Publication:
Voice, Choice, and Decision 2 : A Study of Local Basic Service Delivery in Cambodia

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dc.contributor.authorWorld Bank
dc.contributor.authorThe Asia Foundation
dc.date.accessioned2014-01-30T21:07:23Z
dc.date.available2014-01-30T21:07:23Z
dc.date.issued2013-03
dc.description.abstractThe Voice, Choice and Decision (VCD): a study of local governance processes in Cambodia (VCD1) study, conducted in 2011, led to a set of useful insights into the channels through which citizens are heard in commune level decision-making. It presented the formal and informal framework for, and constraints to, citizens' voicing issues, and the overall downward accountability framework of commune and sangkats in Cambodia. The findings of this exploration provide policy makers, development partners and other stakeholders significantly more detail and in-depth understanding of commune decision-making processes and the engagement of citizens, informing both quantitative studies and the very extensive literature on decentralization reform. Voice, Choice and Decision: local basic service delivery: (VCD2) aims to generate better understanding of the platform for citizen and user voice in basic service delivery by considering, in detail, the nature, scope and role of local agents (committees, institutions, individuals) established to implement sector policies, and to identify any other informal channels for the voice of citizens and users of services. In its final form, the study focuses on developing an understanding of voice and accountability in three sectors, health, education and rural water supply. The research and documentation adopted a common framework to the extent possible, considering, in the first instance, what was intended by policy (the arena, organizations, roles and relationships), and comparing this with the reality on the ground in each of the sectors. This final paper then considers the cross cutting themes, identifying the commonalities and differences between these sectors.en
dc.identifierhttp://documents.worldbank.org/curated/en/2013/03/18521452/second-voice-choice-decision-vcd2-study-local-basic-service-delivery-cambodia
dc.identifier.doi10.1596/16758
dc.identifier.urihttps://hdl.handle.net/10986/16758
dc.languageEnglish
dc.language.isoen_US
dc.publisherWorld Bank, Washington, DC
dc.rightsCC BY 3.0 IGO
dc.rights.holderWorld Bank
dc.rights.urihttp://creativecommons.org/licenses/by/3.0/igo/
dc.subjectACCESS TO HEALTH
dc.subjectACCESS TO INFORMATION
dc.subjectACCOUNTABILITIES
dc.subjectACCOUNTABILITY
dc.subjectACCOUNTABILITY MECHANISMS
dc.subjectACCOUNTABILITY RELATIONSHIPS
dc.subjectACCOUNTABILITY SYSTEM
dc.subjectATTITUDINAL CHANGE
dc.subjectAWARENESS RAISING
dc.subjectBASIC SERVICE
dc.subjectBASIC SERVICES
dc.subjectBIRTH CONTROL
dc.subjectBUDGET PLANNING
dc.subjectCAPACITY BUILDING
dc.subjectCAPACITY DEVELOPMENT
dc.subjectCBO
dc.subjectCITIZEN
dc.subjectCITIZEN ENGAGEMENT
dc.subjectCITIZEN GROUPS
dc.subjectCITIZEN PARTICIPATION
dc.subjectCITIZEN VOICE
dc.subjectCITIZENS
dc.subjectCIVIL SOCIETY
dc.subjectCLEANLINESS
dc.subjectCOLLABORATION
dc.subjectCOLLECTIVE ACTION
dc.subjectCOMMUNES
dc.subjectCOMMUNICABLE DISEASES
dc.subjectCOMMUNITY GROUPS
dc.subjectCOMMUNITY LEADERS
dc.subjectCOMMUNITY MEMBERS
dc.subjectCOMMUNITY PARTICIPATION
dc.subjectCOMMUNITY SCORECARDS
dc.subjectCOMPLAINTS
dc.subjectCONFIDENCE
dc.subjectCONFLICT OF INTEREST
dc.subjectCONSENSUS
dc.subjectCONSENSUS BUILDING
dc.subjectCONSULTATION
dc.subjectCONSULTATION PROCESS
dc.subjectCONSULTATIONS
dc.subjectCREDIBILITY
dc.subjectDATA COLLECTION
dc.subjectDECISION-MAKERS
dc.subjectDECISION-MAKING PROCESSES
dc.subjectDECISIONMAKING
dc.subjectDISTRICTS
dc.subjectEDUCATION SECTOR
dc.subjectEDUCATION SERVICE DELIVERY
dc.subjectFACILITATORS
dc.subjectFAMILY PLANNING
dc.subjectFEMALE
dc.subjectFIELDWORK
dc.subjectFIGURES
dc.subjectGOVERNANCE PROCESSES
dc.subjectGOVERNMENT SERVICES
dc.subjectGOVERNMENTAL ORGANIZATION
