Publication: Global Survey on Consumer Protection and Financial Literacy Results Brief : Regulatory Practices in 114 Economies
Date
2013
ISSN
Published
2013
Author(s)
World Bank
Abstract
Financial consumer protection and
financial education policies, in conjunction with the
regulation of financial institutions and markets, need to
ensure safe access to financial services and support
financial stability and financial inclusion objectives.
Consumer protection and financial literacy can contribute to
improved efficiency, transparency, competition, and access
to retail financial markets by reducing information
asymmetries and power imbalances among providers and users
of financial services. Rapid progress toward widespread
financial inclusion must be appropriately complemented with
checks and balances that ensure a responsible provision of
financial services and products. A number of international
efforts are in place to improve dialogue and identify best
practices in financial consumer protection. To contribute to
the international dialogue on financial consumer protection
the World Bank in conjunction with Fin-CoNet, an
international cooperation platform for supervisory agencies
in the area of financial consumer protection, conducted a
global survey on consumer protection and financial literacy
to collect information from financial regulatory agencies in
114 economies. This brief summarizes the key results of the
survey and accompanies the release of the data collected to
provide timely feedback on the results.
Citation
“World Bank. 2013. Global Survey on Consumer Protection and Financial Literacy Results Brief : Regulatory Practices in 114 Economies. © Washington, DC. http://hdl.handle.net/10986/18977 License: CC BY 3.0 IGO.”