Publication:
Delivering Service Indicators in Education and Health in Africa : A Proposal

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dc.contributor.authorBold, Tessa
dc.contributor.authorGauthier, Bernard
dc.contributor.authorSvensson, Jakob
dc.contributor.authorWane, Waly
dc.date.accessioned2012-03-19T18:40:16Z
dc.date.available2012-03-19T18:40:16Z
dc.date.issued2010-06-01
dc.description.abstractThe Delivering Service Indicators seek to provide a set of indices for benchmarking service delivery performance in education and health in Africa in order to track progress in and across countries over time. It seeks to enhance effective and active monitoring of service delivery systems and to become an instrument of public accountability and good governance in Africa. The main perspective adopted by the Delivering Service Indicators index is one of citizens accessing services and facing potential shortcomings in those services available to them. The index is thus presented as a Service Delivery Report Card on education and health. However, unlike traditional citizen report cards, it assembles objective information from micro level surveys of service delivery units.en
dc.identifierhttp://www-wds.worldbank.org/external/default/main?menuPK=64187510&pagePK=64193027&piPK=64187937&theSitePK=523679&menuPK=64187510&searchMenuPK=64187283&siteName=WDS&entityID=000158349_20100601110523
dc.identifier.doi10.1596/1813-9450-5327
dc.identifier.urihttps://hdl.handle.net/10986/3812
dc.languageEnglish
dc.relation.ispartofseriesPolicy Research working paper ; no. WPS 5327
dc.rightsCC BY 3.0 IGO
dc.rights.holderWorld Bank
dc.rights.urihttp://creativecommons.org/licenses/by/3.0/igo/
dc.subjectABSENTEEISM
dc.subjectACADEMIC ACHIEVEMENT
dc.subjectACCOUNTABILITY
dc.subjectADEQUATE INCENTIVES
dc.subjectADMINISTRATIVE STRUCTURE
dc.subjectALLOCATION OF RESOURCES
dc.subjectANTENATAL CARE
dc.subjectARTICLE
dc.subjectAUDITOR GENERAL
dc.subjectAVAILABILITY OF TEACHERS
dc.subjectAVERAGE NUMBER OF STUDENTS
dc.subjectBASIC EDUCATION
dc.subjectBASIC INFRASTRUCTURE
dc.subjectBUDGET ALLOCATION
dc.subjectBUDGET ALLOCATIONS
dc.subjectBUDGET DATA
dc.subjectCARE PROVIDERS
dc.subjectCENTRAL GOVERNMENT
dc.subjectCITIZEN
dc.subjectCITIZENS
dc.subjectCIVIL SERVICE
dc.subjectCIVIL SERVICE REFORM
dc.subjectCIVIL SOCIETY
dc.subjectCIVIL SOCIETY ORGANIZATIONS
dc.subjectCLASSROOM
dc.subjectCLASSROOMS
dc.subjectCLEAN WATER
dc.subjectCLINICS
dc.subjectCOMPOSITE INDICATORS
dc.subjectCORRUPTION
dc.subjectCORRUPTION PERCEPTIONS
dc.subjectCULTURAL CHANGE
dc.subjectDATA COLLECTION
dc.subjectDATA COLLECTION EFFORT
dc.subjectDEVELOPING COUNTRIES
dc.subjectDISCRIMINATION
dc.subjectDISSEMINATION
dc.subjectDRINKING WATER
dc.subjectDRUGS
dc.subjectECONOMIC DEVELOPMENT
dc.subjectEDUCATION BUDGET
dc.subjectEDUCATION EXPENDITURE
dc.subjectEDUCATION FOR ALL
dc.subjectEDUCATION OUTCOMES
