Publication:
Monitoring Performance of Electric Utilities : Indicators and Benchmarking in Sub-Saharan Africa

Simple item page
dc.contributor.authorTallapragada V.S.N., Prasad
dc.contributor.authorShkaratan, Maria
dc.contributor.authorIzaguirre, Ada Karina
dc.contributor.authorHelleranta, Jaakko
dc.contributor.authorRahman, Saifur
dc.contributor.authorBergman, Sten
dc.date.accessioned2013-03-28T16:38:43Z
dc.date.available2013-03-28T16:38:43Z
dc.date.issued2009
dc.description.abstractPerformance of electric utilities is essential for the reform of the electricity sector in the Sub-Saharan Africa (SSA) countries. The World Bank is leading a number of initiatives to improve electric utility performance in SSA. The Africa Energy unit of the World Bank recently introduced the Electric Utility Capacity Assistance Program (EUCAP) for Africa. Among other activities, the EUCAP aims to collate relevant utility performance data within the context of the Bank operations, with the dual objective of assessing the impact of reforms and motivating utility management to achieve better outcomes. In order to reach this objective, performance benchmarking approach was developed. In this approach, benchmarking starts with the selection of the Key Performance Indices (KPIs) reflecting major elements of utility day-to-day operations, including technical, operational and financial. Then a framework to compare performance of the sector in various countries and among utilities using these indices is applied.en
dc.identifierhttp://documents.worldbank.org/curated/en/2009/01/16338434/sub-saharan-africa-monitoring-performance-electric-utilities-indicators-benchmarking-sub-saharan-africa
dc.identifier.doi10.1596/13030
dc.identifier.urihttps://hdl.handle.net/10986/13030
dc.languageEnglish
dc.language.isoen_US
dc.publisherWorld Bank, Washington, DC
dc.rightsCC BY 3.0 IGO
dc.rights.holderWorld Bank
dc.rights.urihttp://creativecommons.org/licenses/by/3.0/igo/
dc.subjectACCESS TO ELECTRICITY
dc.subjectACCOUNTS RECEIVABLE
dc.subjectADA
dc.subjectAMOUNT OF POWER
dc.subjectAPPROACH
dc.subjectASSET CONDITION
dc.subjectASSETS
dc.subjectAVAILABILITY
dc.subjectBANK LENDING
dc.subjectBENCHMARK
dc.subjectBENCHMARKING
dc.subjectBENCHMARKS
dc.subjectBEST PRACTICE
dc.subjectBEST PRACTICES
dc.subjectBILL COLLECTION
dc.subjectBILL COLLECTION RATE
dc.subjectBLOCK TARIFF
dc.subjectBLOCK TARIFFS
dc.subjectBUSINESSES
dc.subjectCAPABILITIES
dc.subjectCAPABILITY
dc.subjectCAPACITY FACTOR
dc.subjectCAPITAL EXPENSES
dc.subjectCOAL
dc.subjectCOLLECTION EFFICIENCY
dc.subjectCOMMERCIAL EFFICIENCY
dc.subjectCOMMERCIAL TRANSACTIONS
dc.subjectCOMPONENTS
dc.subjectCONNECTED CUSTOMERS
dc.subjectCONNECTED HOUSEHOLDS
dc.subjectCONNECTIVITY
dc.subjectCONSUMER DISSATISFACTION
dc.subjectCONSUMPTION LEVELS
