Publication:
Education and Health Services in Uganda: Quality of Inputs, User Satisfaction, and Community Welfare Levels

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dc.contributor.authorTsimpo, Clarence
dc.contributor.authorEtang, Alvin
dc.contributor.authorWodon, Quentin
dc.date.accessioned2017-07-18T20:48:23Z
dc.date.available2017-07-18T20:48:23Z
dc.date.issued2017-06-26
dc.description.abstractGood health and quality education are essential for economic growth and poverty reduction. Unfortunately, the quality of the education and health services provided in low-income countries is often low. Improving access and quality of education and health are key policy goals for Uganda. This paper builds on the Service Delivery Indicator study by further exploring issues related to the quality of service delivery in Uganda. The paper analyzes the quality of service from a poverty perspective, to contribute to the ongoing policy debate on the quality of service delivery in Uganda, especially in the education and health sectors. Combining data from the Service Delivery Indicator and the Uganda National Household Survey surveys, the paper shows a strong correlation between welfare and quality of service. The quality of service is lowest for those living in poor areas. This has implications for pupils' learning outcomes. Pupils in poor areas perform poorly on a standardized test covering English, numeracy, and nonverbal reasoning. Increased access to education was not accompanied by improvement in learning outcomes. Results from econometric analysis suggest that improvements in school facilities, improvements in the quality of teaching, and the knowledge base of teachers could bring substantial gains in student performance, particularly in poor communities. Despite the low quality they face, if the poor are more satisfied with the service, this has implications for demand for social accountability, as the poor often are not exposed to or ignore the standard of service to which they should refer.en
dc.identifierhttp://documents.worldbank.org/curated/en/249421498490998219/Education-and-health-services-in-Uganda-quality-of-inputs-user-satisfaction-and-community-welfare-levels
dc.identifier.doi10.1596/1813-9450-8116
dc.identifier.urihttps://hdl.handle.net/10986/27619
dc.languageEnglish
dc.language.isoen_US
dc.publisherWorld Bank, Washington, DC
dc.relation.ispartofseriesPolicy Research Working Paper;No. 8116
dc.rightsCC BY 3.0 IGO
dc.rights.holderWorld Bank
dc.rights.urihttp://creativecommons.org/licenses/by/3.0/igo
dc.subjectEDUCATION
dc.subjectHEALTH SERVICES
dc.subjectUSER SATISFACTION
dc.subjectSERVICE DELIVERY
dc.subjectPOVERTY
dc.subjectWELFARE
dc.subjectPOOR COMMUNITIES
dc.titleEducation and Health Services in Ugandaen
dc.title.subtitleQuality of Inputs, User Satisfaction, and Community Welfare Levelsen
dc.typeWorking Paperen
dc.typeDocument de travailfr
dc.typeDocumento de trabajoes
dspace.entity.typePublication
okr.crossref.titleEducation and Health Services in Uganda: Quality of Inputs, User Satisfaction, and Community Welfare Levels
okr.date.disclosure2017-06-26
okr.doctypePublications & Research
okr.doctypePublications & Research::Policy Research Working Paper
okr.docurlhttp://documents.worldbank.org/curated/en/249421498490998219/Education-and-health-services-in-Uganda-quality-of-inputs-user-satisfaction-and-community-welfare-levels
okr.guid249421498490998219
okr.identifier.doi10.1596/1813-9450-8116
okr.identifier.externaldocumentum090224b084d2657b_1_0
okr.identifier.internaldocumentum27675728
okr.identifier.reportWPS8116
okr.importedtrue
okr.language.supporteden
okr.pdfurlhttp://documents.worldbank.org/curated/en/249421498490998219/pdf/WPS8116.pdfen
okr.region.administrativeAfrica
okr.region.countryUganda
okr.statistics.combined2492
okr.statistics.dr249421498490998219
okr.statistics.drstats2066
okr.topicEducation::Access & Equity in Basic Education
okr.topicHealth, Nutrition and Population::Health Service Management and Delivery
okr.topicPoverty Reduction::Access of Poor to Social Services
okr.topicPoverty Reduction::Inequality
okr.topicPoverty Reduction::Poverty and Health
okr.unitPoverty and Equity Global Practice Group; and the Education Global Practice Group
relation.isAuthorOfPublication92d92164-678d-5fe9-9d35-ea83b2f883a1
relation.isAuthorOfPublication145013f5-76a3-5525-874a-d3ab1b1db9c5
relation.isAuthorOfPublication.latestForDiscovery92d92164-678d-5fe9-9d35-ea83b2f883a1
relation.isSeriesOfPublication26e071dc-b0bf-409c-b982-df2970295c87
relation.isSeriesOfPublication.latestForDiscovery26e071dc-b0bf-409c-b982-df2970295c87
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