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Digital Technology Uses among Informal Micro-Sized Firms: Productivity and Jobs Outcomes in Senegal

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dc.contributor.authorAtiyas, Ä°zak
dc.contributor.authorDutz, Mark A.
dc.date.accessioned2021-03-11T15:04:02Z
dc.date.available2021-03-11T15:04:02Z
dc.date.issued2021-03
dc.description.abstractThis paper explores the use of digital technologies among informal micro-sized firms in Senegal, their association with productivity, sales, exports and jobs, and the role of age and gender dimensions of enterprise owners. The study uses a new national sample of over 500 firms, of which over 90 percent are not fully formal and over 95 percent are micro-sized, employing five or fewer full-time employees. The analysis finds that using a 2G mobile phone is significantly positively correlated both with productivity and sales, and using a smartphone is associated with an additional premium relative to using a 2G. The largest statistically significant conditional correlate of productivity, sales and jobs is a more specialized internal-to-the-firm management technology proxying for management capabilities more generally, namely inventory control/point of sales (POS) software. Use of digital technologies to facilitate external-to-the-firm transactions, namely using mobile money to pay suppliers and to receive payments from customers are also statistically significant conditional correlates of productivity and sales. Using a smartphone is also positively correlated with exporting (while using only a 2G phone is not). Finally, there are significant digital divides in the use of digital technologies across age and gender groupings.en
dc.identifierhttp://documents.worldbank.org/curated/en/687571615321246974/Digital-Technology-Uses-among-Informal-Micro-Sized-Firms-Productivity-and-Jobs-Outcomes-in-Senegal
dc.identifier.doi10.1596/1813-9450-9573
dc.identifier.urihttps://hdl.handle.net/10986/35251
dc.languageEnglish
dc.publisherWorld Bank, Washington, DC
dc.relation.ispartofseriesPolicy Research Working Paper;No. 9573
dc.rightsCC BY 3.0 IGO
dc.rights.holderWorld Bank
dc.rights.urihttp://creativecommons.org/licenses/by/3.0/igo
dc.subjectINTERNET ACCESS
dc.subjectMICROENTERPRISES
dc.subjectFIRM PRODUCTIVITY
dc.subjectEMPLOYMENT
dc.subjectDIGITAL ECONOMY
dc.subjectDIGITAL TECHNOLOGY
dc.subjectSMARTPHONE
dc.subjectINCLUSION
dc.subjectINFORMALITY
dc.titleDigital Technology Uses among Informal Micro-Sized Firmsen
dc.title.subtitleProductivity and Jobs Outcomes in Senegalen
dc.typeWorking Paperen
dc.typeDocument de travailfr
dc.typeDocumento de trabajoes
dspace.entity.typePublication
okr.crossref.titleDigital Technology Uses among Informal Micro-Sized Firms: Productivity and Jobs Outcomes in Senegal
okr.date.disclosure2021-03-09
okr.date.doiregistration2025-04-10T11:29:43.993798Z
okr.doctypePublications & Research
okr.doctypePublications & Research::Policy Research Working Paper
okr.docurlhttp://documents.worldbank.org/curated/en/687571615321246974/Digital-Technology-Uses-among-Informal-Micro-Sized-Firms-Productivity-and-Jobs-Outcomes-in-Senegal
okr.guid687571615321246974
okr.identifier.doi10.1596/1813-9450-9573
okr.identifier.externaldocumentum090224b08838e5ac_1_0
okr.identifier.internaldocumentum32895856
okr.identifier.reportWPS9573
okr.importedtrueen
okr.language.supporteden
okr.pdfurlhttp://documents.worldbank.org/curated/en/687571615321246974/pdf/Digital-Technology-Uses-among-Informal-Micro-Sized-Firms-Productivity-and-Jobs-Outcomes-in-Senegal.pdfen
okr.region.administrativeAfrica
okr.region.administrativeAfrica Western and Central (AFW)
okr.region.countrySenegal
okr.statistics.combined2407
okr.statistics.dr687571615321246974
okr.statistics.drstats1742
okr.topicInformation and Communication Technologies::Digital Divide
okr.topicInformation and Communication Technologies::Information Technology
okr.topicPrivate Sector Development::Microenterprises
okr.topicPrivate Sector Development::Private Sector Economics
okr.topicSocial Protections and Labor::Employment and Unemployment
okr.unitOffice of the Chief Economist, Africa Region
relation.isAuthorOfPublication2939efe1-3653-5554-bb5b-89bf213ca445
relation.isAuthorOfPublication.latestForDiscovery2939efe1-3653-5554-bb5b-89bf213ca445
relation.isSeriesOfPublication26e071dc-b0bf-409c-b982-df2970295c87
relation.isSeriesOfPublication.latestForDiscovery26e071dc-b0bf-409c-b982-df2970295c87
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