Publication:
The Value of Reference Letters

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dc.contributor.authorAbel, Martin
dc.contributor.authorBurger, Rulof
dc.contributor.authorPiraino, Patrizio
dc.date.accessioned2017-12-15T16:29:27Z
dc.date.available2017-12-15T16:29:27Z
dc.date.issued2017-12
dc.description.abstractThis paper shows that reference letters from former employers alleviate information asymmetries about workers' skills and improve both match quality and equity in the labor market. A resume audit study finds that using a reference letter in the application increases callbacks by more than 60 percent, with women driving the effect. Letters are effective because they provide valuable information about workers' skills that employers use to select applicants of higher ability. A second experiment, which encourages job seekers to obtain and use a reference letter, finds consistent results. In particular, employment rates for women encouraged to obtain a letter increase by 49 percent, closing the gender gap in the sample.en
dc.identifierhttp://documents.worldbank.org/curated/en/632421513000919521/The-value-of-reference-letters
dc.identifier.doi10.1596/1813-9450-8266
dc.identifier.urihttps://hdl.handle.net/10986/29002
dc.languageEnglish
dc.publisherWorld Bank, Washington, DC
dc.relation.ispartofseriesPolicy Research Working Paper;No. 8266
dc.rightsCC BY 3.0 IGO
dc.rights.holderWorld Bank
dc.rights.urihttp://creativecommons.org/licenses/by/3.0/igo
dc.subjectWORKER SKILLS
dc.subjectLABOR MARKET
dc.subjectREFERENCE LETTER
dc.subjectJOB APPLICATION
dc.subjectGENDER GAP
dc.subjectAFRICA GENDER POLICY
dc.subjectGENDER INNOVATION LAB
dc.subjectWOMEN AND YOUTH EMPLOYMENT
dc.titleThe Value of Reference Lettersen
dc.typeWorking Paperen
dc.typeDocument de travailfr
dc.typeDocumento de trabajoes
dspace.entity.typePublication
okr.crossref.titleThe Value of Reference Letters
okr.date.disclosure2017-12-11
okr.doctypePublications & Research
okr.doctypePublications & Research::Policy Research Working Paper
okr.docurlhttp://documents.worldbank.org/curated/en/632421513000919521/The-value-of-reference-letters
okr.guid632421513000919521
okr.identifier.doi10.1596/1813-9450-8266
okr.identifier.externaldocumentum090224b085436aca_3_0
okr.identifier.internaldocumentum29262962
okr.identifier.reportWPS8266
okr.importedtrueen
okr.language.supporteden
okr.pdfurlhttp://documents.worldbank.org/curated/en/632421513000919521/pdf/WPS8266.pdfen
okr.statistics.combined2468
okr.statistics.dr632421513000919521
okr.statistics.drstats1366
okr.topicGender::Gender and Education
okr.topicSocial Protections and Labor::Labor Markets
okr.topicSocial Protections and Labor::Labor Policies
okr.unitJobs Group and Africa Gender Innovation Lab
relation.isSeriesOfPublication26e071dc-b0bf-409c-b982-df2970295c87
relation.isSeriesOfPublication.latestForDiscovery26e071dc-b0bf-409c-b982-df2970295c87
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