Publication:
The Global Survey of Public Servants: A Foundation for Research on Public Servants around the World

Loading...
Thumbnail Image
Files in English
English PDF (1.34 MB)
646 downloads
English Text (56.38 KB)
30 downloads
Date
2023-03
ISSN
Published
2023-03
Author(s)
Mikkelsen, Kim Sass
Fukuyama, Francis
Hasnain, Zahid
Mistree, Dinsha
Meyer-Sahling, Jan
Bersch, Katherine
Kay, Kerenssa
Editor(s)
Abstract
How do civil service management practices differ within and across governments? How do core attitudes of public servants—such as their motivation or satisfaction—differ within and across governments? Understanding how public administrations around the world function and differ is crucial for strengthening their effectiveness. Most comparative measures of bureaucracy rely on surveys of experts, households, or firms, rather than directly questioning bureaucrats. Direct surveys of public officials enable governments to benchmark themselves and scholars to study comparative public administration and the state differently, based on micro-data from actors who experience government first-hand. This paper introduces the Global Survey of Public Servants, a global initiative to collect and harmonize large-scale, comparable survey data on public servants. The Global Survey of Public Servants can help scholars compare public administrations around the world and understand the internal dynamics of governments, with the published Global Survey of Public Servants data freely available online.
Link to Data Set
Citation
Mikkelsen, Kim Sass; Fukuyama, Francis; Hasnain, Zahid; Mistree, Dinsha; Meyer-Sahling, Jan; Bersch, Katherine; Kay, Kerenssa; Rogger, Daniel; Schuster, Christian. 2023. The Global Survey of Public Servants: A Foundation for Research on Public Servants around the World. Policy Research Working Papers; 10333. © World Bank. http://hdl.handle.net/10986/39493 License: CC BY 3.0 IGO.
Associated URLs
Associated content
Report Series
Other publications in this report series
Journal
Journal Volume
Journal Issue

Related items

Showing items related by metadata.

