
data within government; demand; citizen engagement; funding;
and infrastructure.The DGRA chapter focuses on digital
government, which is a core part of Digital Economy as
public sector delivers information and services more
effectively and make them accessible to its citizens.The
DGRA also measures the citizen’s demand for digital
government services as well as integration and
infrastructure policies to delve deeper into the
opportunities and challenges the country faces in its
digital development journey. The assessment includes a
step-by-step analysis of specific components of digital
government and presents an action plan to address the
challenges identified for improvement.ODRA, the second part
of the report, focuses on the country’s open data policy.
Open data refers that the data must be both legally and
technically open to public, thus placed in the public domain
or under liberal terms of use with minimal restrictions, and
that the data is published in machine-readable and
preferably in non-proprietary electronic formats, which
enables everyone to access and use data with freely
available software tools.This report, bringing DGRA and ODRA
assessments altogether, aims to help raise awareness of
digital government and open data, two critical topics as
Vietnam prepares its next step for the fourth industrial
revolution (Industry 4.0). Further, it hopes to serve as a
useful resource for the top government leadership in
identifying areas of relative strengths and weaknesses to
help improve digital government and open data at the same time.
Link to Data Set
Citation
“World Bank; Government of Vietnam. 2019. Digital Government and Open Data Readiness Assessment. © World Bank, Washington, DC. http://hdl.handle.net/10986/32547 License: CC BY 3.0 IGO.”