Publication:
Increasing Revenues for India Post through Expanding Channeling of Financial Services

dc.contributor.authorWorld Bank
dc.date.accessioned2013-03-25T19:39:08Z
dc.date.available2013-03-25T19:39:08Z
dc.date.issued2008-06
dc.description.abstractThis report analyzes possibilities for increasing revenues for India Post through expanding channeling of financial services. The Indian postal network is among the largest networks in the world in terms of area covered and population served, and constitutes an important mechanism of achieving transportation and communication. Within India Post, the Post Office Savings Bank (POSB) is one of the oldest and largest financial institutions (with largest deposit base) in the country. The key objective of POSB is to provide people living in rural, semi-urban, remote and inaccessible areas of the country with an easy and reliable means of making investments, making remittances and operating savings accounts. It is of strategic importance for POSB to increase market-based revenues so as to gain better control of its market orientation and revenue structure. In addition, though POSB still retains competitive advantages over commercial banks, it will not be long before the competition replicates these advantages. Hence, in order to better leverage the vast network of the post offices and huge customer base, India Post requires evaluating the introduction of a wide range of products and services in the financial services area. This will also lead to improvement of the earnings from savings related products vis-a-vis the total earnings. Banks (e.g. foreign, private banks) lack the network infrastructure to reach underserved segments in semi-urban and rural areas. There is a demand for expansion of financial service offerings by the post office. Some products and services which will help India Post increase its revenues have been identified. Some of these products and services have been introduced as localized initiatives by individual circles. However the experience of these local initiatives needs to be shared and, based on India Post's experience, rolled out to other locations.en
dc.identifierhttp://documents.worldbank.org/curated/en/2008/06/16369968/india-post-financial-services-increasing-revenues-india-post-throughbrexpanding-channeling-financial-services-india-post-financial-services-increasing-revenues-india-post-throughbrexpanding-channeling-financial-services
dc.identifier.doi10.1596/12914
dc.identifier.urihttps://hdl.handle.net/10986/12914
dc.languageEnglish
dc.language.isoen_US
dc.publisherWashington, DC
dc.rightsCC BY 3.0 IGO
dc.rights.holderWorld Bank
dc.rights.urihttp://creativecommons.org/licenses/by/3.0/igo/
dc.subjectACCOUNT HOLDER
dc.subjectACCOUNT HOLDERS
dc.subjectACCOUNT MAINTENANCE
dc.subjectACCOUNT MANAGEMENT
dc.subjectALLIANCE PARTNERS
dc.subjectALTERNATIVE INVESTMENT
dc.subjectASSET MANAGEMENT
dc.subjectASSET MANAGEMENT COMPANIES
dc.subjectATM NETWORK
dc.subjectATM WITHDRAWAL
dc.subjectBANK ACCOUNT
dc.subjectBANK ACCOUNTS
dc.subjectBANK BRANCH
dc.subjectBANK DEPOSITS
dc.subjectBANK LOANS
dc.subjectBANKING INDUSTRY
dc.subjectBANKING RELATIONSHIP
dc.subjectBANKING SECTOR
dc.subjectBANKING SERVICES
dc.subjectBANKING SYSTEM
dc.subjectBANKING SYSTEMS
dc.subjectBANKRUPTCIES
dc.subjectBANKS
dc.subjectBORROWING
dc.subjectBORROWING COSTS
dc.subjectBORROWINGS
dc.subjectBRANCH BANKING
dc.subjectBUSINESS ACTIVITIES