dc.subjectCONSUMPTION OF ELECTRICITY
dc.subjectCONSUMPTION OF POWER
dc.subjectCOST OF ELECTRICITY
dc.subjectCOST OF POWER
dc.subjectCOST RECOVERY
dc.subjectCUSTOMER MIX
dc.subjectCUSTOMER RELATIONS
dc.subjectCUSTOMER SERVICE
dc.subjectDATA ENCRYPTION
dc.subjectDATA SELECTION
dc.subjectDATABASE DESIGN
dc.subjectDAY-TO-DAY OPERATIONS
dc.subjectDECISION MAKING
dc.subjectDISPUTE RESOLUTION
dc.subjectDISTRIBUTION INFRASTRUCTURES
dc.subjectDISTRIBUTION LOSSES
dc.subjectDISTRIBUTION OF ELECTRICITY
dc.subjectDISTRIBUTION SYSTEM
dc.subjectE-MAIL
dc.subjectE-MAIL ADDRESS
dc.subjectECONOMIC DEVELOPMENT
dc.subjectECONOMIC INDICATORS
dc.subjectECONOMIES OF SCALE
dc.subjectELECTRIC POWER
dc.subjectELECTRIC UTILITIES
dc.subjectELECTRIC UTILITY
dc.subjectELECTRICITY CONSUMPTION
dc.subjectELECTRICITY DISTRIBUTION
dc.subjectELECTRICITY GENERATION
dc.subjectELECTRICITY PRICE
dc.subjectELECTRICITY PRODUCERS
dc.subjectELECTRICITY PRODUCTION
dc.subjectELECTRICITY SECTOR
dc.subjectELECTRICITY SUPPLY
dc.subjectELECTRICITY TARIFFS
dc.subjectELECTRICITY UTILITIES
dc.subjectELECTRIFICATION
dc.subjectENCRYPTION
dc.subjectEND USERS
dc.subjectEND-USER
dc.subjectEND-USERS
dc.subjectENERGY DEVELOPMENT
dc.subjectENERGY OUTLOOK
dc.subjectENGINEERING
dc.subjectENTERPRISE SURVEY
dc.subjectENTERPRISE SURVEYS
dc.subjectEQUIPMENT
dc.subjectFINANCIAL PERFORMANCE
dc.subjectFIXED CHARGE
dc.subjectFRAUD
dc.subjectGAS
dc.subjectGDP
dc.subjectGENERATION
dc.subjectGENERATION CAPACITY
dc.subjectGRID = ELECTRICITY
dc.subjectGRID CONNECTIONS
dc.subjectGRID POWER
dc.subjectGROWTH IN ELECTRICITY CONSUMPTION
dc.subjectGROWTH RATE
dc.subjectGROWTH RATES
dc.subjectHARDWARE
dc.subjectHEAT
dc.subjectHOLDING COMPANY
dc.subjectHOUSEHOLD ACCESS
dc.subjectHOUSEHOLD CONSUMPTION
dc.subjectINCOME
dc.subjectINCOME GROUPS
dc.subjectINCOME LEVELS
dc.subjectINDUSTRIAL PRODUCTION
dc.subjectINEFFICIENCY
dc.subjectINFORMATION TECHNOLOGY
dc.subjectINNOVATION
dc.subjectINPUT DATA
dc.subjectINSTALLATION
dc.subjectINTERFACES
dc.subjectINTERNATIONAL ENERGY
dc.subjectINTERNATIONAL STANDARDS
dc.subjectINTRANET
dc.subjectINVENTORY
dc.subjectINVENTORY MANAGEMENT
dc.subjectLEVEL OF CONSUMPTION
dc.subjectLOAD FACTOR
dc.subjectMAINTENANCE COST
dc.subjectMANAGEMENT SYSTEM
dc.subjectMANAGERIAL INEFFICIENCY
dc.subjectMANPOWER REQUIREMENT
dc.subjectMATERIAL
dc.subjectMENU
dc.subjectMIDDLE INCOME COUNTRIES
dc.subjectNUMBER OF CUSTOMERS
dc.subjectOIL
dc.subjectOIL PRICES
dc.subjectPEAK DEMAND
dc.subjectPEAK LOAD
dc.subjectPER CAPITA INCOME
dc.subjectPERFORMANCE INDICATORS
dc.subjectPOWER CONSUMPTION
dc.subjectPOWER CORPORATION
dc.subjectPOWER DEMAND
dc.subjectPOWER DISTRIBUTION
dc.subjectPOWER GENERATORS
dc.subjectPOWER PLANTS
dc.subjectPOWER SECTOR
dc.subjectPOWER SECTOR REFORM
dc.subjectPOWER SYSTEM
