Publication:
Impact of Counseling on Knowledge, Feelings and Actions of Over-Indebted Borrowers in Tajikistan

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dc.contributor.authorWorld Bank Group
dc.date.accessioned2016-11-18T19:36:52Z
dc.date.available2016-11-18T19:36:52Z
dc.date.issued2016-09-01
dc.description.abstractA growing body of empirical work suggests that personalized, just-in-time consultation about financial decision-making, with an emphasis on goal-setting, may be more effective to bring about improvements in financial consumer behavior than generalized, classroom-style education. With this in mind, IFC piloted campaigns to provide free, neutral, confidential financial counseling services to consumers in Tajikistan in early 2016, attracting about five thousand participants. Consultations included identification of personal financial goals, mapping out of major upcoming expenses and income, identification of risks, and opportunities for savings. In order to assess the impact of counseling campaigns on consumers’ knowledge about their financial standing, feelings of readiness and capability to make good decisions, and actions to better balance income and expenses, maintain a household budget, IFC carried out an impact assessment of participants and control groups from two of the cities, Kurgantiube and Kulyab, at 0-, 3- and 6-months from the time of the counseling campaigns. The results provide valuable insights into the ways that counseling can drive financial consumers to change their behavior.en
dc.identifierhttp://documents.worldbank.org/curated/en/747971477547072566/Impact-of-counseling-on-knowledge-feelings-and-actions-of-over-indebted-borrowers-in-Tajikistan
dc.identifier.doi10.1596/25384
dc.identifier.urihttps://hdl.handle.net/10986/25384
dc.languageEnglish
dc.language.isoen_US
dc.publisherWorld Bank, Washington, DC
dc.rightsCC BY 3.0 IGO
dc.rights.holderWorld Bank
dc.rights.urihttp://creativecommons.org/licenses/by/3.0/igo/
dc.subjectindebtedness
dc.subjectfinancial literacy
dc.subjectfinancial counseling
dc.subjecthousehold financial planning
dc.titleImpact of Counseling on Knowledge, Feelings and Actions of Over-Indebted Borrowers in Tajikistanen
dc.typeReporten
dc.typeRapportfr
dc.typeInformees
dspace.entity.typePublication
okr.crossref.titleImpact of Counseling on Knowledge, Feelings and Actions of Over-Indebted Borrowers in Tajikistan
okr.date.disclosure2016-10-27
okr.doctypeEconomic & Sector Work::Other Financial Sector Study
okr.doctypeEconomic & Sector Work
okr.docurlhttp://documents.worldbank.org/curated/en/747971477547072566/Impact-of-counseling-on-knowledge-feelings-and-actions-of-over-indebted-borrowers-in-Tajikistan
okr.guid747971477547072566
okr.guid183281477550157846
okr.identifier.doi10.1596/25384
okr.identifier.externaldocumentum090224b08467ab83_1_0
okr.identifier.internaldocumentum26892498
okr.identifier.report109531
okr.importedtrue
okr.language.supporteden
okr.pdfurlhttp://documents.worldbank.org/curated/en/747971477547072566/pdf/109531-WP-ENGLISH-TJ-ImpactFinCouncelingBehavior-EN-PUBLIC.pdfen
okr.region.administrativeEurope and Central Asia
okr.region.countryTajikistan
okr.topicFinance and Financial Sector Development::Financial Literacy
okr.unitInternational Finance Corporation
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