Publication: Internal Delegation Contracts for Water in Uganda : An Innovative Approach to Establishing a Successful Public Utility
Date
2010-06
ISSN
Published
2010-06
Author(s)
Marin, Philippe
Muhairwe, William
Mugisha, Silver
Mugabi, Josses
Abstract
Uganda's national water utility has
become known for its successful turnaround under public
management. Less well known is that this success owes much
to the introduction of private-sector-like practices to
motivate employees. Following a mixed experience with two
short-term management contracts in Kampala, the
utility's management introduced an innovative concept
of internal delegation, inspired by public-private
partnership contracts. Local managers establish private
partnerships to operate systems under contract with the
utility, with part of their pay depending on performance.
The experience offers interesting lessons for those involved
in reforming urban water utilities in developing countries.
Citation
“Marin, Philippe; Muhairwe, William; Mugisha, Silver; Mugabi, Josses. 2010. Internal Delegation Contracts for Water in Uganda : An Innovative Approach to Establishing a Successful Public Utility. Gridlines; No. 55. © World Bank, Washington, DC. http://openknowledge.worldbank.org/entities/publication/235ad922-a61b-5676-8a8d-371a82ad8940 License: CC BY 3.0 IGO.”