dc.subjectPREPAYMENT
dc.subjectPRIVATE SECTOR
dc.subjectPRIVATE SECTOR PARTICIPATION
dc.subjectPRODUCTION COSTS
dc.subjectPRODUCTION OF POWER
dc.subjectPRODUCTION PROCESS
dc.subjectPROTOCOL
dc.subjectQUALITY OF SERVICE
dc.subjectRELIABILITY
dc.subjectRESIDENTIAL CUSTOMERS
dc.subjectRESIDENTIAL PRICES
dc.subjectRESULT
dc.subjectRESULTS
dc.subjectREVENUE COLLECTION
dc.subjectRURAL ACCESS
dc.subjectTARGETS
dc.subjectTARIFF LEVELS
dc.subjectTARIFF STRUCTURE
dc.subjectTECHNICAL ASPECTS
dc.subjectTECHNICAL STANDARDS
dc.subjectTIME FRAME
dc.subjectTOTAL COSTS
dc.subjectTOTAL REVENUE
dc.subjectTRANSFORMERS
dc.subjectTRANSMISSION
dc.subjectTRANSMISSION LOSSES
dc.subjectUSER
dc.subjectUSERS
dc.subjectUTILITY CAPACITY
dc.subjectVEHICLES
dc.subjectVOLTAGE
dc.subjectWATER DISTRIBUTION
dc.subjectWEB
dc.subjectWEB PRESENCE
dc.subjectWEBSITE
dc.titleMonitoring Performance of Electric Utilities : Indicators and Benchmarking in Sub-Saharan Africaen
dspace.entity.typePublication
okr.crosscuttingsolutionareaJobs
okr.date.disclosure2012-06-06
okr.date.doiregistration2025-05-07T11:02:56.978445Z
okr.doctypeEconomic & Sector Work::Energy Study
okr.doctypeEconomic & Sector Work
okr.docurlhttp://documents.worldbank.org/curated/en/2009/01/16338434/sub-saharan-africa-monitoring-performance-electric-utilities-indicators-benchmarking-sub-saharan-africa
okr.globalpracticeMacroeconomics and Fiscal Management
okr.globalpracticeTransport and ICT
okr.globalpracticeTransport and ICT
okr.globalpracticeTrade and Competitiveness
okr.globalpracticeEnergy and Extractives
okr.guid112411468002404083
okr.identifier.externaldocumentum000427087_20120606124312
okr.identifier.internaldocumentum16338434
okr.identifier.report69562
okr.language.supporteden
okr.pdfurlhttp://www-wds.worldbank.org/external/default/WDSContentServer/WDSP/IB/2012/06/06/000427087_20120606124312/Rendered/PDF/695620ESW0P0990ectricutilitiesAFTEG.pdfen
okr.region.administrativeAfrica
okr.region.geographicalSub-Saharan Africa
okr.topicPrivate Sector Development::E-Business
okr.topicTechnology Industry
okr.topicInfrastructure Economics and Finance::Infrastructure Economics
okr.topicEconomic Theory and Research
okr.topicEnergy::Energy Production and Transportation
okr.topicIndustry
okr.topicMacroeconomics and Economic Growth
okr.unitAFT: Energy (AFTEG)
okr.volume1 of 1
Files
Original bundle
Now showing 1 - 2 of 2
Thumbnail Image
Name:
695620ESW0P0990ectricutilitiesAFTEG.pdf
Size:
8.14 MB
Format:
Adobe Portable Document Format
Download
No Thumbnail Available
Name:
695620ESW0P0990ectricutilitiesAFTEG.txt
Size:
654.67 KB
Format:
Plain Text
Download
License bundle
Now showing 1 - 1 of 1
No Thumbnail Available
Name:
license.txt
Size:
1.71 KB
Format:
Plain Text
Description:
Download
Collections
Energy Study