dc.subjectEDUCATION SERVICES
dc.subjectEDUCATIONAL DEVELOPMENT
dc.subjectEDUCATIONAL OUTCOMES
dc.subjectEDUCATIONAL QUALITY
dc.subjectELASTICITY OF SUBSTITUTION
dc.subjectELEMENTARY SCHOOLS
dc.subjectEXPENDITURE TRACKING SURVEYS
dc.subjectFAMILY PLANNING
dc.subjectFIGHTING CORRUPTION
dc.subjectFINANCIAL IMPLICATIONS
dc.subjectGOOD GOVERNANCE
dc.subjectGOVERNANCE ISSUES
dc.subjectGOVERNMENT POLICIES
dc.subjectHEALTH CARE SERVICES
dc.subjectHEALTH CLINICS
dc.subjectHEALTH EXPENDITURE
dc.subjectHEALTH FACILITIES
dc.subjectHEALTH OUTCOMES
dc.subjectHEALTH SECTOR
dc.subjectHEALTH SERVICES
dc.subjectHEALTH SYSTEMS
dc.subjectHEALTH UNIT
dc.subjectHEALTH WORKERS
dc.subjectHIGHER GRADES
dc.subjectHUMAN DEVELOPMENT
dc.subjectIMMUNIZATION
dc.subjectINCOME
dc.subjectINEQUALITY
dc.subjectINEQUITIES
dc.subjectINFORMATION CAMPAIGNS
dc.subjectINFRASTRUCTURE SERVICES
dc.subjectINTENDED BENEFICIARIES
dc.subjectINTERVENTION
dc.subjectKIDS
dc.subjectLABOR MARKET
dc.subjectLEARNING
dc.subjectLEARNING MATERIAL
dc.subjectLEARNING OUTCOMES
dc.subjectLITERACY
dc.subjectLOW INCOME COUNTRIES
dc.subjectMALARIA
dc.subjectMARGINAL COST
dc.subjectMATERIAL RESOURCES
dc.subjectMATHEMATICS TEXTBOOKS
dc.subjectMEDICAL PERSONNEL
dc.subjectMILLENNIUM DEVELOPMENT GOALS
dc.subjectMISAPPROPRIATION
dc.subjectMORTALITY
dc.subjectNATIONAL LEVEL
dc.subjectNONFORMAL EDUCATION
dc.subjectNORMAL DELIVERIES
dc.subjectNUMBER OF STUDENTS PER TEACHER
dc.subjectNUMBER OF TEXTBOOKS
dc.subjectNUTRITION
dc.subjectPATIENT
dc.subjectPATIENTS
dc.subjectPEDAGOGICAL PRACTICES
dc.subjectPEDAGOGY
dc.subjectPERFORMANCE IN EDUCATION
dc.subjectPERSONNEL SYSTEMS
dc.subjectPHYSICAL INFRASTRUCTURE
dc.subjectPOLICY ANALYSIS
dc.subjectPOLICY RESEARCH
dc.subjectPOLICY RESEARCH WORKING PAPER
dc.subjectPOOR PEOPLE
dc.subjectPOVERTY REDUCTION
dc.subjectPRACTITIONERS
dc.subjectPRIMARY CURRICULUM
dc.subjectPRIMARY EDUCATION
dc.subjectPRIMARY HEALTH CARE
dc.subjectPRIMARY HEALTH FACILITIES
dc.subjectPRIMARY HEALTH SERVICES
dc.subjectPRIMARY LEVELS
dc.subjectPRIMARY SCHOOL
dc.subjectPRIMARY SCHOOL AGE
dc.subjectPRIMARY SCHOOL AGE CHILDREN
dc.subjectPRIMARY SCHOOL FACILITIES
dc.subjectPRIMARY SCHOOL LEVEL
dc.subjectPRIMARY SCHOOLS
dc.subjectPROGRESS
dc.subjectPROVIDER BEHAVIOR
dc.subjectPROVISION OF TEXTBOOKS
dc.subjectPUBLIC ACCOUNTABILITY
dc.subjectPUBLIC AGENCIES
dc.subjectPUBLIC BUDGET
dc.subjectPUBLIC ECONOMICS
dc.subjectPUBLIC EXPENDITURE
dc.subjectPUBLIC EXPENDITURE TRACKING
dc.subjectPUBLIC FUNDS
dc.subjectPUBLIC INFORMATION
dc.subjectPUBLIC OFFICIALS
dc.subjectPUBLIC RESOURCES
dc.subjectPUBLIC SCHOOLS
dc.subjectPUBLIC SECTOR
dc.subjectPUBLIC SECTOR MANAGEMENT
dc.subjectPUBLIC SERVICE
dc.subjectPUBLIC SERVICE DELIVERY
dc.subjectPUBLIC SPENDING
dc.subjectPUPIL-TEACHER RATIOS
dc.subjectQUALITY OF CARE
dc.subjectQUALITY OF EDUCATION
dc.subjectQUALITY OF HEALTH CARE
dc.subjectQUALITY OF SERVICES