  • Publication
    Fraud and Corruption Awareness Handbook : A Handbook for Civil Servants Involved in Public Procurement
    (Warsaw, 2013) World Bank
    This handbook is intended for government employees involved in public procurement. It provides some insights into how fraud and corruption schemes work in public investments. The handbook identifies a range of fraud and corruption indicators, or red flags, and relevant schemes that may become apparent during the life of an investment, from design to implementation. The primary focus of this handbook is fraud and corruption in procurement, with some coverage of general governance issues. It is based on the experience of Poland s Central Anti-Corruption Bureau and the World Bank s Integrity Vice Presidency, and it presents examples referring both to public investments implemented under Polish public procurement law and international competitive bidding. This handbook aims to provide support to the managers of procuring entities in conducting public procurement by identifying frequently occurring irregularities and suggesting methods of preventing them.
  • Publication
    Who Serves the Poor?
    (World Bank, Washington, DC, 2017-05) Rogger, Daniel
    Who are the civil servants that serve poor people in the developing world? This paper uses direct surveys of civil servants -- the professional body of administrators who manage government policy -- and their organizations from Ethiopia, Ghana, Indonesia, Nigeria, Pakistan and the Philippines, to highlight key aspects of their characteristics and experience of civil service life. Civil servants in the developing world face myriad challenges to serving the world's poor, from limited facilities to significant political interference in their work. There are a number of commonalities across service environments, and the paper summarizes these in a series of 'stylized facts' of the civil service in the developing world. At the same time, the particular challenges faced by a public official vary substantially across and within countries and regions. For example, measured management practices differ widely across local governments of a single state in Nigeria. Surveys of civil servants allow us to document these differences, build better models of the public sector, and make more informed policy choices.
  • Publication
    Government Analytics in Europe
    (Washington, DC: World Bank, 2024-05-29) Hasnain, Zahid; Khurshid, Ayesha; Lundy, Timothy; Rogger, Daniel
    This report is part of a collection examining how analytics using government microdata is revolutionizing public administration throughout the world. Its focus is on government analytics in the European Union. The collection is based on "The Government Analytics Handbook", a comprehensive guide to using data to understand and improve government. The reports in this collection aim to help public servants apply lessons from the Handbook to their own administrations by describing the unique opportunities and challenges for government analytics that arise in different regions. No two regions, countries, administrations, or organizations are alike—that is why using microdata to measure, understand, and improve government is so important!
  • Publication
    Implementing Public Expenditure Tracking Surveys for Results : Lessons from a Decade of Global Experience
    (World Bank, Washington, DC, 2009-11) Gurkan, Asli; Kaiser, Kai; Voorbraak, Doris
    Public Expenditure Tracking Surveys (PETS) can serve as a powerful tool to inform prevailing public financial management (PFM) practices and the extent to which government budgets link to execution and desired service delivery objectives and beneficiaries. Since the first PETS in Uganda in 1996, tracking exercises have now been conducted in over two dozen other countries, often as part of core analytical and advisory work related to PFM. This note synthesizes the findings and lessons from a number of recent PETS stocktaking exercises and indicates their potential benefits for enriching PFM and sectoral policy dialogues in a variety of country settings. Key findings include: (i) PETS have proven to be useful as part of a broader policy strategy aimed at improving service delivery results; (ii) PETS has become a brand name for very different instruments, but at its core there is a survey methodology that requires skilled technical expertise and a solid knowledge of budget execution processes; (iii) policy impact in a variety of PETS experiences could be further strengthened by stronger country ownership and effective follow-up; and (iv) the Bank could enhance PETS results through strategic partnering, and greater emphasis on dissemination and communication strategies aimed at involving actors who can foster actions on the ground.
  • Publication
    Public Service Reform in Post-Conflict Societies
    (Published by Oxford University Press on behalf of the World Bank, 2020-12-24) Blum, Jurgen Rene; Rogger, Daniel
    Building a capable public service is a key component of post-conflict state building. An effective public service is fundamental to the regulation of society, to managing public funds, and to service delivery. Yet in post-conflict environments, there is typically a tradeoff between the long-term objective of state building and securing the peace in the short term. To buy peace, political elites hand out public jobs and resources to constituents regardless of merit. Donors frequently rely on “parallel” project delivery structures rather than public servants to address citizens’ pressing service delivery needs. Both of these practices may achieve short-term objectives but undermine state building. In the face of these trade-offs, how can capable public services be built in post-conflict societies? This paper aims to summarize the evidence base regarding this question. It does so by reviewing the evidence from post-conflict settings, and by discussing the validity of findings on public service reform from non-conflict settings. Given the distinctive tradeoffs invoked by securing the peace, and limited prior research on post-conflict settings, this topic presents a wide-open research agenda.