dc.subjectBUSINESS DEVELOPMENT
dc.subjectBUSINESS PLAN
dc.subjectBUSINESS VOLUMES
dc.subjectCAPACITY BUILDING
dc.subjectCAPITAL MARKET
dc.subjectCASH DEPOSITS
dc.subjectCASH FLOW
dc.subjectCASH FLOW ANALYSIS
dc.subjectCASH RESERVE
dc.subjectCASH TRANSFERS
dc.subjectCO-OPERATIVE BANK
dc.subjectCO-OPERATIVE BANKS
dc.subjectCOMMERCIAL BANK
dc.subjectCOMMERCIAL BANKS
dc.subjectCOMPETITIVE MARKET
dc.subjectCONNECTIVITY
dc.subjectCONSOLIDATION
dc.subjectCOOPERATIVE BANKS
dc.subjectCORE BUSINESSES
dc.subjectCORPORATE DEPOSITS
dc.subjectCREDIT CARD
dc.subjectCREDIT CARDS
dc.subjectCREDIT HISTORY
dc.subjectCREDIT INFORMATION
dc.subjectCREDIT LIMIT
dc.subjectCUSTOMER BASE
dc.subjectCUSTOMER INFORMATION
dc.subjectCUSTOMER PROFITABILITY
dc.subjectCUSTOMER SATISFACTION
dc.subjectCUSTOMER SERVICE
dc.subjectDEBIT CARD
dc.subjectDELIVERY COSTS
dc.subjectDEMAND FOR CREDIT
dc.subjectDEPOSIT
dc.subjectDEPOSIT PRODUCTS
dc.subjectDEPOSITS
dc.subjectDEVELOPING COUNTRIES
dc.subjectDEVELOPMENT BANK
dc.subjectEARNINGS
dc.subjectELECTRONIC FUNDS
dc.subjectELECTRONIC FUNDS TRANSFER
dc.subjectELECTRONIC TRANSFERS
dc.subjectELECTRONIC WALLET
dc.subjectEMPLOYEE
dc.subjectEMPLOYMENT
dc.subjectEMPLOYMENT OPPORTUNITIES
dc.subjectEXPATRIATE
dc.subjectEXPENDITURE
dc.subjectEXPOSURE
dc.subjectFINANCE COMPANY
dc.subjectFINANCES
dc.subjectFINANCIAL ADVISORS
dc.subjectFINANCIAL ASSETS
dc.subjectFINANCIAL INNOVATIONS
dc.subjectFINANCIAL INSTITUTION
dc.subjectFINANCIAL INSTITUTIONS
dc.subjectFINANCIAL MANAGEMENT
dc.subjectFINANCIAL NEEDS
dc.subjectFINANCIAL PERFORMANCE
dc.subjectFINANCIAL PLAYERS
dc.subjectFINANCIAL PRODUCTS
dc.subjectFINANCIAL SERVICE
dc.subjectFINANCIAL SERVICES
dc.subjectFINANCIAL SERVICES INDUSTRY
dc.subjectFINANCIAL SERVICES PROVIDER
dc.subjectFINANCIAL SERVICES PROVIDERS
dc.subjectFOREIGN BANKS
dc.subjectFOREIGN EQUITY
dc.subjectFORMAL BANKING
dc.subjectFUND MANAGERS
dc.subjectFUTURE GROWTH
dc.subjectGLOBAL FINANCIAL SERVICES
dc.subjectGOOD CREDIT
dc.subjectGROWTH RATES
dc.subjectHEDGE FUNDS
dc.subjectHOUSING
dc.subjectHOUSING FINANCE
dc.subjectID
dc.subjectINCENTIVE STRUCTURE
dc.subjectINCOME
dc.subjectINCOME GROUPS
dc.subjectINCOMES
dc.subjectINSTALLMENTS
dc.subjectINSURANCE
dc.subjectINSURANCE INDUSTRY
dc.subjectINSURANCE MARKET
dc.subjectINSURANCE PENETRATION
dc.subjectINSURANCE PREMIUM
dc.subjectINSURANCE PRODUCTS
dc.subjectINSURER
dc.subjectINSURERS
dc.subjectINTEREST RATE
dc.subjectINTEREST RATES
dc.subjectINVESTMENT MANAGEMENT
dc.subjectINVESTMENT OPTIONS
dc.subjectINVESTMENT PLANS
dc.subjectKEY CHALLENGES
dc.subjectLIFE INSURANCE
dc.subjectLIQUIDITY
dc.subjectLOAN
dc.subjectLOAN ORIGINATION
dc.subjectLOCAL BANK
dc.subjectMARKET SHARE
dc.subjectMARKET SHARES
dc.subjectMARKETING
dc.subjectMERCHANT
dc.subjectMERCHANTS
dc.subjectMFIS
dc.subjectMICROFINANCE
dc.subjectMIGRANT WORKERS
dc.subjectMIGRATION
dc.subjectMINIMUM BALANCE
dc.subjectMINIMUM BALANCES
dc.subjectMOBILE BANKING
dc.subjectMONEY LAUNDERING
dc.subjectMONEY MARKET
dc.subjectMONEY ORDER
dc.subjectMONEY ORDERS
dc.subjectMONEY TRANSFER
dc.subjectMONEY TRANSFERS
dc.subjectMUTUAL FUND
dc.subjectMUTUAL FUND INDUSTRY
dc.subjectMUTUAL FUNDS
dc.subjectNATIONAL BANK
dc.subjectNET WORTH
dc.subjectNEW PRODUCT
dc.subjectNEW PRODUCTS
dc.subjectNUMBER OF POST OFFICES
dc.subjectPENSION
dc.subjectPENSION FUNDS
dc.subjectPHONE BANKING
dc.subjectPHYSICAL ACCESS
dc.subjectPLACE OF ORIGIN
dc.subjectPOINT-OF-SALE
dc.subjectPORTFOLIO
dc.subjectPORTFOLIO MANAGERS
