Publication:
A Slippery Slope: The Opportunities and Risks of Digital Approaches and Technology in Social Protection Systems

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dc.contributor.authorLeite, Phillippe
dc.contributor.authorChamba, Andres
dc.contributor.authorZaarour, Youssef
dc.contributor.authorLeska-See, Dominique
dc.date.accessioned2025-03-13T20:58:13Z
dc.date.available2025-03-13T20:58:13Z
dc.date.issued2025-03-13
dc.description.abstractAdvances in technology have the potential to enhance social protection services delivery but come with risks, such as data privacy concerns, exclusion, and biases. To use digital technologies effectively, strong frameworks, infrastructure, and capacity are essential. Without these, technology may inadvertently harm rather than benefit the intended populations. Technology can improve access, outreach, training, monitoring, and secure payments, among others, but risks must be managed by clearly defining roles and responsibilities among stakeholders. Hence, policymakers must understand challenges and define processes before selecting technology, viewing it as a tool to complement, not replace, non-digital services. Therefore, technology should support human resources in social protection programs, and aligning innovation with effective safeguards can maximize its potential for equitable and responsible outcomes.en
dc.identifierhttp://documents.worldbank.org/curated/en/099818303052581844
dc.identifier.doi10.1596/42948
dc.identifier.urihttps://hdl.handle.net/10986/42948
dc.languageEnglish
dc.language.isoen_US
dc.publisherWashington, DC: World Bank
dc.relation.ispartofseriesSocial Protection & Jobs Discussion Paper; No. 2505
dc.rightsCC BY-NC 3.0 IGO
dc.rights.holderWorld Bank
dc.rights.urihttps://creativecommons.org/licenses/by-nc/3.0/igo
dc.subjectARTIFICIAL INTELLIGENCE
dc.subjectBIG DATA
dc.subjectMACHINE LEARNING
dc.subjectSOCIAL REGISTRIES
dc.subjectSOCIAL PROTECTION DELIVERY SYSTEM
dc.subjectDELIVERY SYSTEMS
dc.subjectDELIVERY CHAIN
dc.subjectSOCIAL ASSISTANCE
dc.subjectSERVICES
dc.subjectTRANSFERS
dc.subjectSOCIAL PROTECTION
dc.subjectDATA SECURITY
dc.subjectDATA PRIVACY
dc.subjectDATA COLLECTION
dc.titleA Slippery Slopeen
dc.title.subtitleThe Opportunities and Risks of Digital Approaches and Technology in Social Protection Systemsen
dc.typeWorking Paper (Numbered Series)
dspace.entity.typePublication
okr.crossref.titleA Slippery Slope: The Opportunities and Risks of Digital Approaches and Technology in Social Protection Systems
okr.date.disclosure2025-03-13
okr.date.doiregistration2025-04-14T11:56:52.725607Z
okr.date.doiregistration2025-05-03T02:37:05.066844Z
okr.date.lastmodified2025-03-07T23:06:09Zen
okr.doctypeWorking Paper (Numbered Series)
okr.doctypePublications & Research
okr.docurlhttp://documents.worldbank.org/curated/en/099818303052581844
okr.guid099818303052581844
okr.identifier.docmidIDU-153052c7-089d-4cb9-ba1a-09f15a780c6a
okr.identifier.externaldocumentum34462528
okr.identifier.internaldocumentum34462528
okr.identifier.report197627
okr.import.id6865
okr.importedtrueen
okr.language.supporteden
okr.pdfurlhttps://documents.worldbank.org/curated/en/099818303052581844/pdf/IDU-153052c7-089d-4cb9-ba1a-09f15a780c6a.pdfen
okr.topicScience and Technology Development::Technology Innovation
okr.topicSocial Protections and Labor::Social Protections & Assistance
okr.topicInfrastructure Economics and Finance::Infrastructure Economics
okr.unitHSPGE - Social Protection ＆ Labor Global
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