Users also downloaded

Showing related downloaded files

  • Publication
    World Development Report 2006
    (Washington, DC, 2005) World Bank
    This year’s Word Development Report (WDR), the twenty-eighth, looks at the role of equity in the development process. It defines equity in terms of two basic principles. The first is equal opportunities: that a person’s chances in life should be determined by his or her talents and efforts, rather than by pre-determined circumstances such as race, gender, social or family background. The second principle is the avoidance of extreme deprivation in outcomes, particularly in health, education and consumption levels. This principle thus includes the objective of poverty reduction. The report’s main message is that, in the long run, the pursuit of equity and the pursuit of economic prosperity are complementary. In addition to detailed chapters exploring these and related issues, the Report contains selected data from the World Development Indicators 2005‹an appendix of economic and social data for over 200 countries. This Report offers practical insights for policymakers, executives, scholars, and all those with an interest in economic development.
  • Publication
    Lebanon Economic Monitor, Fall 2022
    (Washington, DC, 2022-11) World Bank
    The economy continues to contract, albeit at a somewhat slower pace. Public finances improved in 2021, but only because spending collapsed faster than revenue generation. Testament to the continued atrophy of Lebanon’s economy, the Lebanese Pound continues to depreciate sharply. The sharp deterioration in the currency continues to drive surging inflation, in triple digits since July 2020, impacting the poor and vulnerable the most. An unprecedented institutional vacuum will likely further delay any agreement on crisis resolution and much needed reforms; this includes prior actions as part of the April 2022 International Monetary Fund (IMF) staff-level agreement (SLA). Divergent views among key stakeholders on how to distribute the financial losses remains the main bottleneck for reaching an agreement on a comprehensive reform agenda. Lebanon needs to urgently adopt a domestic, equitable, and comprehensive solution that is predicated on: (i) addressing upfront the balance sheet impairments, (ii) restoring liquidity, and (iii) adhering to sound global practices of bail-in solutions based on a hierarchy of creditors (starting with banks’ shareholders) that protects small depositors.
  • Publication
    Classroom Assessment to Support Foundational Literacy
    (Washington, DC: World Bank, 2025-03-21) Luna-Bazaldua, Diego; Levin, Victoria; Liberman, Julia; Gala, Priyal Mukesh
    This document focuses primarily on how classroom assessment activities can measure students’ literacy skills as they progress along a learning trajectory towards reading fluently and with comprehension by the end of primary school grades. The document addresses considerations regarding the design and implementation of early grade reading classroom assessment, provides examples of assessment activities from a variety of countries and contexts, and discusses the importance of incorporating classroom assessment practices into teacher training and professional development opportunities for teachers. The structure of the document is as follows. The first section presents definitions and addresses basic questions on classroom assessment. Section 2 covers the intersection between assessment and early grade reading by discussing how learning assessment can measure early grade reading skills following the reading learning trajectory. Section 3 compares some of the most common early grade literacy assessment tools with respect to the early grade reading skills and developmental phases. Section 4 of the document addresses teacher training considerations in developing, scoring, and using early grade reading assessment. Additional issues in assessing reading skills in the classroom and using assessment results to improve teaching and learning are reviewed in section 5. Throughout the document, country cases are presented to demonstrate how assessment activities can be implemented in the classroom in different contexts.
  • Publication
    The Journey Ahead
    (Washington, DC: World Bank, 2024-10-31) Bossavie, Laurent; Garrote Sánchez, Daniel; Makovec, Mattia
    The Journey Ahead: Supporting Successful Migration in Europe and Central Asia provides an in-depth analysis of international migration in Europe and Central Asia (ECA) and the implications for policy making. By identifying challenges and opportunities associated with migration in the region, it aims to inform a more nuanced, evidencebased debate on the costs and benefits of cross-border mobility. Using data-driven insights and new analysis, the report shows that migration has been an engine of prosperity and has helped address some of ECA’s demographic and socioeconomic disparities. Yet, migration’s full economic potential remains untapped. The report identifies multiple barriers keeping migration from achieving its full potential. Crucially, it argues that policies in both origin and destination countries can help maximize the development impacts of migration and effectively manage the economic, social, and political costs. Drawing from a wide range of literature, country experiences, and novel analysis, The Journey Ahead presents actionable policy options to enhance the benefits of migration for destination and origin countries and migrants themselves. Some measures can be taken unilaterally by countries, whereas others require close bilateral or regional coordination. The recommendations are tailored to different types of migration— forced displacement as well as high-skilled and low-skilled economic migration—and from the perspectives of both sending and receiving countries. This report serves as a comprehensive resource for governments, development partners, and other stakeholders throughout Europe and Central Asia, where the richness and diversity of migration experiences provide valuable insights for policy makers in other regions of the world.
  • Publication
    Argentina Country Climate and Development Report
    (World Bank, Washington, DC, 2022-11) World Bank Group
    The Argentina Country Climate and Development Report (CCDR) explores opportunities and identifies trade-offs for aligning Argentina’s growth and poverty reduction policies with its commitments on, and its ability to withstand, climate change. It assesses how the country can: reduce its vulnerability to climate shocks through targeted public and private investments and adequation of social protection. The report also shows how Argentina can seize the benefits of a global decarbonization path to sustain a more robust economic growth through further development of Argentina’s potential for renewable energy, energy efficiency actions, the lithium value chain, as well as climate-smart agriculture (and land use) options. Given Argentina’s context, this CCDR focuses on win-win policies and investments, which have large co-benefits or can contribute to raising the country’s growth while helping to adapt the economy, also considering how human capital actions can accompany a just transition.