Publication:
Building Trust in Government through Citizen Engagement

Simple item page
dc.contributor.authorKumagai, Saki
dc.contributor.authorIorio, Federica
dc.date.accessioned2020-02-19T16:56:33Z
dc.date.available2020-02-19T16:56:33Z
dc.date.issued2020-02
dc.description.abstractThis paper explores questions related to trust in government and citizen engagement based on a literature review and consultations with experts and World Bank practitioners. The authors unpack the understanding of what trust is by shedding light on different types of trust and their measurements, explore the relationship between trust and citizen engagement, briefly discuss what governments can do to improve their citizens' trust in institutions, and conclude with areas for further exploration. This paper suggests trust in government and citizen engagement form a mutually reinforcing, interdependent dynamic in policy formation that is affected by common attributes and affect development outcomes and effectiveness. It is one in a series of four notes from the Governance Global Practice on citizen engagement in the areas of fragile, conflict, and violence situations, open government, trust, and emerging technology.en
dc.identifierhttp://documents.worldbank.org/curated/en/440761581607070452/Building-Trust-in-Government-through-Citizen-Engagement
dc.identifier.doi10.1596/33346
dc.identifier.urihttps://hdl.handle.net/10986/33346
dc.languageEnglish
dc.publisherWorld Bank, Washington, DC
dc.rightsCC BY 3.0 IGO
dc.rights.holderWorld Bank
dc.rights.urihttp://creativecommons.org/licenses/by/3.0/igo
dc.subjectCITIZEN ENGAGEMENT
dc.subjectTRANSPARENCY
dc.subjectGOVERNANCE
dc.subjectPUBLIC SECTOR REFORM
dc.subjectPOLITICAL TRUST
dc.titleBuilding Trust in Government through Citizen Engagementen
dc.typeWorking Paperen
dc.typeDocument de travailfr
dc.typeDocumento de trabajoes
dspace.entity.typePublication
okr.crossref.titleBuilding Trust in Government through Citizen Engagement
okr.date.disclosure2020-02-13
okr.doctypePublications & Research
okr.doctypePublications & Research::Working Paper
okr.docurlhttp://documents.worldbank.org/curated/en/440761581607070452/Building-Trust-in-Government-through-Citizen-Engagement
okr.guid440761581607070452
okr.identifier.doi10.1596/33346
okr.identifier.externaldocumentum090224b087b73654_2_0
okr.identifier.internaldocumentum31781594
okr.identifier.report146037
okr.importedtrueen
okr.language.supporteden
okr.pdfurlhttp://documents.worldbank.org/curated/en/440761581607070452/pdf/Building-Trust-in-Government-through-Citizen-Engagement.pdfen
okr.topicGovernance::National Governance
okr.topicGovernance::Politics and Government
okr.topicSocial Development::Participations and Civic Engagement
okr.topicPublic Sector Development::Public Sector Management and Reform
okr.unitGovernance Global Practice
Files
Original bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
Building-Trust-in-Government-through-Citizen-Engagement.pdf
Size:
2.19 MB
Format:
Adobe Portable Document Format
Download
License bundle
Now showing 1 - 1 of 1
No Thumbnail Available
Name:
license.txt
Size:
1.71 KB
Format:
Plain Text
Description:
Download
Collections
Other papers