Publication:
Pathways toward digitalization in Social Protection and Labor (SPL) service delivery

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dc.contributor.authorLowe, Christina
dc.contributor.authorRigolini, Jamele
dc.contributor.authorSolbes Castro, Lucia
dc.contributor.authorBastagli, Francesca
dc.date.accessioned2023-10-16T19:50:56Z
dc.date.available2023-10-16T19:50:56Z
dc.date.issued2023-10-16
dc.description.abstractThis paper offers three key contributions to the excising literature. Firstly, it reviews the use of technology across each phase of delivering social protection and labor (SPL) benefits and services. Secondly, it reviews evidence on potential outcomes arising from digitalization initiatives, and identifies factors and conditions that facilitate successful design and implementation. Lastly, the paper outlines a conceptual framework for different digitalizing pathways. This framework distinguishes between: (1) the progressive digitalization of analog core SPL architecture; (2) ‘leapfrogging’ innovations, which use novel digital approaches from the outset in contexts where SPL provision is nascent and traditional core architecture does not exist; and (3) the use of supporting technologies that may be helpful in their own right but neither contribute to, nor rely on, to digitalization of core SPL architectureen
dc.identifierhttp://documents.worldbank.org/curated/en/099100523151038686/P173530036a7f30f60899c06a6172040bf3
dc.identifier.doi10.1596/40473
dc.identifier.urihttps://openknowledge.worldbank.org/handle/10986/40473
dc.languageEnglish
dc.language.isoen
dc.publisherWorld Bank, Washington, D.C.
dc.relation.ispartofseriesSocial Proptection & Jobs Discussion Paper; 2307
dc.rightsCC BY-NC 3.0 IGO
dc.rights.holderWorld Bank
dc.rights.urihttps://creativecommons.org/licenses/by-nc/3.0/igo
dc.subjectDIGITALIZATION PATHWAYS
dc.subjectDIGITAL SOCIAL PROTECTION
dc.subjectDIGITAL TECHNOLOGY
dc.subjectSPL DELIVERY
dc.subjectDIGITALIZATION INITIATIVE
dc.subjectCORE SPL ARCHITECTURE
dc.subjectSUPPORTING TECHNOLOGIES
dc.subjectLEAPFROGGING INNOVATIONS
dc.titlePathways toward digitalization in Social Protection and Labor (SPL) service deliveryen
dc.typeWorking Paper
dspace.entity.typePublication
okr.crossref.titlePathways toward digitalization in Social Protection and Labor (SPL) service delivery
okr.date.disclosure2023-10-05
okr.date.lastmodified2023-10-05T00:00:00Zen
okr.doctypeWorking Paper (Numbered Series)
okr.doctypePublications & Research
okr.docurlhttp://documents.worldbank.org/curated/en/099100523151038686/P173530036a7f30f60899c06a6172040bf3
okr.guid099100523151038686
okr.identifier.docmidP173530-36a7f308-ed66-46f6-899c-6a6172040bf3
okr.identifier.doihttp://dx.doi.org/10.1596/40473
okr.identifier.externaldocumentum34175629
okr.identifier.internaldocumentum34175629
okr.identifier.report185112
okr.import.id2027
okr.importedtrueen
okr.language.supporteden
okr.pdfurlhttp://documents.worldbank.org/curated/en/099100523151038686/pdf/P173530036a7f30f60899c06a6172040bf3.pdfen
okr.region.administrativeEurope and Central Asia
okr.region.geographicalEurope
okr.sectorSocial Protection
okr.themeSocial Safety Nets,Disability,Human Development and Gender,Economic Policy,Social Protection,Social Development and Protection,Economic Growth and Planning,Labor Market Policy and Programs,Public Sector Management,Active Labor Market Programs,Social Insurance and Pensions,Administrative and Civil Service Reform,Public Administration,Social protection delivery systems
okr.topicInformation and Communication Technologies::Digital Divide
okr.topicInformation and Communication Technologies::Poverty Reduction & ICT
okr.topicInformation and Communication Technologies::ICT Policy and Strategies
okr.topicSocial Protections and Labor::Social Protections & Assistance
okr.unitSocial Protection & Labor ECA (HECSP)
relation.isAuthorOfPublicationb51f7805-9174-58dc-a585-0ca1b7edbebc
relation.isAuthorOfPublication.latestForDiscoveryb51f7805-9174-58dc-a585-0ca1b7edbebc
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