dc.subjectQUALITY SERVICE
dc.subjectQUALITY SERVICES
dc.subjectQUANTITATIVE SERVICE DELIVERY
dc.subjectREADING
dc.subjectRECURRENT EXPENDITURE
dc.subjectREPORT CARDS
dc.subjectRESOURCE ALLOCATION
dc.subjectRURAL AREAS
dc.subjectRURAL COMMUNITIES
dc.subjectSANITATION
dc.subjectSCHOOL BUILDINGS
dc.subjectSCHOOL CLASSROOMS
dc.subjectSCHOOL CONSTRUCTION
dc.subjectSCHOOL INFRASTRUCTURE
dc.subjectSCHOOL LEVEL
dc.subjectSCHOOL PARTICIPATION
dc.subjectSCHOOLING
dc.subjectSERVICE DELIVERY
dc.subjectSERVICE DELIVERY SYSTEM
dc.subjectSERVICE DELIVERY SYSTEMS
dc.subjectSERVICE PROVIDER
dc.subjectSERVICE PROVIDERS
dc.subjectSERVICE PROVISION
dc.subjectSERVICE QUALITY
dc.subjectSOCIAL SCIENCE
dc.subjectSOCIAL SECTORS
dc.subjectSTATISTICAL TECHNIQUES
dc.subjectSTUDENT LEARNING
dc.subjectSTUDENT LEARNING ACHIEVEMENT
dc.subjectSTUDENT PERFORMANCE
dc.subjectSTUDENT TEACHERS
dc.subjectSTUDENT-TEACHER RATIO
dc.subjectSUSTAINABLE DEVELOPMENT
dc.subjectTEACHER
dc.subjectTEACHER RATIO
dc.subjectTEACHER SHORTAGE
dc.subjectTEACHER TRAINING
dc.subjectTEACHERS
dc.subjectTEACHING
dc.subjectTECHNICAL ASSISTANCE
dc.subjectTERTIARY LEVELS
dc.subjectTRANSPARENCY
dc.subjectVACCINES
dc.subjectWASTE
dc.subjectWORKERS
dc.subjectWORLD HEALTH ORGANIZATION
dc.subjectWORLDWIDE GOVERNANCE INDICATORS
dc.titleDelivering Service Indicators in Education and Health in Africa : A Proposalen
dspace.entity.typePublication
okr.crossref.titleDelivering Service Indicators In Education And Health In Africa : A Proposal
okr.date.doiregistration2025-04-10T11:49:36.449075Z
okr.doctypePublications & Research::Policy Research Working Paper
okr.docurlhttp://www-wds.worldbank.org/external/default/main?menuPK=64187510&pagePK=64193027&piPK=64187937&theSitePK=523679&menuPK=64187510&searchMenuPK=64187283&siteName=WDS&entityID=000158349_20100601110523
okr.globalpracticeEducation
okr.globalpracticeGovernance
okr.globalpracticeHealth, Nutrition, and Population
okr.guid265971468204561188
okr.identifier.doi10.1596/1813-9450-5327
okr.identifier.externaldocumentum000158349_20100601110523
okr.identifier.internaldocumentum12351240
okr.identifier.reportWPS5327
okr.language.supporteden
okr.pdfurlhttp://www-wds.worldbank.org/external/default/WDSContentServer/WDSP/IB/2010/06/01/000158349_20100601110523/Rendered/PDF/WPS5327.pdfen
okr.region.administrativeAfrica
okr.region.administrativeAfrica
okr.region.geographicalAfrica
okr.topicHealth, Nutrition and Population::Population Policies
okr.topicEducation::Education For All
okr.topicPublic Sector Expenditure Policy
okr.topicGovernance::Governance Indicators
okr.topicHealth, Nutrition and Population
okr.unitDevelopment Research Group (DECRG)
okr.volume1 of 1
relation.isSeriesOfPublication26e071dc-b0bf-409c-b982-df2970295c87
relation.isSeriesOfPublication.latestForDiscovery26e071dc-b0bf-409c-b982-df2970295c87
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