dc.subjectGOVERNMENTAL ORGANIZATIONS
dc.subjectHEALTH EDUCATION
dc.subjectHEALTH OUTCOMES
dc.subjectHEALTH POLICY
dc.subjectHEALTH SERVICES
dc.subjectHOSPITALS
dc.subjectHOUSEHOLDS
dc.subjectHUMAN DEVELOPMENT
dc.subjectHYGIENE
dc.subjectIMPROVEMENTS IN HEALTH
dc.subjectINITIATIVE
dc.subjectINSTITUTIONAL ARRANGEMENTS
dc.subjectINSTITUTIONAL CAPACITY
dc.subjectINSTITUTIONAL DEVELOPMENT
dc.subjectINTERMEDIARIES
dc.subjectINTERMEDIARY
dc.subjectINTERVENTION
dc.subjectINTERVENTIONS
dc.subjectINTERVIEWS
dc.subjectLEADERSHIP
dc.subjectLEVELS OF PARTICIPATION
dc.subjectLINE MINISTRIES
dc.subjectLIVING CONDITIONS
dc.subjectLOCAL AUTHORITIES
dc.subjectLOCAL COMMUNITIES
dc.subjectLOCAL GOVERNANCE
dc.subjectLOCAL GOVERNMENT
dc.subjectLOCAL GROUPS
dc.subjectLOCAL INSTITUTIONS
dc.subjectMOBILIZATION
dc.subjectMORTALITY
dc.subjectNATIONAL LEVEL
dc.subjectNUTRITION
dc.subjectOPENNESS
dc.subjectOUTREACH
dc.subjectOUTREACH WORK
dc.subjectPARTICIPATORY MECHANISMS
dc.subjectPARTICIPATORY PROCESS
dc.subjectPARTICIPATORY PROCESSES
dc.subjectPATIENTS
dc.subjectPATRONAGE
dc.subjectPERFORMANCE INDICATORS
dc.subjectPOLITICAL ECONOMY
dc.subjectPOLITICIANS
dc.subjectPOVERTY ALLEVIATION
dc.subjectPOVERTY REDUCTION
dc.subjectPREGNANT WOMEN
dc.subjectPREPARATION
dc.subjectPRIMARY HEALTH CARE
dc.subjectPROCUREMENT
dc.subjectPROJECT IMPLEMENTATION
dc.subjectPROMOTING HEALTH
dc.subjectPUBLIC HEALTH
dc.subjectPUBLIC SERVICE DELIVERY
dc.subjectQUANTITATIVE RESEARCH
dc.subjectRECONSTRUCTION
dc.subjectREMOTE COMMUNITIES
dc.subjectRURAL AREAS
dc.subjectRURAL DEVELOPMENT
dc.subjectSANCTIONS
dc.subjectSELF-HELP
dc.subjectSERVICE DELIVERY
dc.subjectSERVICE DELIVERY SYSTEM
dc.subjectSERVICE PROVIDERS
dc.subjectSHOPS
dc.subjectSOCIAL ACCOUNTABILITY
dc.subjectSOCIAL PROTECTION
dc.subjectSOCIAL SERVICES
dc.subjectSOCIAL STRUCTURE
dc.subjectSOCIAL STRUCTURES
dc.subjectSTAKEHOLDER
dc.subjectSTAKEHOLDER ENGAGEMENT
dc.subjectSTAKEHOLDERS
dc.subjectSTANDARDS OF SERVICE
dc.subjectTRUSTWORTHINESS
dc.subjectURBAN AREAS
dc.subjectUSER GROUPS
dc.subjectVACCINATION
dc.subjectVICTIMS
dc.subjectVILLAGE
dc.subjectVILLAGE DEVELOPMENT
dc.subjectVILLAGE LEVEL
dc.subjectVILLAGES
dc.subjectWORKERS
dc.subjectYOUTH
dc.titleVoice, Choice, and Decision 2 : A Study of Local Basic Service Delivery in Cambodiaen
dspace.entity.typePublication
okr.date.disclosure2013-11-18
okr.date.doiregistration2025-05-07T11:12:13.455682Z
okr.doctypeEconomic & Sector Work::Other Social Protection Study
okr.doctypeEconomic & Sector Work
okr.docurlhttp://documents.worldbank.org/curated/en/2013/03/18521452/second-voice-choice-decision-vcd2-study-local-basic-service-delivery-cambodia
okr.globalpracticeSocial, Urban, Rural and Resilience
okr.globalpracticeGovernance
okr.globalpracticeGovernance
okr.guid261141468016187813
okr.identifier.externaldocumentum000333037_20131118115552
okr.identifier.internaldocumentum18521452
okr.identifier.report82654
okr.language.supporteden
okr.pdfurlhttp://www-wds.worldbank.org/external/default/WDSContentServer/WDSP/IB/2013/11/18/000333037_20131118115552/Rendered/PDF/826540ESW0whit00Box379873B00PUBLIC0.pdfen
okr.region.administrativeEast Asia and Pacific
okr.region.countryCambodia
okr.sectorPublic Administration, Law, and Justice::Sub-national government administration
okr.sectorPublic Administration, Law, and Justice::Public administration- Health
okr.themePublic sector governance::Decentralization
okr.themeSocial dev/gender/inclusion::Participation and civic engagement
okr.themeHuman development
okr.topicHealth Monitoring and Evaluation
okr.topicPublic Sector Corruption and Anticorruption Measures
okr.topicSocial Development::Social Accountability
okr.topicHousing and Human Habitats
okr.topicGovernance::Governance Indicators
okr.topicCommunities and Human Settlements
okr.topicPublic Sector Development
okr.topicHealth
okr.topicNutrition and Population
okr.unitSoutheast Asia Sustainable Dev (EASTS)
okr.volume1 of 1
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