Publication:
Alternative Delivery Channels and Impacts: Agent Banking

dc.contributor.authorBuri, Sinja
dc.contributor.authorCull, Robert
dc.contributor.authorGiné, Xavier
dc.date.accessioned2023-02-13T19:40:26Z
dc.date.accessioned2023-03-06T15:49:56Z
dc.date.available2023-02-13T19:40:26Zt
dc.date.available2023-03-06T15:49:56Z
dc.date.issued2023-02
dc.description.abstractThis paper reviews evidence on agent networks of microfinance institutions and other financial services providers, which have expanded rapidly in recent years in some low- and middle-income contexts. There is emerging evidence that clients become more financially active as a result of the convenience and security of transacting with agents, especially with respect to depositing, withdrawing, and transferring funds. Agent networks could also help increase the savings of low-income clients, although evidence suggests that commitment devices may also be required, and there is little evidence that agents expand credit to clients, although they can facilitate loan repayment. Building on their physical and social proximity to customers, agents can become a potential gateway for expanding and deepening financial inclusion, but the pricing of agent transactions and consumer protection remain important considerations.en
dc.identifierhttp://documents.worldbank.org/curated/en/099032402012335781/IDU0fcd7eb6100a390455a08a5e072caf3733bb0
dc.identifier.doi10.1596/1813-9450-10290
dc.identifier.urihttps://hdl.handle.net/10986/39407
dc.languageEnglish
dc.language.isoen
dc.publisherWorld Bank, Washington, DC
dc.relation.ispartofseriesPolicy Research Working Papers;10290
dc.rightsCC BY 3.0 IGO
dc.rights.holderWorld Bank
dc.rights.urihttp://creativecommons.org/licenses/by/3.0/igo
dc.subjectMICROFINANCE
dc.subjectMICROFINANCE CHANNEL DEVELOPMENT
dc.subjectMICROFINANCE PRODUCT DEVELOPMENT
dc.subjectTRANSFORMATION OF MICROFINANCE INSTITUTIONS
dc.subjectFINANCIAL INCLUSION
dc.subjectACCESS TO BANKING
dc.titleAlternative Delivery Channels and Impactsen
dc.title.subtitleAgent Bankingen
dc.typeWorking Paperen
dc.typeDocument de travailfr
dc.typeDocumento de trabajoes
dspace.entity.typePublication
okr.date.disclosure2023-02
okr.date.lastmodified2023-02-01T00:00:00Zen
okr.doctypeWorking Papers
okr.doctypeWorking Papers::Policy Research Working Papers
okr.docurlhttp://documents.worldbank.org/curated/en/099032402012335781/IDU0fcd7eb6100a390455a08a5e072caf3733bb0
okr.guid099032402012335781
okr.identifier.doi10.1596/1813-9450-10290
okr.identifier.externaldocumentumIDU-fcd7eb61-0a39-455a-8a5e-72caf3733bb0
okr.identifier.internaldocumentum33992586
okr.identifier.reportWPS10290
okr.importedtrueen
okr.language.supporteden
okr.pdfurlhttp://documents.worldbank.org/curated/en/099032402012335781/pdf/IDU0fcd7eb6100a390455a08a5e072caf3733bb0.pdfen
okr.topicRural Development::Rural Microfinance and SMEs
okr.topicFinance and Financial Sector Development::Access to Finance
okr.topicFinance and Financial Sector Development::Banks & Banking Reform
okr.topicFinance and Financial Sector Development::Financial Literacy
okr.topicFinance and Financial Sector Development::Microfinance
okr.unitDECRG: Finance & Priv Sec Devt (DECFP)
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