dc.subjectPOST
dc.subjectPOST BANK
dc.subjectPOST OFFICE
dc.subjectPOST OFFICE OUTLETS
dc.subjectPOST OFFICE SAVINGS
dc.subjectPOST OFFICE SAVINGS BANK
dc.subjectPOST OFFICES
dc.subjectPOST ยท BANKS
dc.subjectPOSTAL
dc.subjectPOSTAL BANKING
dc.subjectPOSTAL FINANCIAL PRODUCTS
dc.subjectPOSTAL FINANCIAL SERVICES
dc.subjectPOSTAL LIFE INSURANCE
dc.subjectPOSTAL NETWORK
dc.subjectPOSTAL OPERATIONS
dc.subjectPOSTAL OPERATORS
dc.subjectPOSTAL SAVINGS
dc.subjectPOSTAL SERVICE
dc.subjectPOSTAL SERVICE OPERATOR
dc.subjectPOSTAL SERVICES
dc.subjectPOSTAL SERVICES OPERATORS
dc.subjectPOSTS
dc.subjectPRIVATE BANKS
dc.subjectPRIVATE SECTOR BANKS
dc.subjectPRODUCTIVITY
dc.subjectPROFIT MARGINS
dc.subjectPROFITABILITY
dc.subjectPROVIDENT FUND
dc.subjectRAPID GROWTH
dc.subjectRATES OF INTEREST
dc.subjectRECEIPT
dc.subjectREGIONAL RURAL BANKS
dc.subjectREMITTANCE
dc.subjectREMITTANCES
dc.subjectREMOTE LOCATIONS
dc.subjectREPAYMENT
dc.subjectREPUTATION
dc.subjectRESERVE BANK
dc.subjectRESERVE BANK OF INDIA
dc.subjectRETIREMENT
dc.subjectRETURN ON ASSETS
dc.subjectRURAL BANK
dc.subjectRURAL BANKING
dc.subjectRURAL BRANCHES
dc.subjectSAVINGS
dc.subjectSAVINGS ACCOUNT
dc.subjectSAVINGS ACCOUNTS
dc.subjectSAVINGS BANK ACCOUNTS
dc.subjectSAVINGS PRODUCTS
dc.subjectSECURITIES
dc.subjectSETTLEMENT SYSTEMS
dc.subjectSHOP OWNERS
dc.subjectSMALL LOANS
dc.subjectSMART CARD
dc.subjectSMART MONEY
dc.subjectSOURCES OF FUNDS
dc.subjectSTATE BANK
dc.subjectSTOCK EXCHANGE
dc.subjectTAX
dc.subjectTAX SAVING
dc.subjectTAX SAVINGS
dc.subjectTECHNICAL ASSISTANCE
dc.subjectTRANSACTIONS COST
dc.subjectUNION
dc.subjectURBAN AREAS
dc.subjectURBAN INVESTORS
dc.subjectVILLAGE
dc.subjectVILLAGES
dc.subjectVOUCHERS
dc.subjectWAGES
dc.subjectWITHDRAWAL FEE
dc.titleIncreasing Revenues for India Post through Expanding Channeling of Financial Servicesen
dspace.entity.typePublication
okr.date.disclosure2012-06-13
okr.date.doiregistration2025-05-07T11:01:14.805150Z
okr.doctypeEconomic & Sector Work::Other Financial Sector Study
okr.doctypeEconomic & Sector Work
okr.docurlhttp://documents.worldbank.org/curated/en/2008/06/16369968/india-post-financial-services-increasing-revenues-india-post-throughbrexpanding-channeling-financial-services-india-post-financial-services-increasing-revenues-india-post-throughbrexpanding-channeling-financial-services
okr.globalpracticeTransport and ICT
okr.globalpracticeFinance and Markets
okr.globalpracticeTrade and Competitiveness
okr.guid698191468269661432
okr.identifier.externaldocumentum000425962_20120613112549
okr.identifier.internaldocumentum16369968
okr.identifier.report69632
okr.language.supporteden
okr.pdfurlhttp://www-wds.worldbank.org/external/default/WDSContentServer/WDSP/IB/2012/06/13/000425962_20120613112549/Rendered/PDF/696320ESW0P1000wC0Report03Jun08.doc.pdfen
okr.region.administrativeSouth Asia
okr.region.countryIndia
okr.sectorFinance
okr.sectorInformation and communications :: Postal services
okr.themeFinancial and private sector development :: State enterprise/bank restructuring and privatization
okr.topicBanks and Banking Reform
okr.topicInformation and Communication Technologies::Postal Services
okr.topicFinance and Financial Sector Development::Debt Markets
okr.topicPrivate Sector Development::Emerging Markets
okr.topicFinance and Financial Sector Development::Access to Finance
okr.unitFinance & PSD Department (SASFP)
okr.volume1 of 1
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